Rebornartdoll Reviews 

STAY AWAY FROM THIS COMPANY HORRIBLE SCAM

I wish I could give zero stars. This place is a full scam! The doll I ordered was brown and beautiful. What I received was a white skin toned malnourished looking baby. They will not offer a refund even after I sent the pictures of what I recieved. Dispute it with your bank, dont waste time going back and forth with them.

Received this very expensive doll and the hair/eyelashes were falling out within an hour of my granddaughter opening her and playing with her. The outfit package that I bought was replaced with some other color replacement. This was truly a defective product. Do not buy!!! You will be disappointed!!

Scam site, took 16 days to get a Dollar Store quality doll that is hideous scary and looks nothing like pictures. Took me for over 216.00 and all I got was a 10.00 poor quality plastic doll that they put a scent swab in box for the baby powder scent. Dont waste your money on these China scams. I tried to add pics but not sure how to add them

I hope you are reading this before you consider buying a doll from rebornartdoll.com. It is a scam site. The dolls don’t look anything like what they advertised. And it’s impossible to get a refund.

Terrible quality and customer service. Thankfully paid using PayPal and received full refund..
Doll they arrived was vastly different to the one ordered and is made of cheap hard plastic, not silicon.
Scam site

This was the biggest scam ever
Looks NOTHING like the picture advertised
Im so upset

Item not the same as picture paint stains toxic smell and loose limbs

An absolute scam of a website and If I could give zero stars I would I order a doll back in December of 2025 I received the doll in January 2026 as the shipping was late and it didn’t arrive on the day they said it would, it didn’t look like the doll i ordered at all it was cheap and nothing resembling realistic look at all I have then been fighting since to get a 25% refund even tho I paid over £200 for this doll and I haven’t received the refund I’ve rang up my bank gone through my statements everything and I haven’t got the refund that was promised and I have been fighting since the beginning of January 2026 to get my refund that they do say gave back but haven’t and customer service is Crap and a a flipping pis take

The doll looks nothing like the picture. I received a cheap looking doll that I would never buy. Customer service is crap. They told me I could mail the doll back. The address is a Chinese address. The cost of shipping is 86 dollars. Really not a point in returning. Who knows if that is a real address

Got this doll for my daughter for Christmas and hair is falling out and the skin is all sticky. Contacted sippy a number of times and never received a reply. Worried I can’t dispute transaction now that sometime has gone past

I’m extremely disappointed with my experience. The doll they sent me was not the doll I ordered — completely different clothes, different accessories, and even a different doll altogether. When I reached out, they asked for photos, which I provided, clearly showing the mistake. They apologized but then only offered a 10% discount on the purchase of another doll.

I replied explaining that I simply wanted the correct doll I originally paid for, and after that, they stopped responding entirely. No replacement, no resolution, just ignored emails. Very unprofessional and frustrating. I would not recommend buying from this website.

Actual baby isn’t what’s depicted in the description or picture at all. And for the love of God, do not pay extra money to get the rooted hair, when we opened the box, the dolls hair was all over her body. The hair comes off in patches and within one week the baby is bald. The hair just falls off, you don’t have to do anything to it, it just falls out. Complete waste of money.

I sent an email explaining that I received the wrong doll (caucasian) when I requested an african skin tone doll. The company’s respondents Mona or Alina did nothing to make the correction. They repeatedly stated the african doll comes in many shades. Clearly the picture I sent shows the doll being white. The first time I ordered the exact doll for someone else it was right one some how do they screw up the same exact order? And they refused to give me back my money or simply exchange the order out for me to receive the right one. In fact, they’ve stopped responding altogether. Completely ignoring and disrespectful to the customer. They need to be held accountable!!

I also got scammed. I am emailing back and forth and they started at 10%, 15% now 25%. Haven’t got anywhere. They sent me an address to mail the doll back to China for a full refund but no label. The label has to be provided by them since the doll is not what was advertised and on receipt. Last option is to go through PayPal so they can do aCharge back. Someone else recommended to do this and seems I might go that route.

One star is being way too kind. This company steals, scams, gaslights, and has awful customer service through and through.
1. They order cheap vinyl dolls from amazon, Alibaba, shein and then resell them as handmade artisan silicone reborns. Reverse search any one of their listings to see where it's originally sourced from.
2. They advertise that the dolls have heartbeat and coos when they do not.
3. They tried to gaslight me and tell me that the counterfeit product was made specially with variances from an artist, as if I didn't reverse search the listing.
4. When I accused them of stealing reborn artists work to sell cheap dolls and that I would file a lawsuit on the artists and other scammed victims behalf, they never denied the practices, they became worried and offered me a 5% refund increase on top of the measly 10 and 15% they offered. (Their refund offers only covered shipping and taxes which I did not have a problem with. I have a problem with the fake reborn I received.)
5. I traced their listings and company operations back to multiple other sites including reborndollsshop and babeside, therefore be weary of those sites as well. They are all owned and operated by rebornartdoll.

I ordered a $120 handmade silicone doll and received a cheap piece of mass produced vinyl.

Achat d'une poupee recue qui ne corresponds pas du tout a la photo du site elle n'est meme pas en silicone. Apres reclamation 15% de rabais puis 30% je n'en veux pas la poupee est affreuse. Pour etre remboursee je dois renvoyer a mes frais la poupee en chine !! Site menteur et arnaqueur

So the doll I ordered looked NOTHING like what I received. I was offered a 10% refund almost ONE month ago and I’ve yet to receive a dime of my money back. I will never order from them again. My doll was too expensive for the lack of follow through

This website is a total scam, the pictures are not even theirs. They are stolen from other websites. You pay a doll for almost $100 usd and get a cheap plastic wanna be reborn doll that has nothing to do with the picture. If you want a reimbursement they say they offer you only 10% back and you keep the doll, or you have to pay the shipping to china. DO NOT buy from this website

The doll my 5 year old granddaughter received for Christmas looked similar (like a cheap copy) to the one I she thought she was getting by viewing it online. The doll online had real life-like hair and chubby cheeks. the doll she received had painted on streaks for hair and a much smaller head. The doll set did not arrive as a set. Even though I paid extra for a set which showed a doll and her extra items in a box together, The doll arrived separately from the carrier and clothing. The rest of the set came weeks later from China wrapped in a ball in a mail plastic wrapper! Totally cheaply done. No care given to the items and I had to unroll it all and try to re-shape the doll carrier before wrapping it up for Christmas. The whole thing is a huge disappointment. The company is only willing to give 10% back to me.