Redbridge Council Reviews 

When you ring the council on 0208-708-211 to report someone blocking your driveway.
Firstly they never answer the phone. when and if you Finally get through and report it. The guy on the other end always answers the phone aggressive and says he will send an enforcement officer down but no one turns up.
My simple question to the council is why charge thousands of pounds from residents to get they drive done and when someone parks there illegally why does your department of enforcement fail to deliver on their end.

Unacceptable

Worst council I’ve ever spoken too. Nobody knows how to do their job. Absolute joke. Bully people and overcharge without giving notice. Never wanted to move out of somewhere so fast. Horrible.

Absolute toilet this council. It deserves 0 stars. I made an appeal for a ticket and they said they'll let me know. Nothing happened, no reminders or letters or email. A balliffe letter came demanding £400 for the unpaid ticket. I never received any correspondence.
All the departments of this council are trash, especially council tax. They never solve anything.

Redbridge council is an absolute nightmare.
full of unhelpful people.
SHAMEFULL behaviour

A traffic warden gave me a ticket at 8:31 AM, even though parking restrictions started at 8:30 AM. I tried to fight it, saying it was unfair and they didn't follow the 5-minute rule, but the council rejected my appeal. I had to pay the fine. It's a joke, and I hope these kinds of people don't succeed in the future.

In my council tax I pay for a parking bay which is outside my front door much like the rest of my neighbors but there parking wardens think they run the council and keep issuing tickets like it's a world record event I have the documents that state the same thing but redbridge DO NOT LIKE SMART PEOPLE OR WHO ARE LEGAL they rather take care of all the illegals they have...... They have try'd to take one of my neighbors to court and didn't tell her which is illegal and the judge looked at it that way and told redbridge council not to keep sending there parking wardens here but they haven't listened

★★★★★? Absolutely not. 1 star.

My experience with the Council Tax department has been extremely disappointing.

The council allowed two active Council Tax accounts to exist for the same person and the same property. At no point was I made aware of this issue, and the council failed to identify or correct the duplicate records. I only discovered the problem when a bailiff appeared at my doorstep.

As soon as I became aware of the issue, I contacted the council, identified the correct account, and paid the outstanding Council Tax balance. I also asked the council to investigate how duplicate accounts had been allowed to remain active and requested that the bailiff charges be removed, as the situation arose from the council's administrative failure.

Instead of resolving the matter fairly, I continue to receive threats and demands from bailiffs, including warnings regarding my vehicle and potential enforcement action. This has caused unnecessary stress and anxiety despite my efforts to resolve the matter promptly and responsibly.

The council's record-keeping, communication, and complaint handling have fallen well below the standard I would expect from a public authority. I urge anyone dealing with Council Tax issues to check their accounts carefully and keep detailed records of all correspondence.

Very disappointing service and a completely avoidable situation.

Great Service Residents Parking permit officer very Fast Response of my Residents permit.
Thank you for your great Service...
From:
N.Ahmed

After complaining about fly tipping several times, and several shifty things going on in the council flats close to where I live, the council have failed to even investigate what is going on! As a long term resident this is utterly appalling, typical Redbridge council. They are good at fobbing people off, and very good at lying to residents instead of sticking to their promises. Well done Redbridge council, you are going downhill more and more. And everyone knows it! You allow rude and inconsiderate people to live in what used to be a decent area in Clayhall and now it’s a dump, and embarrassing - I feel ashamed of where I live, and I have a right to feel safe and I definitely don’t feel that and haven’t done for over 3 years! Redbridge have not compensated us for what we have lost, as they don’t care at all. They are honestly selfish people who always have the power to do whatever they want! Never mind about us as residents who suffer long term due to their stupidity. I have nothing to say about the council, as I’ve had to fight myself and handle things myself when it comes to problematic tenants whether they are meant to be living in the 1/2 bed flats or not. It’s disgusting honestly, not even feel safe within what should our family home. I’m sick of Redbridge council, they should even exist anymore since they allow buildings and don’t think about what people have to deal with every day! It’s immoral and completely careless! There’s no point having a council if they can’t even be together to reply back or actual help to resolve matters! They clearly have the money to spend on unnecessary things!!!

I am wondering, if the Redbridge tenants have any rights at all, I don’t understand how 11.45 someone is still drilling and banging, the nails are flying on the floor and hammers dropping . This is Blenheim court Navestock crescent, people have been left to do what they want, I am seriously getting sick of Redbridge council. We don’t have anyone to enforce anything like what’s going on. We need Marie back please. The drilling has been going for over two years January to December, 7 days a week, someone please save us. A part from this during the day an autistic child dnd his siblings are making my life a living hell, the council is saying they can’t do asbo on the kids, my life has changed so much for being discriminated against. Is like this people have hijacked my existence.

After almost 20 years of dealing with this organisation in various departments none of them that we have dealt with does their job but they keep putting taxes up and not doing what they are paid to do in the two-tier system they have going!

Worst council in London

This council is an absolute disgrace. PCNs are issued aggressively, especially through CCTV, as if raising fines is their main source of income. Streets are full of high-rise buildings, yet there is no matching investment in schools, hospitals, GP services, or parks. Infrastructure is completely overstretched, and residents are paying the price.

Basic services are poor. Complaints and appeals take forever, responses feel automated, and accountability is non-existent. Parking enforcement is ruthless, but when residents need help, the council suddenly becomes slow and unresponsive.

There is no transparency about where the money is actually going. You see constant development, but no improvement in quality of life. Roads, public spaces, and local services are neglected, while residents are treated like revenue streams rather than people.

Living under this council feels frustrating and unfair. If this is how local government is supposed to work, then it’s completely failing the community.

⭐ 1 star is still too generous.

Don't collect your waste properly, recycle boxes get broken, lids go missing and half the waste is left in the street. They ignore your garden recycling for months then say they have finished collections for the year.
Not sure what we pay for?

I was nearly hit by a delivery cyclist. I reported the incident to both the council and the police, but neither has taken any action. The authorities seem to be ignoring the issue, and it’s becoming unsafe to walk in my area. Many delivery cyclists ride dangerously, some appear unlicensed or untrained, and some even cycle in flip-flops, showing a lack of safety awareness.

It feels like a waste of our council tax because the borough is not safe. The authorities are failing to address the dangers caused by reckless delivery cyclists, making it unsafe for residents to walk around their own neighbourhood.

Redbridge council is incompetent at best and outright dishonest at worst.

Good advert for privatisation.

Redbridge social services are not fit for purpose. They are trying to illegally charge me for care service . When I made a complaint It was stopped so my complaint for attempting fraud did not go through there dodgy complaint process.

Redbridge Council’s parking department is a rotten, unprofessional operation with no sense of serving residents.

They issued a PCN for the wrong amount, and when I provided clear photographic proof, including their own images, they ignored all evidence, hiding behind a false claim that no representation was ever made.

Their permit system is shockingly outdated. You can’t even apply or pay online.
Instead, residents must post their full credit-card details, including the CVV, a practice that blatantly breaches PCI-DSS payment-security standards and UK data-protection rules.
I don’t know any other organisation still operating like this in 2025.

Communication is slow, dismissive and evasive.
This is a revenue-driven operation, not a service for its constituents.

I received a parking ticket for parking in a bay for longer than paid for (7 minutes) I advised that I am allowed 10 minutes grace and supplied a VAT receipt from RingGo showing the times of the session duration and proving I was parked LEGALLY. Instead of asking RingGo for a copy of the VAT receipt I supplied they stated in a rejection letter "WE ARE LED TO BELIEVE THE DOCUMENT YOU HAVE PROVIDED HAS BEEN FALSIFIED" Any solicitors wish to represent me for defamation of character. I have all original documents to hand.

FOLLOW UP: I made an official complaint to the Council stating that they should obtain a true copy of the VAT receipt from their contractor RingGo, that they allege was falsified, and compare it to the copy I submitted. NO, THEY DID NOT DO THAT BUT REJECTED MY COMPLAINT ALSO INSISTING I HAD FALSIFIED THE VAT RECEIPT FROM RINGGO. I have now asked RingGo to send them a copy of the VAT receipt to prove my innocence! All this has cost me considerable time when the time I purchased to park was valid in the first instance!

Progressed to thehead of the council who eventually obtained a copy of the VAT reciept that stated I had falsified and guess what AN APOLOGY and parking ticket cancelled, but no compensation for the dozen hours I spent proving my innocence!

Disgusting thieving council.

I received a fine and I have twice appealed but on both occasions my appeals were ignored and letters sent to me as if I had ignored them. Not surprised it is a Labour run council. I think all parties are clueless now. They are all on the take it seems. Disgusting. Just imagine how much money they are making from £60 to £240 by simply ignoring people?? Clever council!!

No PCN's issued so not recieved on two occasions at same location, 16 days between, said issued PCN's. Then 2x enforcement notices issued and recieved, asking for £130 each. Which arrived months after contreventions. Because non receipt of pcns happened twice in such a brief time apart. I knew that they had not been issued by Redbridge council. Which they denied, and on receipt of their evidence they submitted to tribunal services, it was clear they did not send 2xpcns. The tribunal found in my favour and requested council pay all my fees that I had incurred as a result of their error. When fees were submitted to council, they flatly refused to pay my fees. Which were solicitors costs and registered posts. Wonder how many other motorists have encountered the same doubling of revenue tactics used by Redbridge council during march/April 2024