Phil did an amazing job of making our old school sports day an absolute blast We attended a joint hen party and this was our first activity of the day, thanks to Phil we had such a funny day compe... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Well organised and superbly executed old school sports day event by James. Our team got fully involved had great fun on a hot day! Thoroughly recommend and I will definitely use Red Cactus again for o... Toon meer
Bedrijf heeft geantwoord
The presenters, John and Matt, were fantastic. They made the whole event enjoyable and everyone felt welcome and included. When we realised the room was slightly smaller than anticipated they calmly a... Toon meer
Bedrijf heeft geantwoord
Booked a double event for my son’s 21st birthday Archery/ Combat followed by Goggle Football. Both activities went very well.👍 The young lady running them for us was very friendly but tough on rule b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Red Cactus Events, we help organisations plan and deliver corporate events that are engaging, well-managed, and stress-free. Our journey began in 2012 and since then, we’ve grown from strength to strength, building deep experience within the corporate events industry. Our role is to take the pressure off your team by managing every moving part, from concept and planning to logistics, supplier coordination, and on-site delivery. Contact us today or make a Quick Enquiry to get a quote for your next event.
Contactgegevens
The Old Stables, OX144PA, Appleford, Verenigd Koninkrijk
- 01235 330133
- enquiries@redcactusevents.co.uk
- www.redcactusevents.co.uk
4,2
Goed
610 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great staff and experience on the day
Great staff and experience on the day, the team at red cactus were also fantastic when looking to arrange/modify the booking.
17 september 2022
Review zonder uitnodiging
Antwoord van Red Cactus Events
Hello Paul,
Thank you for taking the time to leave us a review.
It's great to hear you and your group had a good time on the day and we're glad our customer team were able to assist you in the booking process.
We hope to see you again for your next event.
Many Thanks
Red Cactus Events
Excellent sports day!
Excellent day with Paul who really encouraged the group and was super friendly!
Really good way of getting everyone working together and we all had a great day. Lots of laughs!
Would highly recommend for a fun day out with a group
22 september 2022
Review zonder uitnodiging
Antwoord van Red Cactus Events
Hello Anna,
Thank you for leaving us a review of your Team Building event experience.
It's great to hear you enjoyed the events and found them beneficial for your group.
If you need help with your Christmas Party, we would love to help so please do get in touch!
Many Thanks
Red Cactus Events
Team building
we had a team building day and red cactus organised everything for as the sports day person was amazing . We will sure visit them again :) i highly recommend them
6 september 2022
Review zonder uitnodiging
Antwoord van Red Cactus Events
Hello Eleni,
Thank you for taking the time to leave a review of your experience with us.
We're really pleased we were able to help you with your Team Building day and help arrange a great Sports Day event.
We hope to see you again perhaps for your Christmas Party!
Many Thanks
Red Cactus Events
We booked Combat Archery and Bubble…
We booked Combat Archery and Bubble Football as Stag Do for my brother. The group of 11 really enjoyed both activities and the various games that the instructor Aman setup. Aman was timely with his setup and arrival at the venue and even switching between activities giving us a much needed comfort break. All in all had nothing but positive feedback from the group who would love to do something like this again soon.
11 september 2022
Review zonder uitnodiging
Antwoord van Red Cactus Events
Hello Andre,
Thank you for taking the time to review your Archery and Bubble Football event.
It's great to hear it was a good choice for your Stag Group and that everyone enjoyed themselves.
We would love to organise another event for you so we hope to hear from you again soon!
Many Thanks
Red Cactus Events
Awful
Unfortunately, our football darts experience was a complete disaster.
We arrived at the location on time. The dartboard was not set up ready for us, this took a good 30 minutes to inflate.
We then discovered that the footballs provided did not stick to the board.
We informed the manager at the time, Danny. He said it was the football dartboard company that were responsible for the faulty equipment and not the locations fault.
I did go to a lot of trouble to booking this for my friends stag party. It cost a lot of money to do. Myself and the rest of us felt extremely let down by what happened.
There were 13 of us in this event, some of had to pay for Ubers to get there and back. Altogether costing about £30.
I must request that we are given a full refund for this as well as some compensation for the trouble and time wasted in sorting this.
I do appreciate that this is not your fault but the company's.
3 september 2022
Review zonder uitnodiging
Antwoord van Red Cactus Events
Hi Al,
Thank you for taking the time to review,. although I do wish it were for better reasons.
This has of course been investigated and resolved with you directly and a full refund provided. Apologies again for the issues experienced with the dartboard. This was a disapointment to ourselves and our partner also who had spefically requested the event coordinator check the equipment prior to being sent out to the event as it appears there is a manufactoring fault with the newly delivered dartboards.
Sorry that this caused an issue with your planned event
Best wishes
Laura
Fantastic old school sports day
Brilliant time yesterday with Tee Jay at our old school sports day. 18 ladies of middle years and beyond ! We were a loud rowdy bunch and he coped admirably with us. Loads of fun, exhausting games, a great laugh from start to finish, would highly recommend.
21 augustus 2022
Review zonder uitnodiging
Antwoord van Red Cactus Events
Hello Sara,
Thank you for taking the time to review your experience of your Old School Sports Day event.
We're glad to hear it worked as an inclusive activity for your group and that you all had a great time!
Thank you for recommending us and we hope to hear from you again soon.
Many Thanks
Sam
We all had a good day
We all had a good day. I have attended many team building days and I feel there should have been 2 people hosting our event of 23 people. There was a lot of standing around doing nothing. Our host was already exhausted when he arrived, so wasn't quite with it for our event, but was winging it very well. He wasn't passed our post code or parking instructions and I had arranged for everyone to move their cars so that he could park at our property. He was late and couldn't find us. He was not informed that we were a group of ladies. He coped very well with the range of personalities. The list of games I was given - many did not take place. There were no space hoppers, sack race, hula hoops, I didn't see sight of the generator that I paid for. there was no Mr & Mrs quiz held halfway through. I split the group into teams, which weren't required. No armguards were provided for the archery.
10 augustus 2022
Antwoord van Red Cactus Events
Hello Sandra,
Thank you for your review and for getting in contact with us directly to bring these issues to our attention.
As discussed with you, we will be investigating this with our activity provider and coming back to you directly with a full report once we have more information.
Many Thanks
Sam
Anthony arrived on time
Anthony arrived on time. We were all ages from 5 to 70’s. We had a great time. We had some children with development issues but once they got involved they enjoyed the experience as much as everyone else. Much hilarity. Would definitely recommend thankyou
9 augustus 2022
Antwoord van Red Cactus Events
Hello Linda,
Thank you for taking the time to leave us a great review!
We're so pleased to hear your session was suitable for all ages and that everyone had fun.
Please don't hesitate to contact us again if you're planning an event in future.
Many Thanks
Sam
Lads absolutely loved it had a great time!
Lads absolutely loved it had a great time and the host was exceptional! Would recommend to anybody
8 augustus 2022
Antwoord van Red Cactus Events
Hello Ben,
Thank you for your great review.
We're glad you and your friends had a great time and the host was a big part of your experience. We will make sure we pass your great feedback on.
It's great to know you would recommend us based on your experience!
Many Thanks
Sam
Really fun experience
Really fun experience - Iain was great and we all had a good time. Highly recommend for some old school fun!
3 augustus 2022
Antwoord van Red Cactus Events
Hello Helen,
Thank you for taking the time to leave us a review.
It's great to hear you and your group enjoyed taking things back to your school days with the Old School Sports Day activity. It really is designed to be nostalgic old school fun so we're glad your session fitted the brief!
Hopefully we hear from you again for another event soon.
Many Thanks
Sam
Changed the location of the event from…
Changed the location of the event from its original location and when I tried phoning no one answered and no one tried calling me.
3 augustus 2022
Antwoord van Red Cactus Events
Good morning Ross,
Thank you for taking time to leave a view however I am sorry that this was not for a positive experience.
When providing a quotation for any of our activities we provide a suggested venue based on availability at the time of quoting. Regrettably we are unable to reserve any space at the venues without a confirmed booking (A deposit payment from our customers), so venues are always subject to availability.
Having checked back through any communication you had with the team I can see that the booking confirmation sent on 11th May & the event pack sent on the 19th July both contained the correct venue address.
The booking page where you would have paid your final balance was also updated with the booked address on 11th May prior to payment being made.
The event coordinator also sent a text the day before the event as a final touch point.
I am sorry if all communication was missed, we always try and make any changes from your original quotation as transparent as possible once the booking has been made.
Best wishes
Laura
excellent time
excellent time. very professional and would use company again. perfect for a hen do
2 augustus 2022
Antwoord van Red Cactus Events
Hello Norma,
Thank you for taking the time to leave us a review of your experience.
We're so happy to hear you had a good time and we were able to help you arrange the Hen Do.
We hope to hear from you again when planning your next group event!
Many Thanks
Sam
Life drawing with a twist!
I arranged a life drawing event for our friend's Hen weekend and it couldn't have gone better! It was easy to book, with regular communication from Emily at Red Cactus. I was contacted on the day of the event by the tutor and model, and the session ran on time with everything that was promised. We had lots of laughs, got very creative with our model's poses(!) and the Bride-to-be had an absolute blast. Would definitely recommend!
27 juli 2022
Antwoord van Red Cactus Events
Hello Jessica,
Thank you for your review, it means a lot!
We're glad you found our booking process easy and that Emily was able help you throughout.
Most importantly, we're glad the Bride To Be had a great time and wish her all the best for her wedding!
Many Thanks
Sam
Excellent Fun
Red Cactus provided a really fun and “educational” activity for my friend’s Hen Do. Very easy, they sorted location and model. Would recommend Red Cactus Events to a friend!
27 juli 2022
Antwoord van Red Cactus Events
Hello Esther,
Thank you for taking the time to leave us a review, it's really appreciated!
We're glad you enjoyed Life Drawing and would recommend us to a friend, this is always great to hear.
We hope to hear from you (or your friend!) again soon.
Many Thanks
Sam
Fully paid event cancelled with less than 24 hours notice
I had a fully paid booking for a group event on a Saturday. I got a phone call at approximately 4pm on Friday, less than 24 hours before the event, telling me that the event was now cancelled.
I was stunned that any organisation could treat a customer like this. With notice being given at such a late hour it was almost impossible to salvage the day and Red Cactus Events' unapologetic team were no help at all with their "alternatives" being completely different events in a completely different city.
I am sure that Red Cactus Events will say they were let down by their 'provider' and share my 'frustrations' but a responsible company should have depth of provision and not rely on a fragile business structure. In my opinion, the blame rests entirely on Red Cactus Events and the way they run their business where apparently the customer's needs are the lowest priority.
100% I will never be booking with Red Cactus Events ever again and would urge others to avoid our same fate.
7 juli 2022
Review zonder uitnodiging
Antwoord van Red Cactus Events
Good Morning Tim,
Thank you for taking time to leave a review although I wish it were for better circumstances.
On behalf of Emily who was your event lead throughout and the team I of course wish to apologise for the extremely last minute delivery of the cancellation of your event. Although you have already pre-empted our claim that we were let down by our provider, I can only provide the truth in response to your review and that was unfortunately absolutely the case.
We were regrettably informed late on Friday that the event coordinator assigned to your booking could no longer attend. Our partner of course went out to all staff once aware to try and find cover but sadly no one else was available as most were already assigned to other events in other areas.
Whilst it in no way compensates for your lack of event, the coordinator in question was disciplined accordingly.
Once we were made aware ourselves, we immediately went out to our other partners in an attempt to find an alternative provider of the event booked, but again, due to the late stage of the request, we were unable to find anyone whom would be available in Leicester.
Having witnessed the entire conversation Emily had with you when having to deliver the bad news, it is absolutely fair to say she was extremely apologetic. I completely understand we were able to find a satisfactory resolution for you, and therefore in your view it seems we simply did not care, however we absolutely made every attempt to provide a solution.
An alternative option was offered in the closest area we had available which was sadly the best we could offer in this circumstance. Once this was declined a full refund was provided immediately which does not compensate for the lack of event I do appreciate but again sadly the only possible outcome.
We are so sorry again for the inconvenience caused
Best wishes
Laura
Absolutely fantastic
Absolutely fantastic! The model and teacher were such good sports and so nice, we all had such a good time, never laughed so much in my life!
Thank you red cactus you made our weekend.
Tom and Sally are fabulous xx
4 juli 2022
Antwoord van Red Cactus Events
Hello Ella,
Thank you for your great review.
We're happy to hear you enjoyed the Life Drawing Activity and most of all that you all had fun!
Glad we could contribute towards a great weekend.
Many Thanks
Sam
Antwoord van Red Cactus Events
Hello Nicola,
Thank you for your review!
We're so pleased you all had a great time and hope to hear from you again soon.
Many Thanks
Sam
Dirty Dancing HIT, Sports Day FLOP
OLD SCHOOL SPORTS DAY- We were asked to arrive 15 minutes before our start time, which we did.
I rang the guy delivering our session to say we had arrived. On me ringing him he then said he was running 10-15 minutes late. He turned up 45 minutes later, it took a further two phone calls from me to ask where he was, he never rang me first. Very unprofessional. We had a second activity booked in the afternoon which I had to move to make time. I purposefully did not make a fuss when he did arrive as didn’t want to spoil it for the hen. The activities for the sports day were fun, but he was running out of options of different types of races to do almost half way through which was disappointing. I’d rather have saved money and ran our own sports day.
DIRTY DANCING CLASS - We had a blast from start to finish. The dance teacher was spot on, professional, encouraging and engaging throughout.
27 juni 2022
Antwoord van Red Cactus Events
Good morning Amy,
Thank you for taking the time to leave a review.
Firstly I am so pleased you had such a great time at the Dirty Dancing Class, they are always so much fun!
I am sorry to hear however you did not enjoy the Old School Sports Day quite so much, we are now investigating what occured with our partner Active Giggles who ran the Old School Sports Day event and will be in touch directly.
Best wishes
Laura
Absolutely brilliant
Absolutely brilliant. I contacted Red Cactus in a panic - My partner had previously organised a hen do activity with a different company who, three weeks before the event, cancelled on her! So I contacted Red Cactus to see if, by any chance, they could help us at very short notice. They managed to sort a School Sports Day activity for the same date and, not to put too fine a point on it, completely saved the hen do. The girls had a whale of a time, thoroughly enjoyed the games, and got some great photos. I dealt with Chloe who was super helpful. Great company, more than happy to recommend!!
27 juni 2022
Antwoord van Red Cactus Events
Hello Andy,
Thank you for taking the time to leave us a review.
We're really pleased to hear that our sales team member Chloe was able to help you with your last minute arrangements.
Although we understand some circumstances cannot be helped, we are glad that we could step in and save the Hen Do in the end and ensure everyone still had a great time!
Many Thanks
Sam
Pricey
We arrived on time and the previous event hadnt finished. We kicked a football around for 10 minutes waiting for the hen do to clear out.
They didnt have enough masks so we had to play 5v5 despite booking for 14.
Finished bang on time so we lost 15 mins, noone else waiting after.
Probably worth looking around..
27 juni 2022
Antwoord van Red Cactus Events
Good afternoon Andrew,
Thank you for taking the time to leave a review, I am sorry to hear you didn't enjoy your event as much as was hoped.
Our quotations do state '10 Archery Bows and Arrows' in the 'what's included' section, which is regardless of the group size. Players are rotated to ensure all have equal game play.
I can certainly investigate the timings/duration of the event with the event coordinator on the day however if you would like to get in touch directly with our head office team.
Best wishes
Laura
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.