We travelled to the Isle of Wight recently with Red Funnel. The booking process was simple & entry at the ports was all done by car registration recognition so no worries about finding tickets etc. On... Toon meer
Bedrijf heeft geantwoord
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Red Funnel was very quick at responding to my enquiries they answererd in a easy to understand way & made me feel like I was valued as a customer. Everytime I contact Red Funnel or travel on there boa... Toon meer
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Friendly staff, easy process. The issue on the way back was that there had been a delay due to an incident on the ferry before and so we waited a while and there was no communication about why or what... Toon meer
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Sailing on time. Dog lounge easily accessible. Good selection of food and beverages available. Having arrived earlier than expected on the return crossing from Cowes to Southampton we were offered ins... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Geschreven door het bedrijf
- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Contactgegevens
12 Bugle Street, SO14 2JY, Southampton, Verenigd Koninkrijk
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
4,3
Uitstekend
509 reviews
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Fast booking
Fast booking, fair pricing and good customer service
5 maart 2026
Review zonder uitnodiging
A very smoot boarding on the way out to…
A very smoot boarding on the way out to a wedding. Return journey also excellent as boarded an earlier ferry at 5 minutes notice.
Staff very polite
23 april 2026
Simple booking process & easy boarding
We travelled to the Isle of Wight recently with Red Funnel. The booking process was simple & entry at the ports was all done by car registration recognition so no worries about finding tickets etc. On both journeys we arrived early & were able to get on an earlier crossing (it helped that we were travelling out of peak holiday season). We were boarded quickly, the crossings were good & calm. They had a dedicated deck & lounge area for dogs which was good.
28 april 2026
Antwoord van Red Funnel Ferries
Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your crossing with us, and we hope to welcome you back on board again soon!
Easy to transfer our booking to an earlier ferry
We arrived 4 hours early at Southampton, and were easily transferred to an earlier ferry than the original one we had booked. The whole experience was a pleasure. The staff member at the arrival kiosk who re-booked for us was very pleasant, helpful, and welcoming.
10 april 2026
Antwoord van Red Funnel Ferries
Thanks for your kind review. We are delighted to hear that your colleague at check-in was helpful and welcoming, and it's great to hear you were able to travel earlier!
I always choose Red Funnel from…
I always choose Red Funnel from Southampton.
Quick efficient and helpful.
And the Bonus, if I book somewhere to visit on the Island, I get a discount on my ferry charge
Can't be bad and I have an hour to chill or sleep before my next drive! 😂
13 april 2026
Antwoord van Red Funnel Ferries
Thank you for your review, its great to hear you always choose to travel with us! We hope to welcome you back on board again soon.
Check in very smooth
Check in very smooth. Ferry left on time. Comfortable seating area (coffee rather expensive though!). Disembarkation smooth and efficient.
29 april 2026
Antwoord van Red Funnel Ferries
Thank you for your feedback. We are pleased to hear that your journey with us was smooth. I shall ensure your comments regarding coffee pricing are reviewed by the appropriate team.
Friendly staff, easy boarding
Friendly staff, easy process. The issue on the way back was that there had been a delay due to an incident on the ferry before and so we waited a while and there was no communication about why or what until we were on the next ferry which is why I take a star off.
6 april 2026
Antwoord van Red Funnel Ferries
Thank you for taking the time to leave us your review. On April 10th, a medical emergency unfolded on board the Red Eagle, which required the vessel to remain in East Cowes until the emergency services arrived. Unfortunately, this resulted in a delay to the Red Eagle's departure and had a knock-on effect on neighbouring sailings. We sincerely apologise for any inconvenience this caused to your onward journey.
Booking process was seamless
Booking process was seamless. The ride was smooth and lovely.
15 april 2026
Antwoord van Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon!
Well organised embarkation and…
Well organised embarkation and disembarkation.
Trip went smoothly.
29 april 2026
Antwoord van Red Funnel Ferries
Thank you for your feedback - we hope to see you on board again soon!
We were travelling from East Cowes last…
We were travelling from East Cowes last week when there was a serious incident in Southampton and all sailings were suspended. Within just over an hour a plan had been decided on and we were able to travel to the mainland and leave the port area via a totally different route. We were very impressed. Thank you.
24 april 2026
Antwoord van Red Funnel Ferries
Thank you for taking the time to leave us your positive review. We are pleased you were able to travel despite the incident in Southampton and apologise for any inconvenience this caused to your onward journey.
Great service
8 april 2026
Antwoord van Red Funnel Ferries
Thank you for your review - we hope to welcome you back on board again soon!
Very easy and smooth crossing
Very easy and smooth crossing. Efficient staff, clean facilities.
23 april 2026
Antwoord van Red Funnel Ferries
Thank you for your feedback - we hope to welcome you back on board again soon!
All on time
All on time, did well to clear backlog from the accident outside the dock on Friday 24th April, good journey :-)
24 april 2026
Antwoord van Red Funnel Ferries
Thank you for taking the time to leave us your feedback. We are pleased to hear you had a good journey, and we hope to welcome you back on board again soon.
Easy online booking
Easy online booking. Nice professional Staff. Will be happy to use them again.
24 april 2026
Antwoord van Red Funnel Ferries
Thank you for your feedback - we are happy to hear that you would travel with us again!
Antwoord van Red Funnel Ferries
Thank your your review - we hope to welcome you back onboard again soon!
Antwoord van Red Funnel Ferries
Thank you for taking the time to share your feedback. We're pleased to hear that our staff were friendly and welcoming!
A good trip as always
12 april 2026
Antwoord van Red Funnel Ferries
Thank you for taking the time to leave a review. We’re glad to hear your journey went smoothly and that your experience with us was a positive one.
Antwoord van Red Funnel Ferries
Thank you for sharing your feedback with us. We are happy to hear your crossing was on time, and that you found our vessel was clean.
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