OWNER & CUSTOMER CARE NON EXISTENT
I ordered a 10 pack of t-shirts from Red White Blue Apparel for my husband. The shirts themselves are good quality and he likes them, but they ran smaller than expected.
My frustration is with customer service. Since June 7, I have sent multiple emails asking a simple question about sizing up or the return/exchange process. I also included the owner, Jake, whose email was provided with the order. I have received no response to any of my emails.
What's particularly frustrating is that I continue to receive follow-up emails asking about my experience, yet when I reply to those emails, I still receive no response. I also posted on their Facebook page regarding the lack of customer service and received no reply there either.
Because my husband likes the shirts, we decided to keep them. However, the complete lack of communication after the sale has left me disappointed. Based on my experience, the product was good, but customer support was nonexistent, and for that reason, I would not recommend them.








