RE/MAX Portugal Reviews 

This is an email to Remax following an awful experience I had with them.

Hi .........
Can you please delete all of the information about our property I sent to you by email yesterday together with the forms we completed and the ID information. Please confirm that you have received this message and have taken the necessary action.

I was very disappointed by your behaviour, particularly the phone conversation we had this morning before you hung up on me.

You approached me last week because somebody had seen a private ad I had placed about our property and wanted to view. Remax had played no part in marketing or advertising our property. You said Remax wanted to charge 5% if a sale went ahead but I made it quite clear on several occasions that I was not prepared to pay 5% to any agent as the rate is excessive and designed purely to support an inefficient market place. Moreover, in this instance, Remax had done nothing to attract any potential buyers.

You outlined the options which were for us to sign a contract with Remax and you would guarantee we would pay a maximum of 4% if a sale was agreed or you could share the commission with an agent who was marketing the property for us. You added that Remax would not agree to a contract for anything less than 5%. I repeated that I wouldn't sign a contract for 5% and I gave you the details of the other agent involved where you could share a commission of 4%. You then said you had called them but there was no reply. Did you actually call them? From what happened later I doubt it. Your next suggestion was to ask us to forget the other agent and pay the full 4% to you. I had no problem with that as the cost to us would have been the same so it was agreed that for the viewing this week a fee of a maximum of 4% would be payable. If no sale followed we would consider whether or not to use your services going forward. You then sent me a contract for signature at a rate of 5%!

So to summarise. Firstly you asked for a fee of 5% despite you having done nothing to identify the buyer. Then you suggest you can share a commission of 4% with another agent. Then you suggest to forget the other agent and charge the 4% solely for Remax and then you send me a contract for 5%!

When I questioned that you called me this morning and said that Remax would not accept a contract with anything less than 5%. You added that you wouldn't lodge the contract with Remax until after the viewing if an acceptable offer was made by the buyer. You then added that I didn't have to sign the contract - so why did you send it?. You added that you could get Remax to agree to a reduction to 4% if an offer was made and that I should trust you. Given all of the contradictory statements you had made up to that point I preferred to deal more openly. If you say you can deliver a deal then it should be transparent. That is the ethical way to do business.

And your rant at the end of our conversation this morning before you insulted me and hung up was totally unprofessional
and just reinforced the reviews of Remax and the experiences of acquaintances who have had dealings with them.

If you chose to buy a property from them, make sure y you have proper legal representation, a solicitor. These guys hide things, lie, cheat, and make illegal agreements all the way! They will also intimidate you and shout at you. My wife was verbally abused on many times by one particular individual.

You need a solicitor that can find all the things they are trying to hide about the property and make sure it comes to light. DO NOT allow them to do the contracts.

Empresa que dá guarida a pessoas mal formadas, verdadeiros vendedores de feira da banha da cobra. Não assume qualquer responsabilidade pelas práticas dissimuladas e enganadoras dos seus colaboradores.
A evitar de todo. O termo é "são amigos do alheio com gravata uns e de salto alto e saia curta outros". Na casa da luz vermelha são mais sérios.

A diabolic experience! I’m in the process of placing a formal complaint for defamation of character, false accusations and plain blasphemy. Never will I use or recommend remaxx to anyone in Portugal. It’s been a nightmare! She has no experience in dealing with expats nor documentation to execute a closing in Portugal.
A sample of the insults from the agent Olga Borges in e-mails to me.

“Quem comete o pecado é do diabo ; porque o diabo peca desde o princípio. Para isto o Filho de Deus se manifestou ; para desfazer as obras do diabo
Apoc. 3:8

“Não são as visitas a altos dignatários da igreja que emprestam aquilo que as pessoas não têm. As acções ficam com quem as pratica e há uma frase que se aplica e assenta que nem uma luva: HÁ POBRES QUE A ÚNICA COISA QUE TÊM É DINHEIRO! “

I attempted to rent an apartment through REMAX Portugal. I sent them an email to confirm whether it was available, but got NO ANSWER. Later, I messaged the agent responsible, who briefly told me it was occupied and when I asked for any alternatives in the area, he simply refused to put ANY EFFORT into helping me, but rather told me to browse the entire website all over again on my own! Unacceptable service!

Remax Portugal and its Agencies steal commissions and fees from workers that pay them.They are a mafia that robs its workers.

These cheaters try to sell me an unregistered unlawful property, hurry up with the deposit so to seal the deal telling me paperwork will be regulized later on when it could NEVER be regularized!

Diabolical.

They lied and exploited our situation and even tried to charge us a fee without selling the flat. They put the wrong bank details for the transaction. Ultimately we were ground down to a state where we sold our flat after 6 months for less than what it was worth.

The most incompetent and disingenuous services company I have ever dealt with.

O site é uma autêntica perda de tempo. Só aparecem ou reservados ou já alugados ou vendidos.

Para quê????? Se está reservado retiram do site e pronto!

Limpem o site e respeitem o tempo dos possíveis clientes, não consigo perceber porque o fazem desta maneira, é absurdo.

Eu pessoalmente não tenho tempo a perder.

Rented a house with Remax, BIG MISTAKE. They claimed the owner new but turns out they were renting the property without the owners knowledge, obviously to keep the money for Remax.
I signed the contract and paid one year in full, they never gave me the original copy signed by the owner and kept making excuses saying they were going to travel.
A COMPLETE MESS. EVERYBODY THAT WORKS THERE IS A PATHOLOGICAL LIAR! Don't believe them!

Bought a house through Remax biggest bunch of liars going, said they had all the paperwork beforehand but they did not.

Had to put one star but this company is criminal. They threatened to report me to the police because I took a photo ofva house I was goingvto buy!!!!

I have had to deal with them several times as they are the biggest real estate in Portugal but every single time the experience was not positive.

Agents do not call back, come late, do not answer your questions, ignore your messages and simply cheat at every given opportunity. To find a good real estate agent is not easy but Remax PT makes it absolutely impossible.

I have had to deal with several offices throughout Portugal and every single time it was waste of time, money and energy.

From my experience it is better to turn to small local agencies who tend to be much more professional then Remax representatives.