Manipulative Trading Platform and Unfair Practices
The review down is absolutely related to Revolut X Digital. The issue concerns cryptocurrency trading on your platform, specifically when purchasing crypto using EUR.
I have no such issue when trading with USD. However, when I use EUR to buy cryptocurrency, the platform appears to treat the transaction as a currency conversion and the amount I actually receive is roughly 5% lower than the amount initially displayed.
The most concerning part is that when converting crypto-to-crypto, the platform clearly shows the amount I will receive before I confirm the transaction. But when buying crypto with EUR, it displays one amount and then, the moment I click “Buy,” the amount suddenly changes, leaving me no reasonable opportunity to react. This is misleading and completely different from what was displayed immediately before the order was executed.
Customer support also failed to understand the actual issue. Instead of addressing the discrepancy between the displayed and executed price, I was simply told that cryptocurrency is volatile, which does not explain why the displayed amount changes at the exact moment the order is submitted. The response was also unnecessarily dismissive and arrogant.
So, to be absolutely clear: this review is specifically about Revolut X Digital and its cryptocurrency trading platform. The problem is not normal crypto volatility, but the significant and sudden discrepancy between the price/amount displayed to the customer and the price/amount actually used when executing a EUR crypto purchase.








