Richer Sounds - Chester Reviews 

Knowledgeable staff an great service as usual

I have used Richer Sounds before visiting a localish shop. This time I phoned a central number and got diverted to a v helpful bloke in the Chester branch.
I discussed what i had in time and he suggested options of better spec TV from less popular makes. I took his advice and the Qled TV I got is excellent

Visited the shop staff very freindly and helpful got the tv we wanted.

Great experience. Good product knowledge and customer experience. Delivered on time - no hassle.

Absolutely fabulous service from every single person I spoke to at Richer sounds. This company really value their customers and I wouldn’t shop anywhere else, there knowledge and communication is brilliant. Thank you again for a 1st class experience.

Great help and advice from Ewan in Chester shop in selecting a pair of wired headphones.
Friendly and knowledgeable!

Ewan was very helpful when I needed help making a decision about our TV without being pushy about the sale, it was reduced which was nice! When we went to pick the TV up we were helped to the car with it, which was a big help....many thanks.

The current range of TVs is huge in terms of size, technology and manufacturers. After much patient explaining from Joe I decided on the potential TV. The thing I liked is that I was given a quote valid for a week which held the price, just in case it went up.

Following up the quote was easy, I've got a year's interest free and the TV was delivered to me next working day.

The final bonus is that my partner is delighted with the TV too. Who'd have thought Philips ambilight could be so exciting.

Trusted company, friendly, good prices and aftercare

Just Great Service.
I don't buy loads of equipment but everything I do buy I get from Richer Sounds. Even when the shop is busy somebody is there to help and give advice - everybody seems to know thier stuff and has a genuine interest in the products. The prices are always competetive and the 6 year warrantee is great. Love our new TV.

Very pleasant and helpful assistant Fully explained options.

We had the most pleasant of salesmen. , very helpful, knowledgeable about the product we were buying and answered all questions we had . We had another query and he was most helpful in guiding us in the right direction. We have dealt with Richer Sounds numerous times and we will not use anybody else . A lovely shop, great staff and nothing too much trouble for them . We would definitely recommend you visiting if you want great service

Excellent customer service, had to wait a while for the TV I ordered to be back in stock but arrived very promptly when it was available. Also which was excellent was the price on the TV I ordered had reduced since I ordered it and Richer Sounds gave me a refund of the difference. Will definitely be always buying my TVs from Richer Sounds.

Have bought a number of products from RIcher Sounds in Chester over the years and have always been appreciative of their help and support. Just bought a new Sonos Arc Ultra as part of an upgrade and currently working with Ewan for getting the right Cambridge and Monitor sound system for the house. Always very helpful and have fantastic knowledge of the products they’re selling.

Living on the Welsh coast Chester is a few hours drive. I ordered a Marantz amplifier and CD player over the phone and it was held for me until I could get there a few days later. The guys helped me out and into the car with the boxes.

Shop staff very helpful and prompt delivery also kept updated about order
Very good

Great customer service as usual from Richer sounds.
Contacted my local store, item was in stock and was delivered within a couple of days.
Really pleased, thank you.

Very helpful, understanding what I needed, once decided it was ordered and delivered within a few day's. Very satisfied with the delivery men, and the television that we bought. Overall very happy with the experience.