Richer Sounds - Chester Reviews 

Bought a Freely TV. Very pleased with it and advice given. Excellent customer service and delivered on time. Thanks Chester

I have used Richer Sounds on many occasions, recently I bought a pair of shelf speaks, the first product I bought were actually too big for the space I had, I returned them to the shop and they were immediately changed without question for a alternative. I also had an issue with my new turntable where the belt snapped after several uses, I phoned up and a replacement was ordered for me to be sent directly to my home. Would definitely use Richer Sounds in the future

Lightning quick response to trade up requests, and a great deal offered.
The usual great customer service, friendly and informative.

Excellent service and good honest advice , always get a decent price as well . Can’t really fault the lads in Hoole Chester

The staff at the Chester store are extremely helpful and knowledgeable. Joe helped walk me through my entire cinema room set up. I have since started buying the items we discussed and have been very happy with the customer service I have recived.

I purchased a Denon mini Hifi ,Wharfdale speakers and record player for an excellent price,far cheaper than Curry’s and the staff were extremely helpful.Wouldn’t hesitate to recommend this company for anyone seeking good audio brands for a great price.

Really helpful staff

Very helpful phone call, good advice and price offered by someone allowed to take rersponsibility.

Really competent staff. Went home with a higher quality av amplifier at a good price. With 30 days return if not satisfied. It is taking some time to set up but the quality of the Arcam AVR with my existing speaker set up is noticeably better already. Paid Saturday delivery due Tuesday- arrived Monday!!

Excellent service & an exemplary experience.

I went into their Chester store for a stylus but my choice was not available, they offered to post one to me at no extra cost, the stylus arrived 2 days later, perfect

Great service, staff and products! Painless shopping. Thanks for all the help and advice!

Friendly, knowledgeable and free next day delivery, £10 cheaper than Amazon. Very satisfied.

Very friendly and informative staff.
Good prices, and delivery on time

Excellent service, highly knowledgeable staff

Product was standard/universal price, but Chester store staff were pleasant, helpful and knowledgeable.
Would definitely recommend.
March 2026.

Excellent friendlly, highly informative and unbiased information from Craig at Chester Richer Sounds.

It really helped us make a choice for mew turntable deck and active speakers which we could not have done on our own.

Absolutely delighted with the purchase

Richer Sounds in Chester, are so helpful.
I needed to change my existing speaker cables for new ones, I needed help with my setup, to which I was shown the different connections on some of the speakers in the shop. And with there vast experience, I was able to connect up my Hi Fi with no problem.
Many Thanks to them

Online ordering and delivery was efficient and prompt. The sound quality of the product did not reach my expectations - I think its capabilities were over-stated. I returned the product to your Chester store where a refund was arranged with understanding and courtesy.