Opted for the 3-5 day free delivery but the order was scheduled to be delivered in two days. Given a time slot but then received a call half an hour before the time slot saying they could deliver in t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great delivery service from Richer sounds. Notified of a 3h window 24h before and the guys came at the expected time, also giving 10 mins notice by phone on the day. Zak &Ian carefully bought the orde... Toon meer
Bedrijf heeft geantwoord
Phoned half hour before delivery. Arrived on time. Delivery team Warwick and Rob were friendly and polite. Placed tv box exactly where needed. Offered advice about opening safely. Box was perfect, no... Toon meer
Bedrijf heeft geantwoord
Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Verenigd Koninkrijk
- 0333 900 0093
5,0
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good communication able to get almost…
Good communication able to get almost exact time of Delivery. Delivery drivers Biju and Paul were very good and helpful. Great experience overall.
10 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Gareth was very polite and kept in…
Gareth was very polite and kept in touch to advise me on my delivery.
His service was 5 star
10 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Kept fully informed of tracking
Kept fully informed of tracking.
Delivered on time by courteous and pleasant Richard's two man team.
7 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great company
Great company. Delivery info was very good with a 3 hour time slot. They arrived within the designated time and carried the tv in to house and put where my daughter requested. She said they were very friendly and helpful and even gave her some tips about the set up of our new tv.
8 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Delivery drivers were very polite and…
Delivery drivers were very polite and helpful.
Excellent service.
9 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Antwoord van Richer Sounds - Distribution
Thank you for your 5 star review!
Seamless process
Seamless process. Text this morning confirming delivery slot. Phone call 20 mins in advance.Arrived on schedule Grant and Karol turn up. They unloaded put the TV where I needed it, had a chat signed the paperwork and they left. Top team!
9 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Gareth and Rob were very polite and…
Gareth and Rob were very polite and professional, and item delivered with care. Excellent service.
9 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds are excellent.
So pleased I used Richer Sounds to buy my new TV. Whole service from start to finish was just brilliant. It arrived less than 24 hours after I'd ordered it. Rob and Mike were fantastic handling the delivery. Fully updated all morning before they arrived. Carried it in the heat up our narrow lane and brought it inside the house. Some great setup tips and just generally lovely to deal with. Highly recommended.
8 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Delivery
Delivery 3hour window given, regular updates and on time . Guys were polite and efficient
8 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your wonderful feedback
Friendly and Helpful and on time.
Arrived on time. Friendly and helpful. Zak and Ian were great.
8 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent delivery service
Excellent delivery service. The guys were awesome, very friendly and professional. Well done guys......thank you!
8 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
The delivery guys were awesome
The delivery guys were awesome, straight in no messing about job done. Well done and thank you guys
8 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your 5 star review!
Amazing sercive
Amazing service was let known of the delivery time before they arrived. Friendly staff 100% recommend
8 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Delivery team Zak & Ian
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A very smooth transaction.
7 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
The lads turned up with smile and…
The lads turned up with smile and brought tv into living room,highly recommended pair.
7 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Karl was precisely punctual
Karl was precisely punctual. Very pleasant and very friendly and helpful
7 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your 5 star review!
Richer Sounds TV Excellent Delivery & Service
New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very polite and helpful, arrived promptly, placed tv in room needed and advised how to handle etc. Would recommend.
7 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Karol and Paul delivered my TV
Karol and Paul delivered my TV, friendly guys and they even got there early which was great.
6 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
TV order came quickly with no issues
TV order came quickly with no issues. Trav and Rob did a great delivery service. Very happy
6 juli 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your wonderful feedback
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.