Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Toon meer
Bedrijf heeft geantwoord
Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Toon meer
Bedrijf heeft geantwoord
This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Verenigd Koninkrijk
- 0333 900 0093
5,0
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gareth and Mark delivered on time
Gareth and Mark delivered on time, they called 15 minutes before arrival. They were friendly and very helpful.
The whole experience from placing the order to the delivery was great!
22 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Had a tv and soundbar system delivered…
Had a tv and soundbar system delivered by Gareth and Mark and couldn’t be happier. Very friendly and helpful.
22 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
As ever great and friendly service the…
As ever great and friendly service the delivery lads Zak and Ian were happy friendly and helpful a credit to your company great job
22 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Everything
Everything. Once again Richer Sounds gives excellent service.
22 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Delivery team message first thing with…
Delivery team message first thing with approx time. Kept me updated with accurate Eta.. Great service.. Gents we very pleasant on arrival 👍👍
22 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Our TV was delivered well within the…
Our TV was delivered well within the slotted time, we had a call to say they were 15mins away. Gareth & Mark were very friendly, polite & professional.
22 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your wonderful feedback
Thank you so much to Rob ad Mark who…
Thank you so much to Rob ad Mark who delivered our TV in a timely manner, keeping us fully informed by text and phone beforehand. Could not fault the service at all.
21 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
First Class service
The delivery team Karol & Paul were excellent, offered to install purchased items and willing to answer any technical questions.
Great Service.
21 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Excellent service
Delivery team Rob and Mark were bang in the middle of the delivery window, phone calls and text messages on the day were received to assure us our delivery was on schedule. On arrival both lads were friendly and very helpful. Many thanks.
21 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Excellent communication and care by the…
Excellent communication and care by the delivery team - thank you
21 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good service. Good product.
10 september 2026
Antwoord van Richer Sounds - Distribution
Thank you for your feedback and for taking the time to leave us a review.
We hope you enjoy your new purchase!
Many thanks,
The Customer Experience team
Great communication friendly and…
Great communication friendly and helpful delivery team
21 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Completely hassle-free delivery
Delivered when it was scheduled. Kept up to date with text messages and call prior to delivery. Karol and Rob delivery team were very polite, offering to bring in the TV and place where required. Very knowledgeable on product technology and set up. Thanks!
18 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thank you for your 5 star review!
Excellent service and delivered on time
Excellent service and delivered on time
11 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Delivery arrived bang on time great set…
Delivery arrived bang on time great set off lads no complaints
16 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
what I expected from Richer Sounds
Exactly what I expected from Richer Sounds. Pleasant, helpful and on time, thank you very much.
16 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Rob and Warwick were ever so courteous…
Rob and Warwick were ever so courteous and arrived on time having initially phoned beforehand 😃
16 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Logistics were very good and helpful.
Logistics were very good and helpful.
15 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Trav and Rob were really helpful
Trav and Rob were really helpful and considerate, they called ahead to let me know when they'd arrive, they carried the equipment through to the room I requested to be left in and they were very polite and helpful. Very good service thank you.
15 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Delivery service superb
Delivery service was prompt and arrived in the expected window with good communication from the delivery crew about when they were arriving.
15 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.