Richer Sounds - Edinburgh Reviews 

Called the Edinburgh location and spoke with JACK who was very helpful and professional. Asked about difference in LG TV I was thinking about and the OLED and then purchased a good OLED and am so pleased with the picture, etc...Highly recommend RICHER SOUNDS and they provide a 6 year warranty!!

Great experience! Super helpful, fast and efficient service. Thank you.

Ordering and paying by phone was very easy, delivery was made on the day expected. Everything excellent all round

Great service from Jamie and Bowie at the Edinburgh store. Had two auditioning sessions with no pressure to decide on anything and no attempt to veer me towards one product or another. Left with the cd player that suited my needs best. Excellent experience all ‘round.

everytime i go into richersounds they know what they are talking about yes they have also got expensive items as well but the look out for all people does not matter how big or small they are nice to talk to and i got all what i needed as well you are the only ones left now

Craig and John were both great, guided me towards a turntable and speakers and offered a decent discount for buying both. When the turntable didn't turn out to be what I was looking for they were super-accommodating in swapping it out for a different one that I now love.

Great company. Brilliant service.

Good communications. Helpful staff.

Absolute brilliant service from beginning to end. Thank you James who communicated brilliantly throughout.

I have had a wonderful experience with Richer Sounds Edinburgh and can’t thank them enough, in particular Jamie.

I called to order a TV and a soundbar as there was a good deal which was cheaper than their competitors. I spoke to Jamie and ordered.

I then changed my mind on what had been ordered and needed a lot of advice and guidance on what the alternatives were.

Everyone I spoke to was incredibly kind and patient and I felt very well supported in buying a product in a field that I know very little about.

Jamie held delivery back on my original order while he patiently helped me make a decision. We then got that order cancelled and got a new order underway which was delivered by the end of that week.

I am incredibly happy with my new purchase and would highly recommend the team here to help you through a new TV choice.

I’ll be going back to them soon to buy some wall mounts. Phenomenal service when I was being a bit of a pain of a customer.

Excellent service at Richer Sounds Edinburgh. The team was incredibly helpful and gave great, honest advice. The entire transaction was smooth, and the delivery service arrived right on schedule with everything in perfect condition. A 5-star experience all round—highly recommended!

Approached quickly and in a friendly manner by Bowie, I explained my requirement and he explained the best options within my price range, then explained the product to me without force and gave me time to choose which I did.i have used Richer Sounds before and each time I leave with a smile, great service.

Easy online click and collect service. Arrived in shop within specified time . I received a message from the shop to collect. Shop was busy but I was looked after . They also called a taxi to get me home .

Simply 10/10 on everything.

Bowie, a senior sales advisor in Edinburgh, spent some time with me discussing the OLED tv options available to me which I found very helpful. I ended up buying a 48'' LG with which I am pleased. The only problem I have had is that initially is was difficult to persuade the tv install apps but that problem seems to have disappeared now. I also bought a PED44S swivel table top stand which is good.

When we arrived at Edinburgh we were a bit unsure what we needed but Don who helped us explained things clearly and after listening to what we were looking for pointed us in the right direction and the purchase was made easy.

Staff were very knowledgeable helpful and efficient.
Allowing me to pick up the product at the store even when it was not open to the public.

This is not the first tv I have bought from them, and everyone has been at a good price, and excellant garentee.

Perfect in store experience