Richer Sounds - Edinburgh Reviews 

I was forwarded to the Edinburgh store from the central telesales number. I dealt with John the manager. He could not have been more helpful or professional. Product was then delivered on time. John helped me with a problem I thought I had with the purchase (I was the problem!,) Generally a very satisfactory experience. Thanks

Helpful,cheery, knowledgeable staff

Let me know quickly when my click and collect item was ready. Great service from James by going the extra mile in helping me out to my car with a rather large TV!

It was easy to place my order over the phone with the the branch. The product arrived very quickly and I was able to collect it at a time that suited me. I mentioned I was considering buying speakers in the nearish future and had a good chat with the staff member who served me but there was no hint of being pressured into making another purchase, only some very useful advice,

Staff were very helpful and engaging

Everything was great and fast delivery. Steady to set up deck and good sound for a reasonable cost.

My Denon M40DAB which i purchased back in November 2016 from the Edinburgh store gave up the ghost after 9 years so i decided to buy the DM41DAB to replace it.I called the Edinburgh store and spoke to Bowie who i managed to negotiate a deal with and complete the purchase.I arranged to have the unit delivered and it arrived the following day so all in all great service from Bowie and Richer Sounds.

Wow unbelievable
Delivery in under 24 hours

I had a great shopping experience last week. Very friendly staff plus they had exactly what I was looking for!
While on-line shopping can at times be useful. When shopping for things that matter like hi-fi or in this case looking for a smart speaker you can’t beat the human dimension of actually interacting with someone who understands the products. I’ve shopped at Richer Sounds for hi-fi gear since the 1980s and have never been disappointed and always had good service and got great deals on what I’ve bought.

I would have prefered a demonstartion of the product I bought in the shop before I left.

First class service from Richersounds Edinburgh, speedy delivery to store for my instore pickup, this year I have bought a pair of AMAZING Fyne Audio Speakers that make my livingroom sound like a concert room, plus I bought a dedicated SONOS ARC ULTRA soundbar and SONOS ACE HEADPHONES, just for my surroundsound movie experience.

Very pleased with my purchase of an evo 150. Would like to say a big thank you to Bowie. Very nice man and very helpful.👍

Excellent service at Edinburgh store, very knowledgeable and great prices. Thanks Tom and team

I have been buying ALL my Hi-fi stuff from Richer Edinburgh since 1990. Built to last, so not much repeat business.

I needed new quality speaker cables & £50 later I got them. New member of staff (no badge yet) but very helpful.

Excellent knowledge & service.

Great service and price. Thank you again.

Quick and easy process from start to finish, with good knowledge and advice from the store manager in Edinburgh, delivery service also in just a few days with good communication and pleasant and professional drivers

Byron in the Chamber Street shop helped me pick out a new turntable and speakers for my first property.

They arrived in good time and his help ensured that my new house feels like home. Spinning records has been the great joy of my first week. Thanks Byron, his help was fantastic to ensure I got the right set up and I couldn't be happier.

Fast delivery, product as described. Very competitive price.

Staff easy to deal with, very helpful with a later issue, ordering simple, delivery excellent, ordered on Tuesday delivered early Thursday, definitely would use again