Excellent service from the guys- Swapped out my days old Eversolo DMP A-8 for the T-10 transport which was the better solution for me. I received expert advice that helped make the right choice when d... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A very good experience from the initial phone call to collecting the equipment. Alan was very helpful throughout and waited after the shop closed to allow pick up, as advertised for VIP members. E... Toon meer
I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... Toon meer
Bedrijf heeft geantwoord
Great experience from all the staff I dealt with in the Glasgow branch. Truly first class service, I didn’t buy on the first day but took home some great advice before returning to purchase my items.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
57 Jamaica Street, G1 4NN, Glasgow, Verenigd Koninkrijk
- 0333 900 0038
4,9
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent experience as always.
I have been a customer of Richer Sounds for many years and wouldn't consider going elsewhere for hi-fi and TV gear. Staff are always knowledgeable and super -helpful without going overboard. Prices are the best around.
15 mei 2026
Antwoord van Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Excellent returns policy
I purchased a Sony television which turned out be be deffective. Richer Sounds accepted it back and replaced it with an alternative in a very easy and efficient manner. Thanks
13 mei 2026
Antwoord van Richer Sounds - Glasgow
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Superb.
Good professional advice, great prices, RAPID delivery and excellent communication. What more do you want? Ah, yes - a six-year guarantee too. Superb. Leaves their rivals way behind in every way.
14 mei 2026
Antwoord van Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent advice from the Glasgow store…
Excellent advice from the Glasgow store and prompt delivery - parcel left where requested and good photo to confirm location
12 mei 2026
Antwoord van Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Great service thank you
9 mei 2026
Antwoord van Richer Sounds - Glasgow
Thanks for your great feedback and for supporting local business.
The staff were excellent at richer…
The staff were excellent at richer sounds glasgow. I went into pick up edifier speakers for my audio technica AT-LP120XUSB in black to replace my old ones. I usually use amazon or ebay but I to wanted to give richer sounds a try and to be honest it was a much more enjoyable experience to ne in a shop speaking to people who knew what they where talking about . I end ended up buying a new stand for my turntable and cd playerwhich im really happy about. I spent about 15 minutes talking to one off the staff about horror movies you don't get that with amazon. I will definitely be using richer sounds from now on nothing beats the human touch.
9 mei 2026
Antwoord van Richer Sounds - Glasgow
Thank you for your 5 star review!
Antwoord van Richer Sounds - Glasgow
Thank you for your 5 star review!
Antwoord van Richer Sounds - Glasgow
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service
Great service, prices, and communication.
Delivery and installation was top notch.
15 april 2026
Antwoord van Richer Sounds - Glasgow
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great Argon Audio TT
Purchased a turntable as part of my birthday present. Staff were very informative and advised on what was available. Turntable is great and at last I am able to play my 30-40yo LPs.
7 mei 2026
Antwoord van Richer Sounds - Glasgow
Thank you for your wonderful feedback
Antwoord van Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Excellent service…
Dealing with Simon from the Glasgow branch over the phone was easy.
There was no pressure and thankfully no attempt to upsell.
The purchase of the tv was very straightforward and when I arrived to collect the tv the staff were excellent and put the tv in the car for me.
Excellent service.
5 mei 2026
Antwoord van Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
Antwoord van Richer Sounds - Glasgow
Thank you for your 5 star review!
Professional sales people in store not…
Professional sales people in store not pushing sales
Delivery subcontracted out TV was faulty on delivery
New TV was re delivered by sub contracted delivery team
The delivery team were awkward & didn’t want to use the new box from delivered TV to take faulty TV away
2 mei 2026
Antwoord van Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds Glasgow
Simon dealt with me when I was at your Glasgow store looking for a BT portable speaker and an ifi headphone amp.
I have bought many times from Richer Sounds. Simon who has always understood my needs and advised me accordingly.
I was happy with my purchases and as always the great service from Richer Sounds.
It's my number 1 place to go for hi fi and headphones.
2 mei 2026
Antwoord van Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Great value for money
Great value for money, very friendly and helpful staff.
Would definitely shop here again.
1 mei 2026
Antwoord van Richer Sounds - Glasgow
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Superb service .
Superb service .
Product arrived less than 24 hours from ordering .
Contact via email could not be faulted .
30 april 2026
Antwoord van Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Got caught up in traffic
Got caught up in traffic, shop would have been closed when I got there if gentleman hadn’t waited for me. Beat that. Bought my last TV there 15 years past, best price took me back again
29 april 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Glasgow
Thanks for your great feedback and for supporting local business.
Antwoord van Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Was looking for new phono leads
Was looking for new phono leads. I got exactly what I wanted at a great price. Excellent customer service as always.
18 april 2026
Antwoord van Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.