Richer Sounds - Guildford Reviews 

Knowledgeable, friendly and helpful staff

Richer Sounds in Guildford were incredibly Helpful - they had a fantastic discount on a Turntable - and delivery to store for click and collect was easy, no hassle and the staff were fantastic with the questions I had on pickup of the item! Will definitely be going there again for any audio or hifi setups

Being able to go to a shop, on a high street is invaluable in my opinion. We were able to ask the very well-informed staff what we were looking for. Franklin gave us a lot of information, and set the various audio units up to allow us to compare systems in the sound room. Altogether a very successful visit and we are very pleased with our purchase.

Great support and advice. No pressure. Good prices and after sales support. Wide range of products. A recommended retailer in this field. Not the first purchase.

As ever great advice and great service. I’ve used them for years and very happy

I was served straight away even so the shop was busy and bought exactly what I intended to buy. the assitant gave me solid advice which backed up my purchase

Excellent attitude to customer service and outstanding product knowledge!

Excellent range of products, helpful and knowledgeable staff, competitive prices.
Very happy with operation of new smart speaker and integration with existing Denon system.

Very knowledgeable staff who provide sound, considered technical advice and are extremely helpful and considerate. They are all a pleasure to deal with.

Staff very knowledgeable and helpful without being patronising. Helped us select a combination that suited us and, now we’ve got it, the sound is excellent!

Lovely little piece of kit. Sounds brilliant and the battery life is amazing.

Professional, patient and remarkably "unpushy" service when I visited RS at Guildford to buy a more modern (better picture quality) small (only 42"!) TV to replace the 40"Philips model that I'd bought 13 tears and 1 day previously also from RS at Guildford. Tayla (the store manager I believe) was fantastic.

I rated my experience as excellent for the following reasons;Informed sales personnel, good advice, the opportunity to listen to a variety of different speakers without pressure to buy, fare prices. The speakers I purchased sound excellent with my system and I’m very pleased with my purchase.

Have made a few (too many!) purchases from the guilford branch of richer sounds recently and every time they’ve excelled with their customer service, knowledge and general demeanour. Thank you once again richer sounds for being so good to deal with!

Great prices and service.
I called rather than visited as I knew what I wanted. I needed a particular delivery date and couldn't seem to get that through the website. No problem whatsoever, managed to order over the phone and all taken care of.

Due to an illness, I was not able to visit the store. I e-mailed Tayla, the store manager at the Guildford branch. We discussed options for a new HiFi online.
Tayla was absolutely brilliant, helpful and knowledgeable. She never pushed the most expensive and actually recommended a cheaper turntable with better quality.
Great service

Great responsiveness of the manager of Guildford. Suitable discount agreed for purchase of 2 top of the Sony range of tv's. The only downside was delivery was one day later than agreed and the drivers were pretty miserable.

Great range of amps and patient knowledgeable advice to make the right selection. Many thanks!

Great advice from Tayla at the Guildford branch over recent days about my choice of 4K TV and stand. I had intended to visit to make my purchase but things prevented me and I had to order by phone instead where Dan was equally courteous and helpful. My order is now on its way and I look forward to reviewing that in due course.