Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP dis... Toon meer
Bedrijf heeft geantwoord
Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... Toon meer
Bedrijf heeft geantwoord
Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
163 London Road, LE2 1EG, Leicester, Verenigd Koninkrijk
- 0333 900 0043
5,0
Uitstekend
2K reviews
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Good website and excellent guarantee
Good website and excellent guarantee. When I phoned the shop the guy I spoke to was very knowledgeable and helpful. Arrived 3 working days later and TV looks great.
6 februari 2026
Antwoord van Richer Sounds - Leicester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Confident shopping experience …
I visited your Leicester store with total confidence after all the on-line reviews and wasn't at all disappointed. The service I received was second to none from Jason senior advisor (I believe that was his name 'sorry')
I didn't feel pressured and was given great advice on TV products from a very knowledgeable advisor,
I ended up with a OLED TV..
Will definitely recommend R/Sounds to family and friends.
29 januari 2026
Antwoord van Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
Antwoord van Richer Sounds - Leicester
Thank you for your 5 star review!
Warranty claim-no problem
Warranty claim, seamless result, top service, never expected anything less, brilliant team as usual, top mention for Paul and Sebastian.
1 februari 2026
Antwoord van Richer Sounds - Leicester
Thank you for your wonderful feedback
Leicester branch sales advisor. The best.
Leicester branch. Really helpful and knowledgeable sales. Levi served us, giving us excellent advice about pairing a new amplifier with our b&speakers to update our system.
7 februari 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Quick and efficient service
Quick and efficient service. Answered all my questions etc. Sorted out next day delivery too. Cheers!
31 januari 2026
Antwoord van Richer Sounds - Leicester
Thanks for your great feedback and for supporting local business.
Great products
Great products, great service, great customer service, excellent all round
31 januari 2026
Antwoord van Richer Sounds - Leicester
Thank you for your 5 star review, it’s lovely to read your comments.
Antwoord van Richer Sounds - Leicester
Thanks for your feedback, great to read you were happy with our service.
LGQNED 42
Have bought my tvs before from Richer Sounds and have always been happy with my purchases from them Good price compared with equivalent LG at John Lewis. Plus free delivery
29 januari 2026
Antwoord van Richer Sounds - Leicester
Thank you for your 5 star review, it’s lovely to read your comments.
Richer Sounds Leicester
Richer Sounds in Leicester are really good the guys are proactive, I feel for the guys as they are waiting for the supplier to update them on my speaker stands and although they keep me updated, their communication is good, and responsive - the supplier is not, so I don't want to tar them with the same brush because they are very active and have resolved the other issues.
27 januari 2026
Antwoord van Richer Sounds - Leicester
Thanks for your feedback, great to read you were happy with our service.
Did it the old fashioned way.
Ordered an amplifier over the telephone, and the text message link for payment failed, due to a problem with the bank card security nonsense. The staff member at the shop decided to simply do it the old fashioned way, and took the number over the phone, which worked instantly, and my amplifier was delivered within two days.
27 maart 2025
Antwoord van Richer Sounds - Leicester
Thank you for your 5 star review!
Regular Richer sounds customer
I've been shopping at Richer sounds for over 20 years and their products and prices have always been really good. I recently purchased a Yamaha DAB amplifier and I'm very pleased with the sound and build quality.
26 januari 2026
Best Value & Customer Service there is
Great Value, Leicester Branch price matched offer found elsewhere & advise given to allow new TV to talk to analogue sound system was spot on. Aftersales was excellent no query was too small or difficult for them to answer. Very happy with purchase and would recommend Richer Sounds Leicester to anyone.
25 januari 2026
Fantastic service and highly recommended
Fantastic service, excellent knowledge and extremely helpful
Thanks to Tony (Leicester branch)
24 januari 2026
Was in the market for an LG TV
Was in the market for an LG TV. Contacted RS Telesales and they informed me that there was a TV that I wanted in their Leicester store. Contacted the store and reserved it. All straight forward , and collected the LG TV the very next day. Staff in RS Leicester were fantastic as always, efficient and professional and always courteous. All in all, have been using RS for over 25 years for great advice and superb kit. I for one will not go anywhere else. 10/10 for everything again as usual. Thank you guys.
22 januari 2026
Antwoord van Richer Sounds - Leicester
Thank you for your 5 star review!
Purchase of tv from Leicester store
Every one involved with my purchase were spot on including the guys in the store to the delivery guys
23 januari 2026
Antwoord van Richer Sounds - Leicester
Thank you for your wonderful feedback
Excellent all round service.
A fast, efficient service online backed up by friendly staff in the Leicester store when I collected my cd player.
21 januari 2026
Antwoord van Richer Sounds - Leicester
Thanks for your great feedback and for supporting local business.
After sale second to none
After sale second to none. Staff always very knowledgeable. Would Never sell you a bad deal.
20 januari 2026
Antwoord van Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
A great service and didn't feel…
A great service and didn't feel pressured only advised very well by the staff.
17 januari 2026
Antwoord van Richer Sounds - Leicester
Thanks for your great feedback and for supporting local business.
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