Richer Sounds - Maidstone Reviews 

Great to deal with. Excellent customer service.

I ordered my TV via online sales on 03/02/26 & it arrived on 05/02/26, that’s what I call quick usually we wait a lot longer for deliveries due to the fact that we live in the Highlands. I found the whole experience from my initial phone call to the telesales to the delivery top class. The operator I spoke to was very knowledgeable & helpful. I have bought a few items from Richer Sound over the years both at their Liverpool store & on line & can’t fault the service, I would definitely recommend this company & will not hesitate to use them again in the future.

I found them to be friendly, knowledgeable and totally accepting of my personal needs. I didn’t try to sell me something more expensive and they did tell me of things less expensive. I would definitely use them again.

The salesman in the shop was extremely helpful and very knowledgeable about the various types of TV and enable us to make the right choice of TV for us.

Staff in the Maidstone branch were very helpful to my Dad today & helped make sure he got exactly what he needed.

Thank you!

Purchased a Samsung TV from Maidstone branch.The person I delt with called Jay was so knowledgeable and helpful .I have used Richer Sounds before and will definitely buy again.Excellent service and the best prices

Very helpful and knowledgeable assistant, answered all questions and demonstrated arrange of TVs. The installer recommended was also first class.

I have been using Richer Sound in Maidstone for a couple of years now. The staff are always friendly and very knowledgeable, especially Ben the store manager. Products are dispatched quickly and at competitive prices.

Very helpful well informed member of staff, helped us make our decision about which tv to buy quickly and efficiently!

The staff were very helpful and explained everything I needed to know. I am very happy with my record player and am happily listening to my Elvis records again, not sure my husband is as happy though!!

Another purchase which arrived on time in good condition, excellent service and products would recommend and use again.

I have used this company before. As always excellent service. Thank you .

Good company to deal with, the Maidstone branch was very quick at answering the emails and informative, placed my order for a out of stock turntable and it turned up earlier than expected and it’s great 👍 shame I couldn’t call the local shop (Maidstone) and talk to them in person tho .

As usual very helpful and knowledgeable sales people,
Stephen was very helpful in me making my choice.

Excellent experience with the guys at Maidstone.
Very helpful and go the extra mile to help and ensure you get the right deal.
Would always strongly recommend them.

First class in every way
Helping me select products to meet my desires and then helping with the setup.

The entire team are outstanding.

Richer sounds is a very professional outfit, you only have to look at how long the staff have been with the compony. Excellent help will which Tv and turntable to buy. Very happy with the service and at a good price, i will be be using the shop again.
Thank you

I walked in not knowing anything about turntables and amplifiers and what speakers to buy for my first setup.the gentlemen suggested the argon Audio and built in amplifier in with the speakers .and the sound it producers is amazing .Excellent customer service from start to finish Definitely going back for Upgrade . Thank you

I wanted to compare the Audio C10 speaker against the Sonos systems. They had them all set up and I was able to clearly hear the difference in quality of the speakers. No rush and no pressure - and they matched the online sale price. Just a brilliant service all round