Richer Sounds - Oxford Reviews 

Richer Sounds has always featured a well chosen range of budget to affordable higher end equipment, and offers good friendly advice and demonstration facilities. It is always a pleasure to go along and have a good look round, and one always gets a welcome.

Simply The Best!
The guys at Oxford Richer Sounds seem to make it appear easy going above and beyond what other companies could ever begrudgingly do.
I have purchased many many times from these guys and am NEVER disappointed by their efforts to help and their natural friendly nature whilst doing so.
Recommend 100%

excellent service and very knowledgeable - friendly and obliging

Excellent service from Richer Sounds! Matt at the Oxford store was incredibly helpful and made the whole experience a pleasure. I’ve used Richer Sounds several times and have always been impressed with the service. I wouldn’t hesitate to recommend them to others.

Great staff (Matt): friendly, knowledgable, experienced, unbiased. Good selection of products; competitive prices (with VIP discount).

Pleasant and helpful attention. TV ordered, delivered and installed within twenty four hours.

Quality tv, great price, knowledgeable staff, recommend.

Bought a soundbar recently, great quality item and staff very helpful, Kaz in particular.. Thanks

Great staff good service quality hifi knowledgeable

Great advice from knowledgeable staff to help with the decision on which tv to purchase. Staff always very welcoming and friendly, a pleasurable shopping experience.

I purchased a TV from Richer Sounds just under a year previously, but was unhappy about its performance. RS agreed, no quibbles, to exchange it for a new one, so that I only had to pay the difference in price. The new one, unfortunately, developed a fault and, again RS arranged for a replacement to be couriered direct to my home, and the courier take the faulty one away. This happened within 3 days of informing them of the problem. I cannot fault the customer service. It was exceptional. Thanks especially to Matt at Richer Sounds.

Absolutely first class! Bought an expensive speaker sight unseen from them. They missed a damage to one corner when they were describing the condition to me. On pointing that out after delivery, the store manager Kaz did not bat an eyelid in getting it replaced with a brand new one with next day delivery. I have bought all of my AV kit from RS for the last two decades and the service is always above and beyond!

Oxford deserve five stars but the transfer process of my item from another branch to Oxford has lowered it to four! However, I am very happy with the product to date.

I go to the Oxford Richer Sounds for the experienced staff. Once again I was not disappointed. My original purchase wasn't quite right, so after an assessment in the store an alternative was found, ordered and delivered within 24 hours.

Helpful staff, who know their business.

Decent prices, friendly staff, great in store experience. Thank you!

Very helpful staff

I ordered by phone and it took only 3 days to get to the shop from the warehouse over a weekend. As usual Sterling service I collected that same day. I had a technical issue with the product but a chat with the guys from richer sounds pointed me in the right direction and I managed to get it up and working myself. Overall a great experience. Thanks again.

High quality products and exceptional customer service.

After 25 years it was time to upgrade my hifi speakers and I booked a listening room session with Kaz at the Oxford store. We auditioned four pairs of bookshelf speakers in just over an hour. The session was unhurried and utilised separates similar to those in my home setup. Nothing was too much trouble and my chosen speakers were delivered to the store for my collection the following day.