Richer Sounds - Oxford Reviews 

1.721
TrustScore 5 uit 5

5,0

1 West Way, Botley Road, OX2 0JB Botley Road, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Aside from having a relaxing and informed chat about all things hi fi, I was afforded a good deal on the turntable I was interested in. All very efficient and effective. Delivery was also a lot faster... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have bought quite a few things from Richer Sounds. My last purchase a LG TV which unfortunately developed a fault. They were very supportive in me getting a replacement, so once again top marks for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff were very curteous and accommodating. The purchase process was very simple and straight forward. It was the first time, I purchased from Richer Sounds (family members have always bought from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I always go to Kaz and the Oxford branch for TV/Sound as they are truly excellent, very helpful and a genuine decent bunch of people. They've looked after me, my family members and many friends ove... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Verenigd Koninkrijk

  • 0333 900 0052

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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3 sterren
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5,0

Alle reviews

(1.721)

23.773 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good chat, good deal

Aside from having a relaxing and informed chat about all things hi fi, I was afforded a good deal on the turntable I was interested in. All very efficient and effective. Delivery was also a lot faster than expected, so all in, a great experience. Thank you Richer Sounds

28 juni 2026
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Antwoord van Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

No pressure selling.

No pressure selling.
A pleasant change to receive knowledgable,constructive advice.
We were dealt with by Kaz 10/10

29 juni 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Great staff

All the staff at the Oxford branch were friendly, helpful and knowledgable.

29 juni 2026
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Antwoord van Richer Sounds - Oxford

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Replacement of faulty TV

I have bought quite a few things from Richer Sounds. My last purchase a LG TV which unfortunately developed a fault. They were very supportive in me getting a replacement, so once again top marks for price and customer support.

26 mei 2026
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Antwoord van Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Great

Knowledgeable, helpful and no upselling. They listened to me and made suggestions suitable for my budget and needs.

27 juni 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Oxford store is amazing

Oxford store is amazing. To be fair always has been.
The knowledge and support ive received is a rare thing and something that will ensure i come back in the future.

👍🏼

26 juni 2026
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Antwoord van Richer Sounds - Oxford

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Totally satisfied 👍 - thank you

Help and advice given by the gent that I spoke with - thank you. Price of item bought. Free delivery. Refundable insurance premium promise. Delivered the day after I ordered it. Nothing at all to moan about. Thanks to all concerned 👍

24 juni 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Denon M41 + Dali Oberon 1

My first Richer Sound experience was fantastic. Knowing exactly what I wanted, I could skip the store and order by phone. A helpful staff member provided all the information I needed. Three days later, I received a phone call saying the hifi was ready for collection. The collection was smooth and friendly. A knowledgeable staff member answered all my questions about hifi, especially since I’m a beginner and would love to spend a whole day there.

Regarding the Denon M41, it wasn’t bad but honestly, if I could choose again, I’d go for separate hifi panels like an amplifier, CD player and so on.

The speakers, Dali Oberon 1, were excellent. I’m very happy with them and wouldn’t change them.

I highly recommend this store in Oxford.

It was great meeting Damian or Paddy . You were served by Damian written in email but the guy in the store was Paddy.

Thanks a lot, I hope to visit again soon. But for the Marantz PM6007 to fully utilise the Dali Oberon 1, I’ll need to get a separate amplifier.

24 juni 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Simply the Best!

The staff were very curteous and accommodating. The purchase process was very simple and straight forward. It was the first time, I purchased from Richer Sounds (family members have always bought from RS) and I would be happy to purchase from them in all of my future electronic purchases. They have deals (including a guarantee) that can't be beaten. Highly Recommended!

8 juni 2026
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Antwoord van Richer Sounds - Oxford

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Fantastic Service from the Oxford Branch!

I always go to Kaz and the Oxford branch for TV/Sound as they are truly excellent, very helpful and a genuine decent bunch of people.

They've looked after me, my family members and many friends over the years - well priced and top notch advice.

19 juni 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Always use Richer Sounds

Always use Richer Sounds. Helpful advice. Good prices. Pleasant staff to deal with. Highly recommended.

18 juni 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Good knowledge

Good knowledge, recommendations and customer service.
We were offered a listening demo on the spot and all requirements were met

18 juni 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Sorted out special order for B&W home…

Sorted out special order for B&W home cinema speaker stands with delivery even faster than expected.

1 juni 2026
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Antwoord van Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Great staff and product

Great staff and product

12 juni 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Great traditional retail experience.

Called in late on a Tuesday and chatted with Damien who then the next day emailed me 3 alternative systems quotes based on good , better , best.
I decided that the better or best options were best suited to what I wanted and what I wanted to pay so made an appointment for the following week to come in for a demo.
This done I decided and the goods were ordered and I picked them up a couple of days later.
Various emails also answered very promptly.
Delighted with the system.
Damien was very personable , very efficient and good to chat with.
The whole experience was as good as I have experienced on any retail purchase if not better and felt in many ways traditional and old fashioned and all the better for this.
I had done my own research and the suggestions were closely matched.
Damien was happy to pre fit the banana plugs to the speaker cables for me which was also much appreciated.
To be honest for any future purchases or indeed upgrades I will go straight to RS.

12 juni 2026
Logo Richer Sounds - Oxford

Antwoord van Richer Sounds - Oxford

Thanks for your feedback, great to read you were happy with our service.

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