Richer Sounds - Plymouth Reviews 

2.279
TrustScore 5 uit 5

5,0

87-89 Exeter Street, PL4 0AH Plymouth, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'd just been to Curry's looking for a soundbar or bluetooth music speaker that had a mini-jack input... to work with an old TV which didn't have bluetooth, optical or anything other than 3.5mm jack.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 87-89 Exeter Street, PL4 0AH, Plymouth, Verenigd Koninkrijk

  • 0333 900 0047

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

5,0

Alle reviews

(2.279)

23.666 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Difference refunded

I bought a Hisense tv using Richer Sounds on line store and decided to collect it myself from my local store. Before collecting it a week later I noticed that it was now advertised at a cheaper price. I drew this to the assistants attention when collecting and was immediately refunded the difference. Good experience, well done.

3 maart 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Richer sounds Plyoled tvmouth were very good…

Richer sounds Plymouth were very good and very patient on my phone call when placing my order

22 januari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Knowledge

Knowledge, helpfulness.

28 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Happy to be repeat customers

We are repeat customers to our local Richer Sounds. Why? Because of the personal service with sound knowledge and advice. You can purchase confidently knowing you are getting the best price because the company will price match.
Hopefully it will not require me to return very soon but when I do I am confident that the level of care and service will still be there. Thank you

11 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

The go to place for audio and visual expertise

Richer Sounds is my go to experts for all audio and television needs and I'm never disappointed. My recent upgrade of audio equipment was chosen after a lot of help in store. Nothing is too difficult for them and I now have a superb sound system. Many thanks

27 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Top notch !

Really great service from Ben , very efficient and went over and above my expectations . Plus amazingly quick delivery . Very impressed !

27 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

A big Thankyou to Jay

A big Thankyou to Jay , who kindly helped an old lady , Sort out the paying by card on line . Got there in the end with help . He was very kind and patient .

26 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

The best experience 👌

I had the best experience,giving there time & experience the staff wur amazing 👏 recommend,the best music store,for sure,,regards joe

6 maart 2025
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Staff very helpful

Staff very helpful, good knowledge of products, ordered set of headphones which arrived earlier than expected.

24 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Excellent customer service….Always

Been going here for many many years. Always great customer service and helpful in every way. Will continue to shop here in years to come. Well done to the team at richer sounds

22 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Purchase of soundbar

Easy to park & visit the store. Helpful, knowledgable staff who helped me make the decision to purchase the soundbar. Always use Richer Sounds, can’t fault them

3 januari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Budget Headphones

Expert advice on budget headphones guidance given over from the sales assistant. He showed me the various options at the shop's disposal and was very helpful in finding me the right pair.

16 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

I was looking for a 75 & 40inch- after…

I was looking for a 75 & 40inch- after searching online and trying to bring myself up to speed. I called Richer Sounds, was well advised and wish I had called straight away rather than waste time on the internet.

Both TV and Sounbar packages are excellent

18 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Always 5 Stars

It doesn't matter what day you go in and who is behind the counter, you always get a fantastic response what ever your question is, ive been going to Richer Sounds for many years and never left without the right answers, and your not pestered to buy anything so you can go away to think fir yourself

16 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

The Richer Sounds staff made it very easy for me to buy a new Soundbar for my TV and music.

I noticed a soundbar clearance item in the Plymouth shop and asked for a demo. The sales support staff member quickly set it up and suggested I linked my mobile to play sounds of my choice. This was followed by a TV link so I could experience the various sound and vision options.

The staff answered all my queries and made the purchase decision very easy. As a clearance item I was pleased with the price and the VIP discount (I am a previous customer) and walked out in good spirits. Thank you Richer Sounds!

12 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

I visited the shop with 4 Hi.Fi Amp's…Amp Update...

I visited the shop with 4 Hi.Fi Amp's in mind to Look at. After Speaking to Jay about the Speakers I have (E70's) he gave me up to date Advice on an Amp that would Suit my Needs and came away with a Mission 778X Which Sounds "Brilliant". Had a Pleasant and Enjoyable Experiance, Thanks Guys...

10 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thank you for your 5 star review!

Beoordeeld met 4 van de 5 sterren

Delivery

Delivery was rushed and I was only informed of damage to packaging by a phone call from the delivery company after the delivery was completed. I was told that if there was any problems to contact Richer Sounds, not the delivery company. My problem was with the delivery company - not with Richer Sounds who were very helpful both online and in store.

12 februari 2026
Logo Richer Sounds - Plymouth

Antwoord van Richer Sounds - Plymouth

Thanks for your feedback Mr Hose, although sincere apologies that the packaging of your purchase was damaged and that you felt more care was needed with the delivery process.

I will of course feed this back to the courier we used here, so that they learn from what happened and improve in the future, if there are any issues with the product whatsoever do get in touch and we will of course resolved them for you..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer