Richer Sounds - Prestwich Reviews 

2.198
•
TrustScore 5 uit 5

4,9

415-419 Bury New Road, M25 1AA Prestwich, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ive had my sub repaired under warranty at the Prestwich store, richer sounds. I had the pleasure of dealing with the manager Sam. Excellent 5 star customer service from initial contact to the authori... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited the Prestwich branch due to a fault with my subwoofer. I was mere weeks away from the extended warranty expiring and my poor sub was just clicking and making all sorts of noises. When... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I like dealing with Richer Sounds because they've got staff that actually understand the products they are selling and know what they are talking about - This is now rare in the high street.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I explained via a phone call that due to mobility issues that I was unable to go to the shop to audition some new speakers. I had narrowed down my selection and asked Noah for his opinion on my first... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 415-419 Bury New Road, M25 1AA, Prestwich, Verenigd Koninkrijk

  • 0333 900 0042

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.198)

24.746 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Pleasant instore experience, thanks Noah

I bought a soundbar with rear speakers whilst instore and it was a really pleasant experience. Noah was a very relaxed and helpful guy and after a brief chat helped me find the right product. It's now installed and sounds incredible.

2 maart 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Dave P

The staff in the shop 100% helpful, and couldn't do enough.

28 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Upping original the three stars to five after further contact with my local store.

I wrote an original review giving three stars, I am amending that as since I have a number of phone conversations with representatives of RS and they have been absolutely fantastic in resolving the the problems. Thank you to them all for getting things sorted. It's very much appreciated.

6 maart 2026
Review zonder uitnodiging
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Excellent service every time

Excellent service every time. Staff are knowledgeable, friendly and professional without being pushy. Excellent range of products and super quick assured delivery with plenty of communication.

26 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Excellent service👍👍👍👍

Tom was excellent knowledgeable and engaged with my needs and requirements. We then came up with the perfect solution for my needs. After much tweaking I’ve got my system set so it produces beautiful music and impactful movies. IM ONE EXTREMELY HAPPY CUSTOMER 😁 I would recommend Tom and Richersounds every day of the week.

26 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Contacted store by phone spoke to Noah…

Contacted store by phone spoke to Noah who gave us the information required so that we could digest the information and decide on whether or not to purchase a tv. Went to the shop the next day spoke to assistant manger who explained in depth the specifications of a Samsung smart tv 43", Returned the next day obtained a price match with John Lewis and also joined the VIP club which gave us further discount. Cant fault the service,and the stock available. Will use again

23 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Excellent service and advice

Excellent service and advice from the Prestwich branch. I was waiting for the arrival of the latest Technics SL1210-Mk7, I didn’t pre-order but called in on spec the day they were due in. Whilst I wasn’t expecting to see one at the shop on the Saturday they ordered me one from the main depot and it arrived Monday.

21 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Nice down to earth guys who served us

Nice down to earth guys who served us, nothing was to much to ask & our purchases were prompt...

21 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Sorry,l don’t do reviews

Sorry,l don’t do reviews

21 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

As good as ever

As good as ever! Richer are the only company I can recommend without any hesitation whatsoever. The entire family have been customers for years and they’ve never once let us down.

20 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Fantastic help at Prestwich Store

I recently visited the Prestwich store and was helped by a guy called Ellis. He was incredibly helpful and immediately put me at ease after a stressful move had meant either I had a problem with my turntable or amp. Ellis helped me diagnose the problem was the amp and was trying his upmost to help me without me needing to spend anything. In the end it was best to get the amp replaced and Ellis stuck within my budget and got me a great deal on a new amp and am really happy with it. His colleague Dom was also really friendly and cheerful and helped Ellis with finding the right product for me, at no point did i ever feel pressured. I've always purchased from Richer Sounds and this experience proved to me why I always do. I'll be back soon for a CD player and maybe a cassette player

23 februari 2026
Review zonder uitnodiging
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Two assistants in Richer Sounds…

Two assistants in Richer Sounds Prestwich didn't get names dealt with the younger of the two, nice to go into a store and speak with someone who knows their job. Pleasure to deal with. (The older one seemed a bit grumpy.

16 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Buy from Richer sounds for a richer experience

The people at Richer Sounds are helpful, and highly knowledgeable about audio-vision tech.
They have a very fair returns policy unlike other retailers, and the VIP Club is great with money off.
They even give you a brolly to keep if it's raining. Unfortunatley, it wasn't raining when I visited.

12 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

I like to say that richer sounds are…

I like to say that richer sounds are brilliant . I was looking for a turntable in the clearance stock and two turntables stood out at me with my budget and I didn’t know which one to go for but the problem was one was near Manchester and the other was I Chester and I live in between them both . So I rang both shops up and asked questions about both turntables and Chester told me if it was his money then go for for the pro-ject turntable. And he was was right . Thank you to richer sounds.

12 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Excellent service and knowledge

Was after a system and called in. Noha was very good got me sorted with plenty of advice. Will definitely use again and recommend them. Thanks again guys excellent service.

18 februari 2026
Review zonder uitnodiging
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Went looking for a sound bar and woofer…

Went looking for a sound bar and woofer the guy who served me gave me good advice he was’nt pushy new everything about the product I ended up by buying from them, Told me I would receive it in 3 days received it next day, great service would certainly shop there again.

12 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Richer Sounds is my 1st choice.

Richer Sounds is my 1st choice when looking for entertainment equipment. Staff are very knowledgeable and take the time to listen to your requirements, advise on which equipment is suitable but only after spending time on finding what equipment is available in Stock.
Specialist delivery company assures you it will be handled with care and delivered in a timely manner well within the delivery window.

11 februari 2026
Logo Richer Sounds - Prestwich

Antwoord van Richer Sounds - Prestwich

Thank you for your 5 star review!

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