Richer Sounds - Sheffield Reviews 

1.967
TrustScore 5 uit 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchased a pair of Fyne audio shelf speakers just a few days ago. When I rang the store Ollie answered the phone and gave me all the information about the speakers that I needed to know. There is n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from Conor at the Sheffield store, no pressure sales or up selling just easy to understand advice on TVs. Very happy with our new TV, which was had free delivery a few days after purcha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole experience was great. The staff in the store are knowledgeable, offered good advice and knew of any offers available. The delivery guys were fantastic. Again offered expert advice on sett... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had been considering a fully automatic turntable to replace my 30-year old Pro-ject6 as I now have a bad nervous condition and can't use the cue-arm. Spoke to Connor at Sheffield and he suggested th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 130 Whitham Road, S10 2SR, Sheffield, Verenigd Koninkrijk

  • 0333 900 0034

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(1.967)

25.118 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

RS where easy to deal with

RS where easy to deal with , I placed an order in store for a sony bravia 7ii 50 inch I got a great deal and it was delivered exactly on time very happy.

23 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

I purchased a pair of Fyne audio shelf…

I purchased a pair of Fyne audio shelf speakers just a few days ago. When I rang the store Ollie answered the phone and gave me all the information about the speakers that I needed to know. There is nothing they don't know at Richer sounds Sheffield. Needless to say I am very satisfied with my purchase. I have been a customer for quite some time and will continue being one.

20 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Best service possible.

The way the staff (Geoff) went out of their way to solve problems and then solve them. Nothing was too much trouble. We are lucky to have the store in Sheffield and close to where I live. Well done and keep it up.

18 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Great service

Great service from Conor at the Sheffield store, no pressure sales or up selling just easy to understand advice on TVs. Very happy with our new TV, which was had free delivery a few days after purchase.

17 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Positive experience at Sheffield branch

Conor at the Sheffield branch was friendly, engaging and helpful! He gave me a balanced opinion, and I came away with a nice pair of headphones. A very positive experience.

22 augustus 2026
Review zonder uitnodiging
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

As usual for Richersounds

As usual for Richersounds, great price and support around my many questions.

They are my go-to for things like TV's, HiFi and so on.

Lovely staff, willing to help.

14 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Soundbar advice

Really pleased with my experience at Richer Sounds Sheffield. We were looking for potentially a new soundbar plus surround round advice and received excellent advice and service from Alex, who was friendly, knowledgeable and really helpful throughout

22 augustus 2026
Review zonder uitnodiging
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Brilliant service from Richer Sounds

The whole experience was great. The staff in the store are knowledgeable, offered good advice and knew of any offers available. The delivery guys were fantastic. Again offered expert advice on setting up the equipment. Everyone was polite and friendly too.

15 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

I needed help and got it.

I had been considering a fully automatic turntable to replace my 30-year old Pro-ject6 as I now have a bad nervous condition and can't use the cue-arm. Spoke to Connor at Sheffield and he suggested the Dual CS529. I had a look and to be fare thought it was expensive, but, Connor said he could help me out a bit and did me a good deal. I thought about it for a couple of days and then rang him and ordered said turntable. It arrived two days later, which was pretty good. The turntable is amazing and I really have to thank Connor for the excellent advice.

15 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Great customer service always!

Great customer service always, helping to decide the best product to meet my needs. Fast ordering and delivery too. Couldn't fault it!

15 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

First TVs was faulty Richer sounds…

First TVs was faulty Richer sounds replaced it and advised another model. Very happy with my new TVs.

17 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

David was very helpful and informed

David was very helpful and informed, as I have come to always expect in Sheffield.

13 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Excellent service!

This was my first time buying from Richer Sounds and it definitely won’t be my last! The website is great with loads of different choices for TV’s etc. which include, for the most part, fantastic warranties for peace of mind. The delivery was my day of choice (Saturday) and it turned up with the box in perfect condition. The delivery guys made sure the box wasn’t damaged and that I was happy with the way it had been sent. I got a call straight after asking if everything was to my satisfaction. Absolutely the best place I’ve bought a TV from. 10/10

13 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

I used the Sheffield branch and I was…

I used the Sheffield branch and I was delighted with the service. I called three times to make sure I was up to speed with what was best and all the team were great taking time to answer all my questions. Excellent advice on the turntable and speakers for my daughters birthday gift. The speakers were in stock and the turntable had to come from another branch, both delivered without any issues. I cannot fault the customer service and speed of delivery.
Thank you again.

9 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review!

Beoordeeld met 3 van de 5 sterren

Payment transfer did not work on the…

Payment transfer did not work on the Monday - I had to do it twice.Phoned on delivery day (Thursday ) to be told payment had not gone through.Did it over the phone , which worked and received order on Monday afternoon

10 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your review, although I was very sorry to hear that you had difficulty with our payment process.

Please bear with me while I investigate, after which either myself or a senior member of my team will contact you to resolve the matter.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

Beoordeeld met 5 van de 5 sterren

Found the same product on Amazon for a…

Found the same product on Amazon for a better price but Richer Sounds matched it and beat it by £5. It was all done very quickly and the radio arrived the next morning. Really happy with the service and the product. Thanks!

4 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer