Richer Sounds - Sheffield Reviews 

1.936
TrustScore 5 uit 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I called the Telesales number and was in a queue, which initially was annoying, but got transferred to a shop after a short while. When I explained what I was after the shop assistant proved very help... Toon meer

Beoordeeld met 5 van de 5 sterren

Took our son to introduce him to the beginners world of a decent amp and turntable for his 21st birthday. Alex was extremely knowledgeable and helpful. He set a couple of systems up in the experience... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Richer Sounds provides an easy service to pick the perfect TV. Everything was straightforward from ordering to delivery. They matched and beat other competitors' offers. Richer Sounds is definitely th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always trust Richer sounds for best service, and honest advice from the team at the Sheffield store. The TV I bought was price matched so saved me a few quid and the 6yr gurantee was a bonus... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 130 Whitham Road, S10 2SR, Sheffield, Verenigd Koninkrijk

  • 0333 900 0034

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.936)

23.849 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Quick and easy pickup in store

Purchased online, picked up in store. Richer Sounds made it quick and easy.

22 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Good service.

Ready for collection from the local store the day after I placed the order. No problems.

18 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Great experience which is no surprise to me.…

Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a temporary problem with my payment card. Have bought many products from this shop over the years and will continue to do so.

17 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Returning Customer

Having been a customer in the past, I had no hesitation in using Richer Sounds once again with my latest purchase ( a pair of Sonos era 100’s). Keen pricing, excellent website and delivery was super fast!

18 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Excellent, faultless experience

I arrived at the store 10 minutes before opening, but they let me in regardless and I purchased my turntable which I am extremely pleased with. A free 6 year warranty and they're allowing me to use the half price cartridge upgrade deal at a later date! Fabulous. Will be back very soon.

18 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

ME AND OUR DAUGHTER HAVE BOUGHT…

ME AND OUR DAUGHTER HAVE BOUGHT TELEVISIONS FROM RICHER SOUNDS, FOR THE LAST
16 YEARS. ALL LG TVS. THE STAFF HAVE ALWAYS BEEN VERY HELPFUL.

13 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Helpful information

Helpful information. Knoweledgeable staff. Delivery as described happened. Only problem with the delivery was the two young men' s language skills were not the best .voice unclear and spoken rapidly - hard to comprehend

12 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

I had looked online confident in what I…

I had looked online confident in what I wanted but needed to speak to a salesman. I found him to be very knowledgeable and realy looked after me.

12 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Terrific service

Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.

10 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

USED YOU FOR YEARS

USED YOU FOR YEARS, PLENTY OF KNOW HOW AND VERY HELPFUL, I WOULD RECOMMEND TO ANYONE

10 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, delivery to meet my needs,
Arrived in totally pristine condition, like I had collected the item myself Delivery by BJ's excellent service again.
Thank you so much to Richer Sounds 110% & Delivery BJ's 110% "Exceptional Service"

11 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Only place you can order headphones in…

Only place you can order headphones in and actually listen to them properly. Top service.

10 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Staff couldn’t have been more helpful

Staff couldn’t have been more helpful. The last of the units I was interested in was in Stockport, they ordered it for me, it was ready to collect 2 days later

9 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Well Ive got to hand it to them

Well Ive got to hand it to them, they answer the phone every time I call, in this day and age that is remarkable, I purchased a screen and projector that was not cheap, well for me anyway, and Connor was very patient while I made my mind up, he also showed great interest in my needs and preferences, I must admit when you get in to the world of projection lens shifting, aspect ratios, throw distences, etc, then this is where Richer sounds staff are there to help, Connor could not have been any more invested in my purchase and his expertise was second to none, Ive recieved my screen last week which arrived the next day of me ordering, and Im awaiting the projector arriving soon. Well done Richer sounds I feel you have really taken care of me.

9 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff, new what they were talking about,no pressure to buy.

5 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Beoordeeld met 4 van de 5 sterren

In store

In store - the guys are great (RS Sheffield). The delivery company were fairly poor.

6 juni 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for taking the time to leave your review. Whilst it’s great to hear the Sheffield team looked after you so well, I’m sorry the delivery didn't match that. I’ll of course be raising this with our courier to understand what went wrong.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

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