I’ve purchased at least three high-end items from Rich Sounds and never have once been pressured into making a decision that day. Always give them plenty of advice and on many occasions, Ethan had the... Toon meer
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Lees wat reviewers zeggen
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Toon meer
Bedrijf heeft geantwoord
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Toon meer
Bedrijf heeft geantwoord
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
77 London Road, SO15 2AA, Southampton, Verenigd Koninkrijk
- 0333 900 0036
4,9
Uitstekend
3K reviews
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Antwoord van Richer Sounds - Southampton
Thank you for your 5 star review!
First class service
Having bought various items from Richer Sounds over the years their local branch is my first port of call when I need something. Their standard of service is first class and it's provided by pleasant and knowledgeable people.
29 april 2026
Antwoord van Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
Friendly
First time I have visited Richer Sounds, needed a new Amp. Very welcoming atmosphere in there. Staff very friendly and knowledgeable. Will definitely go back
4 mei 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Southampton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Friendly and attentive (Tom and James)
Friendly and attentive (Tom and James). Just wanted to put together a system for a summer house. They helped me match Amp and Speakers, CD player and speaker stands for what is a smallish area. Whilst budget equipment it sounfs great and just right for the space
26 april 2026
Antwoord van Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
Superb service as always.
22 april 2026
Antwoord van Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
Awesome experience
Awesome experience, Marco sorted me out with a new surround sound system that was also great for music and looked excellent. Very happy with the whole experience ordering in store and it arrived the day after I moved in to new house as requested. Total confidence in Marco and richer sounds, I gave him a call when I’d moved in with dimensions for an extra speaker and quickly got a call back with excellent product at a great price, it arrived next morning. Can’t fault them in the Southampton store.
17 april 2026
Antwoord van Richer Sounds - Southampton
Thank you for your 5 star review!
I spoke with your representative in…
I spoke with your representative in Southampton who gave me good advice and I purchased based upon his recommendation
23 april 2026
Antwoord van Richer Sounds - Southampton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Antwoord van Richer Sounds - Southampton
Thank you for your 5 star review, it’s lovely to read your comments.
Friendly staff with excellent knowledge…
Friendly staff with excellent knowledge of products in Southampton shop. No pressure to choose a particular item, but showed comparisons well.
Next day delivery of one item and the second was also delivered within days and we were kept informed about this delivery. I would certainly visit Richer Sounds again for equipment I need.
21 april 2026
Antwoord van Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
Product knowledge was excellent....good…
Product knowledge was excellent....good advice !
21 april 2026
Antwoord van Richer Sounds - Southampton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Antwoord van Richer Sounds - Southampton
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent experience- good store and…
Excellent experience- good store and great staff thank you
17 april 2026
Antwoord van Richer Sounds - Southampton
Thank you for your 5 star review, it’s lovely to read your comments.
As always fantastic experience all…
As always fantastic experience all round. Best price and best service.
31 maart 2026
Antwoord van Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
Have various items in last few years…
Have bought various items in last few years and always great service.
Just bought a denon cd player and had help from james over phone to set up to amp.
14 april 2026
Antwoord van Richer Sounds - Southampton
Thank you for your 5 star review, it’s lovely to read your comments.
Staff were very helpful particularly…
Staff were very helpful particularly Ben who was my main point of contact when purchasing some new Dali speakers.
11 april 2026
Antwoord van Richer Sounds - Southampton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
R S is always my one stop shop for my…
R S is always my one stop shop for my tv and Hi-fi purchases and always will be. Their prices and warranty deals just can’t be matched by anyone else and the customer service is second to none. Such a pleasure to deal with a top company as Richer Sounds. Many thanks.
Steve M, Southampton
11 april 2026
Antwoord van Richer Sounds - Southampton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good knowledge of the product
Felt welcome and not jumped on
Good knowledge of the product
9 april 2026
Antwoord van Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
Outstanding service and advice from…
Outstanding service and advice from Tom, purchase and delivery couldn’t have been smoother - thank you
8 april 2026
Antwoord van Richer Sounds - Southampton
Thank you for your wonderful feedback
I was given two gift vouchers for a…
I was given two gift vouchers for a birthday present. I wasn't able to use them online but phoned up my local store(Southampton) and they (Ben if I remember correctly)sorted if for me straight away on the phone. I have used Richer Sounds many times over the years and their customer service is second to none. I would have no hesitation in recommending them to anyone who cares to listen.
8 april 2026
Antwoord van Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
Such an easy process
Such an easy process! Order online or over the phone and get next day delivery to the store or to your home.
All involved are helpful, knowlegeable and so polite.
Exceptional customer service, always at Richer Sounds.
31 maart 2026
Antwoord van Richer Sounds - Southampton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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