Richer Sounds - Stockport Reviews 

Expert and comprehensive in-store guidance from Nate to make best purchase decision (LG Oled TV).
Complimented by on-time next day delivery and excellent installation service from Paul who went the extra mile to ensure the TV was fully functional and provided guidance on best use of control features.

Great Service and knowledge of product bought went above and beyond. Excellent customer service

Customer service great with knowledgeable & friendly staff taking time to explain the product. However, let down by the delivery company (DPD) for delivery no show on several occasions & lack of communication.

Richer sounds was recommended, and we are glad it was. The staff are very knowledgeable and helpful, and helped my husband buy what he needed; he can now listen to all his old, and new vinyls and they sound great.

The Salesman was more than a help, he took time to explain things to me in a clear and concise manner
He was, in my opinion, a great advert for your store

From first phone call to advice and details where to pick up, flawless service.

Just the usual good service and affordable products. Been shopping at Richer Sounds for over 30 years, never been disappointed!! Brill, Great, Fab 👌

If you are looking for expert guidance on tv or audio then look no further , the staff at Richer Sounds are the best , very happy with there advise and now watching an Excellent LG G5 tv and listening to the tv through the LG Soundbar , can’t fault

Excellent initial survey

Just straight up honest advice! John took time for my wife and I to experience each piece of equipment allowing us to form our own opinion then pointing out the details we may have missed. Great experience and not pushy at all! Very highly recommended, thank you 👍

Patrick at the stockport branch was excellent....had good knowledge and ws really helpful with my choice and I Couldn't be happier with the purchase ....excellent

Without doubt, Richer Sounds must be your first point of call if you are looking for TV or audio equipment. We went to Stockport branch in our search for a new TV since 2012. A lot has changed in the technology since then and spending time in the shop with Adrian and Matthew was informative, very courteous too, and so helpful, despite the number of questions we asked. I don't think I've experienced better customer service for such a long time. And on top of that the price and aftersales services are so competitive.

I wanted to purchase a new AV amp and a set of speakers. Though I had done considerable research I wanted to discuss options with Richer Sounds.

I have been a customer for over 20 years and value their experience, expertise, up to date product knowledge and honesty.

They were so helpful in assisting with my selection and came up with very reasonable cost.

My equipment was delivered as promised and I could not be happier with the whole process. I was contacted to ensure everything was as it should be and given advice on a setup query I had.

Nothing is too much trouble for these guys

Love Richer Sounds. Shopped here repeatedly for decades. Great advice and great products

Great communication from the start, turntable well packaged and in pristine condition. Staff all helpful on collection, and a great price.

Collected an item of Hifi equipment ordered online, using a membership discount code which gave me almost 10% off, to be picked up in store.

No pressure from them to upsell, confirmed I’d ordered the correct item and I had taken out the extended warranty.

Whilst there I got a refund from a previous extended warranty which was unused from a purchase 6 years ago! This was professionally dealt with even though the original purchase was via PayPal which complicated things slightly, resulting in me receiving some accessories just above the value of the refund value. Proving RS honour their warranty promises without question.

Great company to deal with, I’ve been using them since the late ‘80’s & will continue to do so whenever I need any AV equipment!

I've purchased from them quite a few times now and can honestly say great service, staff are friendly and knowledgeable on their products, would 100% recommend

Very helpful and gave good knowledge

Shoutout to Nate at the Stockport branch for his attention and advice helping my father choose a new CD model. He was super friendly, knowledgeable and accommodating. The branch had already arranged for the model to be shipped to the store for a demo - all round great service.

Good knowledge and not rushed into a decision, genuine advice rather than being sold to which made me buy