Richer Sounds - Websales Reviews 

22.171
•
TrustScore 5 uit 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

•

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Beoordeeld met 5 van de 5 sterren

The website is so easy to navigate, finding what I wanted was simple and once found, the product information was excellent. Honest reviews from buyers gave me confidence to buy. Price was amazing and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy website. Fast delivery. Brilliant item. Have purchased items from Richer Sounds in the passed (from shops), but ordered this Multi region Blu-ray player on the internet (as no convenient stores... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 3 - 4 Hankey Place, SE1 4BB, London, Verenigd Koninkrijk

  • 0333 900 0065

4,9

Uitstekend

TrustScore 5 uit 5

22K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(22.171)

24.593 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Its Richer Sounds!

Its Richer Sounds!
Top service as always, and cheaper than merkin owned rainforest named companies.

4 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Headphones delivered 3 days earlier…

Headphones delivered 3 days earlier than expected

2 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. product delivered very quickly. Will always use RS for Hi-Fi needs

30 september 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Always great on price and speedy on…

Always great on price and speedy on delivery. It’s the bench mark of any inline transaction.

2 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Fast service. Easy ordering.

Fast service. Ordered on a Friday for next day Monday delivery and pleasantly surprised to receive it Saturday afternoon.

2 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Outstanding!

Outstanding purchase from Richer Sounds! The website is easy to navigate, the products are clearly described and images are fantastic. Joining the VIP Club was easy and free, and saved me £100 off my TV purchase price; including the £10 first purchase voucher, it amounted to £110 in total, a phenomenal deal! Communication from Richer Sounds after purchase was immediate and comprehensive, including invoice and a link to delivery options. Delivery was on the day chosen, and a time slot of 3 hours was given, although traffic issues outside of their control meant my TV delivery was a little late! The delivery person was polite and friendly. I unequivocally recommend this product and seller! Absolutely outstanding!

2 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

First class service as always.Delivery…

First class service as always.Delivery was a lot quicker than expected. Have used Richer for over thirty years having seen their adverts in Viz.Never had any problems ever.I have no hesitation in recommending them,for their outstanding,performance in every field.

30 september 2026
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Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

1st Class

We've had a number of items over the years, and always 1st class service and helpful staff.

2 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Excellent deal and quick delivery

Excellent deal and quick delivery.

Highly recommended! Will be using again.

28 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Great allround experience

Purchasing was so easy and great value
Impressed with the discount I got along with the free sound bar which is great.
Communication fantastic from start to finish. Would definitely buy from them again

2 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Great service by Richer Sounds for…

Great service by Richer Sounds for online order of wi-fi speaker. Delivered early next day after ordering! Have bought from them on a number of occasions before, and will continue to do so.

2 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

A class company.

I'd heard so many positive things about Richer Sounds, and having now experienced their service firsthand, I can certainly understand why they have such an excellent reputation.

From start to finish, the experience was exemplary. Delivery was exceptionally fast and efficient, and the customer service was truly second to none.

Unfortunately, I ultimately decided to return my purchase as it didn't quite meet my expectations. This was, however, through absolutely no fault of Richer Sounds. They handled the entire returns process flawlessly, with the utmost professionalism and not the slightest inconvenience or fuss.

It's rare to encounter a company that delivers such outstanding service, particularly when things don't go entirely to plan.

Wholeheartedly recommended. I'll definitely be shopping with Richer Sounds again in the future!

24 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Number 1 `go to` for us!

Faultless, simple ordering process; delivered within 24 hours with delivery progress reports. Richer Sounds the `go to` once again!

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Great TV at a good price

Great TV at a good price. Free delivery came within 2 working days too so can't fault that, was given a 3 hour slot for delivery a day in advance which was very helpful. Would highly recommend Richer Sounds.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Delivery was via DPD so that is a bonus…

Delivery was via DPD so that is a bonus for me. They give you an estimated delivery slot and give regular updates. As it happens my delivery was split over 2 separate vans which caused me some confusion in that after the initial delivery I though I had missing items. I phoned Richer sounds online support, wasn't kept waiting for ages and actually spoke to a real person who was super helpful. he even emailed afterwards to ensure all my items had arrived. Overall really happy with the delivery service and the customer service from Richer sounds.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. wharfdale diamond speakers are Excellent using then with a old Technic Sua 700 amplifier and a Dual turntable vinyl sounds Excellent

30 september 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review!

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