Richer Sounds - Websales Reviews 

22.171
•
TrustScore 5 uit 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

•

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Beoordeeld met 5 van de 5 sterren

The website is so easy to navigate, finding what I wanted was simple and once found, the product information was excellent. Honest reviews from buyers gave me confidence to buy. Price was amazing and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Richer Sounds prices were the best I could find for the speaker cables I wanted. My order arrived within 36 hours of completing the order, which was brilliant. Their communication was first class fro... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy website. Fast delivery. Brilliant item. Have purchased items from Richer Sounds in the passed (from shops), but ordered this Multi region Blu-ray player on the internet (as no convenient stores... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 3 - 4 Hankey Place, SE1 4BB, London, Verenigd Koninkrijk

  • 0333 900 0065

4,9

Uitstekend

TrustScore 5 uit 5

22K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(22.171)

24.662 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Number 1 `go to` for us!

Faultless, simple ordering process; delivered within 24 hours with delivery progress reports. Richer Sounds the `go to` once again!

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Great TV at a good price

Great TV at a good price. Free delivery came within 2 working days too so can't fault that, was given a 3 hour slot for delivery a day in advance which was very helpful. Would highly recommend Richer Sounds.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Delivery was via DPD so that is a bonus…

Delivery was via DPD so that is a bonus for me. They give you an estimated delivery slot and give regular updates. As it happens my delivery was split over 2 separate vans which caused me some confusion in that after the initial delivery I though I had missing items. I phoned Richer sounds online support, wasn't kept waiting for ages and actually spoke to a real person who was super helpful. he even emailed afterwards to ensure all my items had arrived. Overall really happy with the delivery service and the customer service from Richer sounds.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. wharfdale diamond speakers are Excellent using then with a old Technic Sua 700 amplifier and a Dual turntable vinyl sounds Excellent

30 september 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

The speakers are great for my needs

The speakers are great for my needs. Easy to connect to my amplifier. Prompt delivery as well.

30 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Ordered online

Ordered online, arrived quickly and and in perfect working condition

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Was recommend to use this company

Was recommend to use this company. Cant fault it in any way. I have bought 2 tvs in the last 6 months and they have came pretty quick. I like the fact that the tvs have 6yrs warranty with them.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Great service as always from richer…

Great service as always from richer sounds. Lightening fast delivery, good communication and great warranty . I wouldn’t go elsewhere

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Quality products, first class customer service

It's always a pleasure dealing with Richer Sounds for quality audio and visual products at highly competitive prices and first class customer service not forgetting the six year warranty for no extra cost - what other retailer offers such a valuable add on? Richer Sounds forever!

21 september 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Highly Recommend this Company.

I’ve used Richer Sounds several times going back as far as 1983 and always found whatever I’ve bought to be value for money.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

All good

Our new Tv arrived at the promised time and appears to be in good working order and up to expectations

28 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Hard to say exactly why my purchase…

Hard to say exactly why my purchase from Richer sounds was great to be honest. But the fact that the ordering of my new telly was smooth with a very competitive price cannot be bettered. I had actually already ordered from John Lewis but had to cancel that order due to poor customer service issues. Customer service with Richer Sounds was spot on. Delivery excellent, tracked and informed of delivery to the minute. I can certainly recommend using this company and will definite use them again.

30 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Great little box - just what I needed

It arrived quickly and required very little setting up. It is working well so far. The after sales service was great.

30 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

I had a problem with a faulty soundbar

I had a problem with a faulty soundbar, I received a call from Tom the Customer Service Manager - he could not have done more to help resolve the issue, he was determined to right a wrong made by one of his fellow employees. I received a replacement within days - first class customer service, they truly are a Company who care about its customers. I will be back for my next TV.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Product availability and price was…

Product availability and price was competitive with other retailers

30 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Best price. Best service. Simple.

Great price, great service and knowledgeable staff. What more do you need. Kaz at the Oxford branch was particularly good.

29 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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