As always Richer Sounds are brilliant. From ordering online and using the VIP club to communications and delivery feeling like a personal service. Delivery was super fast too Always use RS u... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery was faster than stated. Clearance tv looks like it has only been opened and returned- plastic covering was still on and accessories still in their packaging. After sales team were great on an... Toon meer
Bedrijf heeft geantwoord
Very efficient service, from website, order process to delivery. My old Celestion active subwoofer had given up the ghost after 20+ years of good service. Researched a replacement speaker and a supp... Toon meer
Bedrijf heeft geantwoord
Easy to order item required. Prompt next day delivery in the time spots given,regular email updates. Members of our family have purchased from Richer Sounds several times now. Very Happy with the serv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
3 - 4 Hankey Place, SE1 4BB, London, Verenigd Koninkrijk
- 0333 900 0065
4,9
Uitstekend
21K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing service from start to delivery…
Amazing service from start to delivery and amazing product
24 juli 2026
Antwoord van Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Easy to shop
Easy to shop, reliable delivery. Love my new new Blu-Ray player gives an awesome viewing experience on my new TCL U6K TV and my Sonos gen2. I’ve got a great set up now. I’m really pleased. I’ll be back again a few years. Thanks a lot.
24 juli 2026
Antwoord van Richer Sounds - Websales
Thank you for your wonderful feedback
Great communication in relation to…
Great communication in relation to confirmation of purchase and delivery date.
Quick delivery and well packaged.
Great product information. To date very pleased with purchase.
24 juli 2026
Antwoord van Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service, easy to order online and quick delivery
My item was delivered 4 day before the estimated date.
24 juli 2026
Antwoord van Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Ordered a Samsung S90F 65-inch TV but…
Ordered a Samsung S90F 65-inch TV but found it was not an improvement over my existing LG OLED. However, for a family member, I requested an exchange for a TLC CL8K instead, and the picture quality and sound improvement were dramatic, not to mention Dolby Vision, which I can't believe Samsung doesn't include! Richer Sounds are always happy to help with exceptional customer service, whoever picks the phone up at their end!
23 juli 2026
Antwoord van Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Replacement TV
When I had a problem with a new TV installed in a motorhome, Richer Sounds' service was excellent offering me a replacement TV which I accepted. I will use Richer Sounds again.
24 juli 2026
Antwoord van Richer Sounds - Websales
Thank you for your 5 star review!
Excellent value and customer service.
Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds Milton Keynes back at the end of 2016! All good!
24 juli 2026
Antwoord van Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Antwoord van Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
As always Richer Sounds always deliver an excellent service. No issues from start to finish.
15 juli 2026
Antwoord van Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Easy you order
Easy you order. Swift communications and updates. Delivery service was exceptional, friendly and professional.
24 juli 2026
Antwoord van Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Good as new
Found the headphones I was after, marked as refurbs but as far as appearance and performance is concerned, they're as good as new, with the same guarantee and almost 30% reduced. More than satisfied
6 juli 2026
Antwoord van Richer Sounds - Websales
Thank you for your wonderful feedback
Just the best company ever
Just the best company ever! Great business model. Their customer service is first-rate. Nothing is too much trouble. The whole experience purchasing from them was smooth, easy and extremely pleasant. 5 star to after sales too!
17 juni 2026
Antwoord van Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Antwoord van Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I knew what I wanted
I knew what I wanted, so didn’t go to the local shop, but bought on-line. Paid to have item delivered on the Monday ( from Friday), but was left by front door on the Saturday.
This was fine, but if we were away for the weekend it may have been taken.
24 juli 2026
Antwoord van Richer Sounds - Websales
Thank you for your wonderful feedback
Antwoord van Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Antwoord van Richer Sounds - Websales
Thank you for your 5 star review!
Antwoord van Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Hard to fault
Hard to fault - competitive prices and very efficient service. Happy to recommend.
22 juli 2026
Antwoord van Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
LPs are back!
Excellent so far! Easy buying process, prompt delivery. Looks great. It’s a birthday present for a 14 year old girl who wants to build a Taylor Swift album set. Nice to see that vinyls are attractive to teenagers, looking and feeling rather than streaming. I wish I’d kept my LPs!
23 juli 2026
Antwoord van Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Antwoord van Richer Sounds - Websales
Thank you for your 5 star review!
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