Rivers Finance Group Reviews 46

First time for us with Rivers Finance Group via Ian Mills, what could have been a complex time consuming experience, I have to say was easy, efficient and hassle free thanks to Ian and his team - best Jon Boyce

We have been referring business to Rivers Leasing for a number of years and have always found them helpful and understanding. They look for reasons to help a client as opposed to declining a client. There is always somebody in the office that will help if our main point of contact, Rishi, is busy. A refreshing lender. Thank you.

We have been referring customers to Rivers now for many years for business asset finance and commercial loans.

They have a great team of people and they are run with integrity....they are a pleasure to deal with, and we have had no complaints from any of the 200+ customers we have referred over this time.

I’ve had the pleasure of working with Rishi and Rivers for over 5 years, and I can confidently say they are an exceptional lender to collaborate with. Rishi and the team consistently go above and beyond, taking the time to understand the needs of my clients.

What sets Rivers Financial apart is their proactive approach—they are always looking for innovative and flexible ways to provide support, ensuring that we find the right financial solutions tailored to each situation. Their commitment to excellent service and attention to detail makes the entire process seamless and stress-free.

I wouldn’t hesitate to recommend Rishi and the team at Rivers Financial to anyone seeking a lender who truly prioritises client success. Thank you for your continued dedication and support!

We are incredibly pleased with the support provided by Rivers Leasing. They offered a seamless funding facility for Eskuta, enabling us to drive our business forward. A special mention goes to Rishi, our Account Manager, whose dedication and helpfulness stood out throughout the process. His professionalism and commitment made the entire experience smooth and stress-free. We highly recommend Rivers Leasing for their outstanding service and support.

Having worked with Rivers Leasing for many years, I have always found them extremely accommodating, flexible competitive on rate. They always provide high levels of customer service leading to a seamless transaction from start to finish.

As a broker, Ian has been great at explaining the Rivers leasing underwriting model and having conversations related to intricate applications. This has been extremely helpful to understand which cases will/won't be accepted based on past experience and save everyone time. Very thankful for Ian's service.

Ian is great to deal with and as a company they take the time to understand the circumstances of customers rather requirements rather than just having a 'computer says no' underwriting model which is all too familiar these days when it comes to lending. Highly recommended for businesses that are looking to grow and expand.

Ian is a pleasure to deal with. He's speedy and commercial!

As a Finance Broker I have received nothing but excellence service for both myself and my clients. Constant feedback throughout the process, if they can't help with an application then they are quick to tell me. Good communications and, in my experience, they offer a very smooth payout service.

Avoid !!!! These people are robbing B!!!!
They have zero customer service all they care about is making money
Covid hit my business hard and these loan sharks charged me £3800 late fee charge when we was all in lockdown
My contract has now ended 5 years later not once did they send me a vat statement and they have the cheek to charge you £50 every year for this
Avoid at all costs look at the reviews

Superb service throughout from the whole team. Always able to make contact and receive support. Seamless application process and can discuss applications directly with the decision makers. Thank you team Rivers for all your hard work and for all the help you have provided this year.

I have been a customer of Rivers for years now, and they are by far the worst company I have dealt with. They overcharge on lease deals, and on top of this they always make so many mistakes. The latest mess up is that they didn’t remove a charge off my property when they were supposed to. As a result they have put massive stress on my new remortgage deal, and ultimately I’ve lost thousands all thanks to Rivers and their incompetent processes. I deal with so many financial companies, and they are by far the worst. I would stay clear!!!

I had an incredibly disappointing experience with this company. They charged me exorbitant interest rates that felt like a complete rip-off. The lackluster customer service I received only added to my frustration. Whenever I tried to address my concerns, I was met with indifference and unhelpful responses.

To make matters worse, their contract was filled with unclear terms and conditions, making it nearly impossible to understand the true costs and implications of their services. It's astonishing how a company can operate with such lack of transparency and disregard for their customers' well-being.

I strongly advise anyone considering their services to think twice and explore other options. There are reputable companies out there that value their customers and operate with integrity. Unfortunately, this company is not one of them.

Save yourself the headache and financial stress – steer clear of this company at all costs!

We recently decided to acquire a lot of new office equipment as our business is expanding quite rapidly and we approached Rivers.

They could not have been more helpful and we completed not one, but two transactions.

Those who have complained about Rivers give me the impression of being quite naive business-wise - I mean, what businessman doesn't read the small print, particularly when borrowing money to finance an important purchase ?

Blaming the finance house isn't a reason to give a poor review - surely it's the responsibility of the borrower to ensure that he or she knows what they are doing.

If they don't, then perhaps they should consider a different career path ?

But I can honestly say that Rivers have been professional, clear, concise, and very helpful.

"They helped us during difficult times, Covid-19 and gave us their support." Thank you to Rishi Shah, from Salon Sleek - Harrow

Hindsight is a wonderful thing! Never completely read the small print. I was sold a loan and a lease agreement with a smile and have regretted it ever since. The Agreements did not even have an interest rate specified and upon numerous requests was not provided with one. When I could not keep up with the repayments because of Covid, Rivers refused to listen and help. Completely misled by the broker and Rivers. I urge anyone who's thinking of going with these peopl e- STOP! you will end up paying double for what you take out. If it's of any solace i have reported them to the Ombudsman.

Qamar.

Our business - as many - was hit hard by COVID - 19. We spoke to a chap there called Rishi who was very sympathetic with our plight.The help, efficiency and understanding from Rivers Leasing Plc was second to none.Would 100% recommend!