My first time ordering from Route One. I have had an exceptional experience. Had a query prior to placing my order and it was answered via their online chat service within a few minutes. I placed my... Toon meer
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Lees wat reviewers zeggen
Returned my shoes to a local store, they gave me a different size to try as they didn't have my ones, tried them bought new pair online. Everyone was super chill and efficient. 10/10 experience
Bedrijf heeft geantwoord
My item was delivered to the wrong place initially. Your customer service team helped me through the process quickly, professionally and hospitally. I managed to get the item in a short time with no w... Toon meer
Bedrijf heeft geantwoord
Great website, decent range of products and great prices. Ultimately returned my purchase as it wasn't quite what I needed, but the returns process was straightforward and my refund done within... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Contactgegevens
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Verenigd Koninkrijk
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Uitstekend
1K reviews
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Great skater company. Built from grassroots
Built from grassroots. Amazing shop and tidy place
17 juli 2026
Exceptional service
My first time ordering from Route One. I have had an exceptional experience. Had a query prior to placing my order and it was answered via their online chat service within a few minutes. I placed my order and selected the free 3-5 day delivery option. Order placed around 2pm on Friday. Was delivered the next day!! (Saturday). Love the decks I ordered and look great hung on the wall.
24 juli 2026
Review zonder uitnodiging
Quick dispatch orders and no issue when…
Quick dispatch orders and no issue when receiving items, all pretty good!
17 juli 2026
Great servt
15 juli 2026
Grip tape issue, pretty good elsewhere
Board came pretty much newish, nothing too bad. However the grip job was really poor with a bunch of air bubbles. Quality overall but you guys need to take a bit more time when applying it
17 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Good stuff🙏
16 juli 2026
Antwoord van Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with your experience.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Bought a pair of the baggy jorts from…
Bought a pair of the baggy jorts from route one, so comfortable and breathable, postage was also rapid.
Highly recommend route one
16 juli 2026
Antwoord van Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you're loving your new baggy jorts and that you found them so comfortable and breathable.
It's also great to know your order arrived quickly. Your recommendation means a lot to us, and we truly appreciate your support.
We hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Antwoord van Route One
Hey Leann,
Thank you for the 5 stars - really appreciate it!
Awesome to know you are loving the product.
Give us a shout if you need anything in the future.
All the best,
Meg
Route One Customer Care
Antwoord van Route One
Hey there,
Thank you for the lovely review and for your support.
Your recommendation means a lot to us.
Hope to see you again soon.
All the best,
Meg
Route One Customer Care
Antwoord van Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with your trainers and felt they were great value for money.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Antwoord van Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with our speedy delivery and great communication.
Your kind words mean a lot to us, and we're so pleased you had a brilliant experience shopping with Route One.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Terrible communication I ordered shorts…
Terrible communication I ordered shorts next day delivery to take on holiday fulfilled all the criteria and they didn’t arrive contacted several times via email after trying to contact via phone which just loops and was never answered. Left for holiday without the shorts and they didn’t arrive until mid week through our holiday and left in the bin. Just received a refund for the postage no apology or explanation or when it would be arriving. Poor experience
10 juli 2026
Antwoord van Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're really sorry to hear about your experience and understand how disappointing it must have been, especially as the shorts were intended for your holiday.
Having looked into your order, we can see it was dispatched within the required timeframe for Next Day Delivery. Unfortunately, it experienced unexpected delays while in transit with the courier, which were outside of our control.
We can also see that the Next Day Delivery charge has been refunded. While we appreciate this doesn't make up for the inconvenience caused, we hope it goes some way towards acknowledging the disruption to your plans.
Thank you for your honest feedback, and we hope we'll have the opportunity to provide you with a much better experience in the future.
All the best,
Maddi
Route One Customer Care
Fast shipping
15 juli 2026
Antwoord van Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the fast shipping.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
10/10 experience
Returned my shoes to a local store, they gave me a different size to try as they didn't have my ones, tried them bought new pair online. Everyone was super chill and efficient. 10/10 experience
15 juli 2026
Antwoord van Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you had such a positive experience with both our online store and your local Route One store.
It's great to know our team was able to help you find the right fit and that everyone was friendly, efficient, and easy to deal with throughout the process.
Your 10/10 rating really means a lot to us. We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Antwoord van Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the fast delivery and that your order arrived well packaged.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Excellent customer service
My item was delivered to the wrong place initially. Your customer service team helped me through the process quickly, professionally and hospitally. I managed to get the item in a short time with no worries at all. Excellent service, invaluable in the business world nowadays.
13 juli 2026
Antwoord van Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear that, although your item was initially delivered to the wrong place, our customer service team was able to help you quickly and professionally.
It's great to know the issue was resolved without any worries and that you received your item in a short time. Your kind words about our team and service really mean a lot to us.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Antwoord van Route One
Hi there,
Thank you for your great feedback! We're really glad to hear your order arrived quickly, everything was exactly as expected, and you were happy with the price.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
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