Route One Reviews 

1.581
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've been ordering from route one for some time now, I cannot recommend them highly enough! From their epic sales to their outstanding customer service, they're always on point! Delivery is quick and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Found a unique pair of superstars paid for next day arrived quickly and when sorting an issue regarding delivery (my fault) maddie replied quickly to try and help sort the issue out as best they cou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'd like to think of myself as a regular at Route One, many colourways now line my staircase, it seems that when I least expect, they come up with the goods and catch my eye, prompt delivery of t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service. Mix up with my trainer order meant my size was out of stock. They offered me to pick another pair and basically gave me £5 to put towards a different pair. The pair i ch... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Skateboardwinkel
  2. Herenmode

Geschreven door het bedrijf

Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.581)

1.215 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Speedy completion and delivery of order…

Speedy completion and delivery of order a seamless transaction.

31 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your great feedback! We're delighted to hear your order was processed and delivered quickly and that you had such a seamless experience.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your great feedback! We're delighted to hear you were happy with the quality of your products and that your order arrived quickly.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Good experience

Order went through fine and items arrived on time

31 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you for your great feedback! We're really glad to hear your order went through smoothly and that your items arrived on time.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 3 van de 5 sterren

I was lucky getting some great shoes…

I was lucky getting some great shoes that were in the sale and then weren't the 3 for 2 offer. Saved a huge amount. 2 of the pairs were spot on. Came as they should. The 3rd pair came with detached tags, no paper in the box and the light grey suede top boxes has black scuffs on them. Like a display or used pair. That took the shine off what should have been a great experience.

30 juli 2026
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, I messed up my order, emailed late at night and got a reply first thing the next day. Sorted everything out and sent the order that morning. Would definitely recommend!

30 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your fantastic feedback! We're delighted to hear our customer service team was able to help with your order and get everything sorted so quickly.

It's great to know you received a prompt response the next morning and that we were able to get your order sent out that same day. We really appreciate your recommendation and support!

We hope to see you again soon.

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

The items are very good quality and…

The items are very good quality and they arrived on time.

31 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your great feedback! We're delighted to hear you were happy with the quality of your items and that your order arrived on time.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

My go to…

Been shopping with Route One for nearly two decades and always reliable, fast delivery, consistent and great selection.
Would definitely recommend because even, those few times, when things weren’t ideal, customer service remained great. My go to…

30 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your incredible feedback and for your continued support over nearly two decades! It really means a lot to know that Route One has remained your go-to over the years.

We're delighted to hear you've consistently enjoyed our selection, reliable service, and fast delivery. It's especially great to know that even when things haven't gone quite to plan, you've still felt well looked after by our customer service team.

Your loyalty and recommendation genuinely mean the world to us. Here's to many more years of Route One!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Delivery service was quick

Delivery service was quick, got free standard delivery, came in two days. Offer of 3FOR2 was easy to apply. Products are great as always!

30 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your fantastic feedback! We're delighted to hear your delivery arrived quickly and that you were able to make the most of our 3FOR2 offer.

It's great to know you're happy with your products as always. We truly appreciate your continued support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

#12'sforL1fe

I'd like to think of myself as a regular at Route One, many colourways now line my staircase, it seems that when I least expect, they come up with the goods and catch my eye, prompt delivery of the specific SB I love, keeps me rolling and always looking on point 😉

I need extensions on my reward points is all of a red flag, 12's are ever rare and so those collected dissolve into the ether 😑

3e-BC

30 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your brilliant feedback! We love hearing that you're a regular Route One customer and that our SB colourways have become such a feature on your staircase!

We're delighted to know you continue to find pairs that catch your eye and that your latest SB arrived promptly and keeps you rolling in style.

We also appreciate your feedback regarding the reward points and understand the frustration when those hard-earned points expire, especially when you're waiting for those rare size 12s to come along. We'll be sure to pass your comments on to the team for consideration.

Thanks again for your continued support and loyalty – it's customers like you that keep us rolling!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Nice selection of products

Nice selection of products, unbeatable offers. Quick delivery, would definitely shop from here again

30 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your fantastic feedback! We're delighted to hear you're happy with our selection of products and the offers we have available.

It's also great to know your order arrived quickly. We really appreciate your recommendation and look forward to welcoming you back again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Great as always

Great as always

28 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your fantastic feedback! We're delighted to hear everything was great as always.

We truly appreciate your continued support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Great service

28 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your great feedback! We're delighted to hear you were happy with our service.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Easy ordering and quick delivery

Easy ordering and quick delivery, great retailer

28 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your fantastic feedback! We're really glad to hear you found ordering easy and that your delivery arrived quickly.

We truly appreciate your kind words and support, and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Huge choice on the app

Huge choice on the app. Excellent quality jeans, Route One own branded, great fit, look great. Fast delivery.

29 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your fantastic feedback! We're delighted to hear you're enjoying the huge choice available on our app and that you're loving the fit and quality of our Route One own-brand jeans.

It's also great to know your order arrived quickly. We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

No problems

No problems. Quick and efficient

28 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you for your great feedback! We're really glad to hear everything went smoothly and that you found our service quick and efficient.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service , issue with grip tape on my sons board backing tape not coming off
Customer services resent another
No problem
Great shop

30 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your fantastic feedback! We're delighted to hear our customer service team was able to quickly resolve the issue with the grip tape on your son's board.

It's great to know the replacement was sent out without any hassle and that you were happy with the service you received.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Delivery was quick and the quality of…

Delivery was quick and the quality of the skate shoes are excellent. My son loves them

30 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your fantastic feedback! We're delighted to hear your order arrived quickly and that you're pleased with the quality of the skate shoes.

It's even better to know your son loves them! We hope he enjoys wearing them.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Jorts

Extremely quick delivery. Well laid out website with some amazing high quality clothing.

28 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your fantastic feedback! We're delighted to hear you were impressed with our quick delivery, found our website easy to navigate, and loved the range of high-quality clothing we offer.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Easy to order off the app and quick…

Easy to order off the app and quick delivery. The bag is great quality, wouldn’t expect anything else from Dickies, and roomy enough for work stuff.

29 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you so much for your fantastic feedback! We're delighted to hear you found the app easy to use and that your order arrived so quickly.

It's also great to know you're loving your new Dickies bag and that it's the perfect size for all your work essentials.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Beoordeeld met 5 van de 5 sterren

Good exp

Arrived on time, no complaints, all products good.

28 juli 2026
Logo Route One

Antwoord van Route One

Hi there,

Thank you for your great feedback! We're really glad to hear your order arrived on time and that you were happy with all of your products.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

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