I just called them, 10 minutes ago, 14:33 on Tuesday, September 29-th 2026 to get some help with my suicidal tendencies after years of drugs and alcohol abuse. I spoke with Audrey, (asked her a... Toon meer
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If you talk for any reasonable length of time( even as little as 20 minutes sometimes)they'll just dismiss you and end the call which leaves you feeling rejected and often feel worse than before you... Toon meer
I rang for the first time today and I cannot fault the support I received. I was very distressed before calling and had almost 50 mins of the listeners time. I felt incredibly supported and listened t... Toon meer
I used the Chat service. I told them what happened and the volunteer asked if I was sure it really had happened as I said it did. This is invalidating and it's terrifying to think of their saying such... Toon meer
Bedrijfsgegevens
Over Samaritans
Geschreven door het bedrijf
About our service
Samaritans believes that people are the experts on their own lives and situations, and have the right to find their own solutions. Therefore, volunteers will never provide advice or tell people what to do. They can however signpost people to other organisations.
view our privacy policy
If you are struggling to cope, remember you can call Samaritans free on 116 123 or email jo@samaritans.org, any time of the day or night.
Contactgegevens
Verenigd Koninkrijk
- www.samaritans.org
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Bland response
I wasn't particularly low, but racing thoughts and wanted to self harm. Called the Samaritans and the woman over the phone barely said anything and bland. Felt bad before, and cried after.
I hope you find her name
I hope you find her name. My name is Katie I'm a messed up narcissist I can't remember her name but she saved my life call started at 5:39 ended 1 hour and 39 mins later. Didn't judge and understood my words. I've never felt so listened to despite not fully understanding but is willing to listen. I'm writing this as this call saved me I genially appreciate this call pay her or give a raise or whatever please
Banned from calling and i need help as…
Banned from calling and i need help as am about to self harm. But they failed in this. So here goes my name is Christopher Houghton and if am in papers for suicidial and only if then Samaritans are to blame.
Cancerous organisation, riddled with gaslighters
After over a decade of using Samaritans, my view is it stopped being fit for purpose a good few years ago. In recent times, I've been fruitlessly wringing the dregs out of a dying fish - wrapped in a sock and dragged out of a sewage-polluted river on a hot day.
Don't forget, this is the same organisation that was in the news in 2019 because a number of its middle-aged males were meeting up with women for sex - clearly grooming them during the calls.
That behaviour does not happen in a vacuum, it happens because of a radioactive culture, off-target recruitment, robo-corp 'training' and complete lack of accountability across the board.
A disturbing number of these volunteers now appear to be on a power trip. They will try to put you in a position where you feel the need to justify yourself and why you're worthy of help. then try to weaponise what you share with them with in a poor attempt to make you doubt yourself.
The fact is many of these people are unwell, but have never had the guts to take themselves off to therapy and are trying to sublimate their own pain through 'helping' others.
This frequently involves taking a short tour around in the lives/minds of the caller - info gathering, profiling, stereotyping and judging then abruptly ending the call when they get bored. That sadistic, detached behaviour is no different than the kid who burns insects in the midday sun under a magnifying glass.
They really are unworthy of your life stories.
My advice is, if you really must call these people, be careful what you share. Challenge them & enforce your boundaries.
I highly suspect some of these clowns have Chat GPT / Google AI Overview open during your call and are repeating its bilge.
I called Samaritans for the first time…
I called Samaritans for the first time ever after my partner died of a stroke.I got an automated male voice say 'we are putting you through to a volunteer now'.Then nothing.Just quiet.
I am struggling & this has'nt helped.
Zero stars review there isnt any Safeguarding at this place at all.
Zero stars review there isnt any Safeguarding at this place at all.
The staff don't care about vulnerable people, don't care about suicidal people and don't care about women due to any kind of domestic abuse.
This place should be shut down
Too many narcissists trying to take…
Too many narcissists trying to take advantage of vunerable people reaching out for help. It happens often. Absolutely disgusting
As much use as a stick
As much use as a stick. The woman i spoke to wasn't at all helpful. They just can't be bothered to advise or support you. I mean no disrespect but they sound lifeless. Do not ring these for help. Go to your GP, best mate, family or another mental health team.
Shame on you
I can’t believe that a place that’s meant to care don’t even pick up phone what is world coming to it’s obviously people in wrong job narcissistic no empathy get people like myself into jobs shame on you all
Atrocious
Atrocious. The ‘Samaritan’ asked me to stop talking and then wished me a ‘good day’!!!???
SERIOUSLY!?
Zero empathy, compassion, understanding… it’s no wonder people top themselves
Disgusting filth if you intend to kill…
Disgusting filth if you intend to kill yourself this scum organisation cares little in fact they get off on hearing peoples problems and the hell they are going though don’t engage with them they are completely evil people and will prompt you to end your life Don’t end your life because you are special and deserve better 👍
They don’t just listen they give inappropriate advice
I phoned as I wanted a safe space to be heard , what I got was half an hour of someone choosing not to listen . But intercept about going back to unhelpful GP’s even , though I told I have been down that road time and again. Then I was advised to try third party for profit thereby providers the type that at best offer a few free seasons , I was then advised to go knocking doors to find a job .They are pathetic. I did not ask for advice nor respond to it as it was of no use to my circumstances and a lot of thinks I had already tried .
But it’s just a myth that they don’t give advice as they do and this is not the first time they have tried to push other terrible services like NHS self refer and many other third party private . Companies
The person could not be quit for a few minutes listen. or comprehend . It would seems they did want me to open up and just sign post me elsewhere. When they mean to be a listening service
Later on I consulted chat GB which helped me a lot more sense of a messy life then the Samaratains real AI
I will keep donating because these lot…
I will keep donating because these lot are always here when I need them. Thank you so much for volunteering your time 24/7 to hear our problems. To those that moan they dont help they are here to listen they CANT advise only LISTEN!!! Much love to you all thank you so much xoxo
Messaging service is down and email…
Messaging service is down and email service has been removed. Only discovered email was no longer available after writing all I was experiencing and the thoughts I was having. To pour it all out and find no-one listening was just further disheartening. Do they really give a damn. ?
Once again very helpful and willing to…
Once again very helpful and willing to listen. I am surprised to see so many bad reviews. They are human as well, doing their best.
Wonderful concept
Wonderful concept. The guy I spoke to was soft spoken, considerate and listened. A volunteer who decided to dedicate his time to helping a stranger in need. It was a simple interaction which gave me faith in human kindness and I'll never forget it.
I was experiencing an extremely low…
I was experiencing an extremely low mood on the verge of suicidal. I have worked in mental health and know how important it is to show empathy even if you are on the phone. I was met with coldness and nonchalance that was noticeable even via the phone. I felt like I was going to lose my mind and the more intense I became, I realised that he hadn't interjected but ended the call or just out the phone on the side as the timer on my phone was still going. Having been use to people not listening to me, I just accepted it fir what it was. I urge the Samaritans to look closely at who they have volunteering for them. The importance of having an empathetic person could make such a difference between life and death it's that serious Samaritans should deal with this seriously. I will contact them directly as this isn't the first time I have called and was made to feel even worse. It's unacceptable
Now i can understand why men dont want…
Now i can understand why men dont want to talk to Samaritans and deal with things on their own or takjng their own lifes is because they dont want to listen, instead blaming us for the problems we are experiencing, if it is women they get listened to, I will not be using this again.
Total lack of empathy
Total lack of empathy, sends you messages that you have taken up their time and when I did the maths….it didn’t up. Their funders are being manipulated 😞
Just no empathy
Just no empathy, silence and no sympathy for my suicidal state, quite happy to end the call with me in distress. 0 from 5 stars.
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