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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

For about 7 years I’ve been ordering from Sanza every couple of months and every order has been quick and without issue. This is the only shop that doesn’t charge a ridiculous amount for products an... Toon meer

Beoordeeld met 5 van de 5 sterren

Would highly recommend Sanza, they offer a wide range of goods at great prices. Always looking out for their awesome bargain deals! Plus delivery is super quick, everything has came the day after desp... Toon meer

Beoordeeld met 5 van de 5 sterren

Strewth mate ya can’t get any better than sanza trust worthy polite best ever shopping experience I had for years it’s like being back home how ya going mates what do ya know , strike a light and An... Toon meer

Beoordeeld met 3 van de 5 sterren

Ordering easy, products great but courier didn't follow my instructions re delivery so my daughter and son in law received a Xmas parcel that was opened and staff ( they manage a hotel/ motel ) and ru... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Eten, drinken en tabak

Informatie afkomstig van verschillende externe bronnen

SANZA deliver all your favourite goodies from back home right to your front door. Delivering to ex pats right across Europe.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

106 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(106)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Brilliant company

Brilliant company! They’re definitely the cheapest company to source Aussie snacks through, and the staff are always super helpful and were able to go above and beyond for my order I placed with them. Thanks so much!

12 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great communication

I’ve ordered from this place more times than I can remember. Delivery is always very quick, and the service is excellent. One order was missing an item, I sent an email to them, and the missing item was delivered the next working day. I will definitely be ordering again.

6 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous & fantastic

Found this website as I wanted to see if I could purchase Aussie goods in the UK. Absolutely delighted with the promptness of service & delivery & they even offer reward vouchers every time you order something - bonus!! I have loved receiving food that I used to eat all the time in Aus. Well worth a visit.

6 augustus 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute rubbish

Absolute rubbish. Paid for next day delivery its a week later and no parcel. Keep getting texts to say it will be delivered today. Must be bloody Stevie Wonder sending the parcels out. No help from Sanza customer service either. Don't order from them Hollywood Candy in London has the same products half the price.

10 juli 2020
Review zonder uitnodiging
Logo SANZA.co.uk

Antwoord van SANZA.co.uk

Dear Ethan Smith,

We are really sorry for the poor service received from our courier - they failed to deliver 3 consecutive days citing the same reason each time that the driver ran out of time.

Ordinarily whenever this happens, we would expect the consignee to be prioritised the following day. That this didn't happen has been escalated and your local depot have been asked by their head office to revisit their redelivery procedures to prioritise failed delivery attempts.

Obviously this doesn't help you on this occasion but rest assured we took the issue seriously and please accept our apologies again.

Regards,
Paul.

Beoordeeld met 5 van de 5 sterren

Sanza are brilliant

Sanza are brilliant. If you love Cadburys they sell the chocolate bars that are not on sale mainstream in the UK.

There's some gorgeous flavours to pick from. They may be a bit more expensive than what you get here, but they are worth it in my opinion.

9 juli 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

so a week ago i placed my order

so a week ago i placed my order. i was made aware that because of covid my package wouldn’t be made up until thursday then i payed for the suggested overnight delivery to arrive friday. i spent half of friday tracking my parcel to be told by the depot it hadn’t arrived. i had to call sanza. i did so and was told they’d need to email the company. this was all resolved i thought when they located to parcel. i explained it was a gift for someone and i wasn’t prepared to wait until monday. they said they would do what they could to upgrade it. i heard NOTHINGback so rang the depot this morning to hear no effort had been made and i’d have to wait until monday. crap customer care. courier costs at least should be refunded!!

30 mei 2020
Review zonder uitnodiging
Logo SANZA.co.uk

Antwoord van SANZA.co.uk

Dear K Cederblad,

We are really sorry about the late delivery of your order. We did contact our courier on the Friday and request that they try and make a Saturday delivery. Unfortunately we weren't made aware that they were unable to do so until after the weekend. With the current upheavals, delays have become much more common place and levels of communication have been less than desirable.

We did refund your delivery cost at the time, so I hope this gesture has gone some way in making up for the disappointment.

Regards,
Paul.

Beoordeeld met 5 van de 5 sterren

I love ordering from Sanza

I love ordering from Sanza, and during Lockdown they have maintained a great service despite everything, so would not hesitate in recommending to anyone considering an order, either now or in the future. Is always such a treat receiving my favourite SA snacks whilst in the UK!! Thank you Sanza team :)

28 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great 5* service, recommended company

FirstOnline order for “life saving” Vegemite and TimTams from Sanza and 5* service all around
The communication from Sanza was fantastic and the delivery company they used were excellent. The items were double bubble wrapped and boxed.
Will use them as default company for all our overseas needs.Thanks 👍

13 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you SANZA Milo as God intended…

Thank you SANZA Milo as God intended crunchy not the smooth stuff we have been forced to buy for a while.
First order efficient and prompt delivery as well will definitely be buying again in fact heading over to the site now

6 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aussies in the UK please use this shop

Never thought i could get all my childhood memories delevered to my house in the UK. Bought some aussie food and drinks. All arrived well packed and beer bottles seperatly in another box written fragile on the side.

Just perfect service and will be using them again very soon.

26 maart 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

cracking service.

cracking service.

Delivered one day after dispatch. Delighted to get my hands on some VB for the weekend. Great for some nostalgic aussie treats

20 maart 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service!!!

Amazing service. Ordered my Australian goodies on Saturday and they came the Tuesday after. Will definitely be ordering again - thank you!!

17 maart 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional customer service

Exceptional customer service. Next day delivery with excellent communciation from the courier company. When one item was not included, it was delivered the next day. Products very carefully packed. Could not ask for better service, definitely my company of choice for all my SA food needs!

15 november 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought two Cadbury’s roasted almond…

I bought two Cadbury’s roasted almond block when it arrived it was Cadbury old gold roasted almond I rang them up and asked Anna who always on the phone who’s always polite and helpful she said she will send me the right one out thank you
Anna and sanza top marks again

Wish all shops /on line are like sanza so polite it’s like being back at home

“come on Aussie

Darren

20 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Great company, great communications, dealt with my multiple queries quickly and efficiently. Told me when the next lot of beer would be coming and they had it in the very next day. All this will make for a very happy brother-in-law, hoping he shares out his Tooheys! Keep up the good work !

Babbage.

7 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lived on the Gold Coast about 10 years ago....

Lived on the Gold Coast about 10 years ago and Pure Blonde low carb larger was my go to beer even though I wasn't on a low carb diet. 10 years later I'm firmly back living in the UK and I've been on a low carb diet for a year and Pure Blonde is still the daddy "far better than michelob ultra available in UK". It's expensive but cannot get anything close to it on these shores! I've had two orders. first arrived fine but second arrived a day later than advertised. Great service over all though

30 mei 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Excellent service and delivery, But

Excellent service and delivery, let down by extremely high prices for non-sale items. I understand the regulations, admin and logistics of shipments from the antipodes but items that retail in Australia should not cost 4 or more times the original price when sold in the UK.

3 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would highly recommend Sanza teaching…

I would highly recommend Sanza teaching agency. Kiesha lynch was very professional and took time to find out what I was looking for, so she could match me with the right schools. I found it very helpful knowing that she was at work from 7am until late so if there were any issues she was always available and happy to help.

11 februari 2019
Review zonder uitnodiging

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