The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.
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Lees wat reviewers zeggen
Initially uncertainty and not knowing much about product queries were clarified clearly and concisely. The product 'cm-BT2 bluetooth neckloop' was delivered on time and after charging was fitted and... Toon meer
If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan... Toon meer
Artone MIC device works very well. Connects to my hearing aids automatically and transmits sounds at high sensitivity. Purchase experience was very easy and Sarabec staff very helpful. Tried the devi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues. Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work. Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.
Contactgegevens
15 High Force Road, TS2 1RH, MIDDLESBROUGH, Verenigd Koninkrijk
- +44 1642 247789
- mail@sarabec.co.uk
- www.sarabec.com
Houd rekening met het volgende
4,8
Uitstekend
624 reviews
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I was very happy with the alarm clock I…
I was very happy with the alarm clock I purchased, it arrived quickly and was kept updated throughout, will definitely shop here again.
2 augustus 2023
Not as adjustable as advertised
I ordered the Snoozeband deluxe as it was advertised as being adjustable in size. However on adjusting it to fit and stay in place, the speakers, which are fixed in one place( I checked with customer service as to whether they were able to be moved….NO!), we’re nowhere near my ears. Speakers correctly positioned over my ears meant the band slipped to around my neck.
I contacted the company re a refund but was surprised to learn I would not be reimbursed for postage and had to pay postage again to return this unsuitable item. Total postage £15 , which puts up the cost for nothing fairly high.
Disappointed. The gentleman who dealt with my query at Customer Service was however, helpful and apologetic.
31 juli 2023
Prompt service, sound product
Prompt service, product arrived in perfect condition within 2 days. Phone now up and running at my mothers care home. Doro 4000 phone ideal for the hard of hearing.
31 juli 2023
Impressive service!!
Impressive service!!! We urgently needed a room loop system, so I found Sarabec online, gave them a call, ordered it online straight after, and within a couple of hours I received a tracking number from parcel force, then I received it less than 24hours after... Highly recommended... many thanks Sarabec 😊
26 juli 2023
Great
Great - with these being portable they have helped me so much, different sound settings and flashing light assist me with knowing when someone is at my door! 5*
12 juli 2023
Great service + fast delivery
Great service, fast despatch and delivery and keen pricing too.
11 juli 2023
The battery is faulty
The battery is faulty. Rang to report it & was told I would get a call back by some lady after she came bk from lunch. No call to date !!!! Very poor
9 juli 2023
Excellent service
2 juli 2023
Stunningly efficient delivery service
Stunningly efficient delivery service! We ordered around lunchtime with standard delivery and the item arrived the following day!
Thank you.
5 juli 2023
My experience.
Item was delivered very quickly and well packaged. The website was easy to use and the goods are quality. Thankyou
2 juli 2023
Everything went well
Everything went well, but it would have saved me money if your website had shown more details
27 juni 2023
Prompt service being kept up to date at…
Prompt service being kept up to date at each step.
20 juni 2023
Great and quick service
27 juni 2023
wanted loud bell & good bell push
wanted loud bell & good bell push. Delivered next day just what I wanted.
26 juni 2023
VAT FREE FOR HEARING AID USERS NOT AN OPTION WHEN ORDERING ONLINE
The service was swift and the item arrived when it said it would. The only difficulty was there was nowhere to click for the VAT free option given the resource was for a hearing aid wearer. I did request how the Vat could be claimed back but have yet to receive and guidance.
25 juni 2023
I have not received the package yet its…
I have not received the package yet its the 3rd of July it was supposed to be delivered on the 16th of June
14 juni 2023
Fantastic product
Fantastic product! Worked straight out of the box with minimal set up. Given the position of the loop, I can now hear the TV in the kitchen rather than pausing live TV, when I leave the living room, to make a cuppa. My audiologist recommended a loop system but warned it may still be muffled in use but I have found this product to have exceptional clarity.
Edited to add: Product was the LA240 loop system.
15 juni 2023
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