je n'ai jamais utilisé une imprimante aussi pourrie . Vous faites une mise à jour et vos impressions sont ruinée parce que vous n'avez pas utilisé une ancre hors de prix de chez Sawgrass. Cet... Toon meer
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We have been using Sawgrass at our business for many years but this company has lost their ways. We are barley getting 2 years out of a printer now. Their support's first and only answer always seems... Toon meer
I have never been so disgusted in a brand, they totally have ripped me off to the value of hundreds of pounds! Bought sawgrass expensive ink and had spare new cartridges that were out of date, and a... Toon meer
Bedrijf heeft geantwoord
I’ve been using the SG500 and SG1000 printer now for several years and I’m absolutely happy with it. The ink is a bit pricey if you compare it with other company. Their subscription is optional but yo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sawgrass is a leader in industrial grade desktop decorating systems, delivering premium VersiFlex and sublimation printing solutions that help businesses produce high quality custom products with confidence, consistency and profitability. Through purpose built printers, industry proven inks, intuitive software and hands on learning resources, Sawgrass enables customers to design, print and sell everything from mugs and apparel to signage and décor with professional results. From the home studio to the production floor, our systems are built to grow with you. VersiFlex prints directly onto cotton with no cutting and no weeding, while our sublimation technology delivers vibrant, photographic color across drinkware and hard goods. One setup opens the door to a full range of product lines without the need for separate machines. Sawgrass is more than equipment. We support our community with software, design resources, education and a dedicated care team committed to helping every customer succeed, whether you are launching your first product or scaling an established shop. Your experience matters to us, and so does your feedback. If you ever need a hand with an order or want to reach our team, we are here for you at care.sawgrassink.com. Thank you for being part of the Sawgrass community.
Contactgegevens
Verenigde Staten
- www.sawgrassink.com
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Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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I’ve been using the SG500 and SG1000…
I’ve been using the SG500 and SG1000 printer now for several years and I’m absolutely happy with it. The ink is a bit pricey if you compare it with other company. Their subscription is optional but you get some useful designs for the price however if you’re in the UK like myself you can’t use their market app. But I’ll be able once I move back to the us. The customer service department is good too the only downside is the chatbot that is annoying.

Antwoord van Sawgrass Technologies
Waving goodbye and good riddance to Sawgrass
I have been using Sawgrass products for over 15 years and I've decided to wave goodbye to this company. I can no longer pass along the costs to my customers for their orders because the expense outweighs the want for the products. It's simply "sharking" when a company is focused on such incredible profit for inks and to hold you ransom should you wish to purchase off brand inks. I have moved to Epson and never looked back. Sawgrass and the PrintMate company they partnered with are certainly focused inward and not on the consumer. I'm back to making a profit, producing high quality sublimated products, my customers are lining up for the orders and Sawgrass is the one left out in the cold.
Cost a lot of money and a lot of software problems
Desingmate and printmate works with a lot of problems.
We spent almost 2500 euro for 2 printers type 500 & 1000 and speciale inkt.
Now i need only a forte front type.
I only can get it if i pay € 19,95 a mondly!!!!

Antwoord van Sawgrass Technologies
Terrible printers
This is possibly the worst printing company ever. Everything they do is about selling you vastly overpriced ink, and I mean very expensive ink. They don't allow you to print unless you use their virtual printer. This means if you can't get online for any reason you can't print. The reason they use a virtual printer is to check you are not using 3rd party inks, if you use 3rd party inks they intentionally print a watercolour mark over your picture. The colours are not vibrant and they print lines in your prints when the cartridges are 70% full to get you to buy new inks sooner. The Sawgrass printers used to be owned by a company called ricoh, I had 2 of these printers for 10 years, they were very good printers but then Sawgrass the ink company bought the rights to the printer, installed software on the new models and now it's all about how much ink they can get you to buy. Trust me they are trying to get you to buy a lot. I bought a new SG500 Sawgrass printer and regret it. The printer never works properly and because the virtual printer keeps crashing, the jobs that took a couple of hours, now take 7 or 8 hours. If you value your time and money then my advice is to stay away from sawgrass ink , their printers and any printers that use their software.
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