Sendhelp Uk Reviews 10

I spoke to Laura in December 2025, and she picked up the case that was already started, but was incredibly thorough with
understanding our case. She then provided feedback of what what we needed to do for next steps. She rewrote sections B and F of my sons EHCP from professional reports that were obtained. This was agreed all by the local authority and the our case never went to tribunal, and we won a special needs secondary school placement of our choice. There were times that I felt anxious about the case and Laura was great and put my mind ease, and was always really professional with the local authority. Laura is quick with responding to all requests, emails and always listens to your thoughts. I cannot thank her enough for helping us and taking all the stress out of it for me!

I genuinely don’t have enough words to express my gratitude for Sara. From her very first message it was clear that Sara didn’t just understand the legal framework around SEND, this was someone who cared. In a system that often feels overwhelming, cold and bureaucratic Sara was a warm, unwavering presence who guided us with clarity, kindness and fierce advocacy.
Sara knows the SEND code of practice inside out, spotted issues with our EHCP that we never would have noticed, and navigated the tribunal process professionally. Every deadline was met, every letter and email was perfectly worded and every meeting was approached with professionalism and purpose. Thanks to Sara’s expertise we avoided fines for our son’s EBSA absences, and we secured a provision that our child is really benefitting from – something we could not have achieved alone.
What truly sets Sara apart is her knowledge of the school system from the inside out, and because of that, the emotional support and understanding she provides. At our lowest moments when we felt ignored, blamed and exhausted, Sara reminded us of the next steps necessary and that our fight was a valid one. Sara listened without judgement, acknowledged our fears and gave us the courage to keep going. Sara genuinely cares about the families she works with.
If you are navigating the complex world of SEND and don’t know where to turn, look no further than Send-Help. I wholeheartedly recommend them to any parent who needs expert legal advice and a compassionate advocate on this difficult journey. Thank you Sara for helping us to articulate the problem and find the solutions so that our son can thrive, you’ve changed our lives.

Sara has been our guardian angel. She supported our family through a difficult LA and tribunal process, and stood by us right to the end — which we won. I wouldn’t have got through a challenging 16 months without her. She is professional, polite, and always available to help. Her fees are fair and her knowledge is exceptional. I highly recommend her.

Sara has supported us with a refusal to issue and EHCP appeal for our daughter. We had a tricky situation, having had to move her school through this process, and were very anxious due to this. Sara had tailored her appeal strategy putting our daughter’s needs at the centre and provided thorough legal and professional advice, bringing the LA to concede early in the process. She has been friendly, warm and understanding, and advocated for us also with the school and other professionals providing reports throughout this process. We would strongly recommend her service.

Sara and SENDHelp was recommend to us through a friend and we sought Sara’s help to support us through the EHC Plan appeal process.

If we had known about Sara beforehand we would have definitely had Sara on board at the start of the EHCP process.

The EHC plan process is stressful, complicated and daunting and despite my husband and I considering ourselves fairly well educated, we didn’t have the understanding or knowledge of the law or the requirements of the process to support our EHCP appeal. Sara really helped us understand the law and Local Authority (LA) approach and what we could expect and expertly guided us through the appeal.

As Sara explained to us might happen, in the end the LA conceded 10 days prior to our court date, thereby keeping a year of funding which should have been allocated to my child and wasting a year of my child’s educational support. But without Sara we doubt we would have carried on to this point. Sara supported us in meetings both with our school and the LA, which was invaluable.

We can’t recommend Sara and SENDHelp highly enough. A brilliant and very professional service and we would definitely advise getting Sara on board to support at the earliest point.

Saras passion and integrity for getting children the education they deserve shines through.

I’m so, eternally grateful for your unwavering support in more than just the area of legislation knowledge for what our daughter needed but also the emotional understanding and support, along with validation that you have provided on this, at times, exhausting journey.

Sara has been a massive support to me over the last 2 years. She has supported in school meetings, reviewed my son's EHCP, including helping me to request a new EP assessment to make changes to the plan. She has been a rock to me and her skills and knowledge were instrumental in getting the right secondary provision for my son who is settled and thriving. Thank you Sara.

Sarah was fantastic from start to finish. She listened to us when others didn’t and she understood the challenges we were facing.

Sara has knowledge of both the educational system and the law. Her tenacity helped us to secure an education package that our son was entitled to.

Having Sara in our team took a lot of the stress out of a very challenging process.

My son is now thriving with an education that meets his needs. We are so grateful we had Sara to help, I can’t recommend her enough.

We are currently working with Sara on our EHCP, from the very start she has been remarkable. She’s professional, diligent, is able to look at your situation uniquely. She blows us away with her advocacy and determination to support families in need. Just when we thought there was no hope, she proved us wrong, and she’s very humble about it too!

We found Sara nearly 4 years into our EHCP battle. We had lost all hope of getting our son the help he deserves, Sara took charge of everything for us and secured his EHCP in next to no time and he now has a place at a Sen school! All our dreams came true, just wish we found her sooner 💕