Sensibus Reviews 

My cheese arrived beautifully packed, but I was missing one piece that I
paid for and emailed the company and asked for credit but did not get an answer.I am still hoping they will give me a credit for the missing piece, if not I won't order again.

Excellent selection of food. The piece of Panforte was amazing, the pasta and cheese equally as fresh and taste worthy. Sensibus is on my very short list of places to order food from.

Simply the best, period.

Excellent cheeses and great delivery. Will be ordering again soon.

Thanks,
Clarence Lupton

I ordered previously Christmas food boxes and had a great experience.
This time around I ordered some burrata; the cheese was great but arrived a day later than it was supposed to.
And the delivery costs quite a bit.

Easy to use, quick delivery.

Great items! Would definitely recommend!

Ordered two products - very easy transaction online. One product (Porcini Mushroom Tortellini) was fabulous; the parmesan cheese only so-so.

My order was perfect and just what I wanted. It came almost overnight.

i have pay my order 15 days ago and i have not received anything!!
i've call the customer service and i sent 3 mails but no-one respond to me
I'm waiting the tracking number of my order since 25 may!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
sorry my order is for sensibus.it , not for sensibus.com
so my negative review must be deleted
sorry

As a first time shopper, I found your website easy to navigate, ordering was easy, shipping was fast and your communications with me on the progress of the order were excellent. I wish others web businesses were as good as you are!

Amazing selection - best of the best!

Expiration dates are either unclear (camembert) or unexistent (burrata) so I have to rely on an email back after I called you at least 15 times on Friday after 10 am. Clearly not the customer service you expect from a top quality provider

I have learned that I can not eat any cheese made with Cow or Goat Milk.
I can however have sheep Milk Cheese. I was so happy to find Sensibus and the great cheese products made with sheep Milk.
THANK YOU!

Unfortunately, this was our first order and it did not go well.

We ordered a piece of Caciocavallo and two containers of Burrata. Of course we paid for overnight shipping and were expecting our order before noon the following day. Instead, we received a phone call informing us there was a "delay" with our order and it would arrive the following day. I contacted Sensibus and they were very responsive. They thought the Caciovallo would be fine, and it was fine. The Burrata did not fare well. The ice packs seemed a bit cool, but definitely not cold. The containers of Burrata were not cool at all. When opened, they did not smell good. We were not comfortable eating or serving it.

On May 11th we received a response email from Sensibus customer care that said we should let them know how the order came through so they could start a claim with the shipper if necessary. We did just that. As of today, May 23rd, we have yet to hear from customer care regarding our dilemma. I've sent at least one additional email asking for a response and asked if they wanted us to return the Burrata.

The Caciocavallo was delicious and I'm sure the Burrata would have been as well if it had been delivered in a timely manner.

Delays happen. Sensibus is not to blame for the delivery delay. The shipping company is - in my opinion - responsible and should make this right.

Sensibus should have had the courtesy of returning our emails by now.

We are in porcini heaven..between the porcini sauces(just ordered 10) and the pastas with artichoke and porcini,pitted green olives and olive tempenade.....we are every good!!!

product is great my shipment was short an item i have tried calling no answer tried email they came back unaccepted i'd love a call

Ordered 2 French cheeses for a special party and they were a HUGE hit.