We found a Polo r-line at VW Sinclairs port talbot. Arranged to see it and were happy with the car thereafter. Unfortunately the car had a small issue which needed rectifying, obviously this put some... Toon meer
Locatie
Wijzig locatieDan-Y-Bryn Road, SA13 1AL Port Talbot, GB
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Lees wat reviewers zeggen
From initial contact on the telephone both Tom and Jarrod treated us well, they were polite and knowledgeable. We were based in Cornwall and they were based in Port Talbot and once a deal had been agr... Toon meer
Bedrijf heeft geantwoord
On arrival at the showroom we were pleasantly greeted by Jared .We discussed what we were looking for, he couldn’t have been more helpful. We then test drove a vehicle. Having owned VW cars previousl... Toon meer
Bedrijf heeft geantwoord
Had another wonderful car buying experience with Sinclair VW Port Talbot. No request was too much trouble and everything was dealt with professionally and efficiently. The showroom was spotless. As we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sinclair Group - Sinclair Volkswagen Port Talbot
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Dan-Y-Bryn Road, SA13 1AL, Port Talbot, Verenigd Koninkrijk
4,8
Uitstekend
177 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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it was an amazing welcome Jared was so…
it was an amazing welcome Jared was so helpful and explained everything to me step by step cant fault him.
2 december 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Sandra,
Thank you for your fantastic feedback! We’re so pleased that Jared provided such helpful and thorough service.
Kind regards,
Sinclair Group
Kelly and Leon were very professional…
Kelly and Leon were very professional and helped me a lot. Would recommend this garage.
2 december 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Mr Logan Clark,
Thank you for your review! We’re delighted that Kelly and Leon provided you with professional and helpful service. Your recommendation means a lot to us, and we hope to see you again soon!
Kind regards,
Sinclair Group
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Steven,
Thank you for your fantastic feedback. We’re so pleased that the team catered to your specific needs and provided friendly service. Enjoy your new car!
Kind regards,
Sinclair Group
Excellent attention and service
16 november 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Martin,
Thank you for your great review. We’re thrilled that you received excellent attention and service from the team at VW Port Talbot. We look forward to seeing you again!
Kind regards,
Sinclair Group
Amazing customer service
Amazing customer service, massive thank you to Kelly for helping me through the process of buying my T-roc and making it as easy as possible.
1 november 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Holly,
Thank you for your wonderful review. We’re delighted that Kelly made the process of buying your T-Roc so easy. Enjoy your new car!
Kind regards,
Sinclair Group
The sales staff where very approachable…
The sales staff where very approachable and very helpful
3 november 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Gavin,
Thank you for your kind review. We’re so pleased that our sales staff were approachable and helpful during your visit. Enjoy your new car!
Kind regards,
Sinclair Group
Friendly and understanding staff who go…
Friendly and understanding staff who go that little bit more to make you happy and welcome.
4 november 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi,
Thank you for your wonderful review. We’re thrilled that our staff made you feel welcomed and valued during your visit.
Kind regards,
Sinclair Group
Excellent service
Excellent service. Leon was very friendly and knowledgeable about the car and made the whole process painless and smooth.
29 oktober 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Elen,
Thank you for your review! We’re glad Leon made the process easy and smooth for you.
Kind regards,
Sinclair Group
Liked the personal touch of sales…
Liked the personal touch of sales executive Justin he was very helpful
27 oktober 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Liz,
Thank you for sharing your experience! We’re glad Justin could provide a personal touch to help you. We appreciate your feedback.
Kind regards,
Sinclair Group
The advice we received from Leon was exceptional
The advice we received from Leon on arriving was amazing very helpful, and the team was exceptional Leon explained everything from the moment we arrived,to collecting our car,explaining every thing to us in detail, exceptional advice as always very pleased with the your service leon ,Sinclair garages both Swansea and port talbot were we always buy our cars from are so very helpful from parts to sales person always recommend them
18 oktober 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Jeffrey,
Thank you for your kind words! We’re pleased that Leon and the team were able to assist you so thoroughly. We value your loyalty and hope to continue meeting your expectations.
Kind regards,
Sinclair Group.
Fantastic service from handing over my…
Fantastic service from handing over my part exchange to collection of my new car a special mention to Justin who was absolutely fantastic keeping me informed even when there was a delay he made sure my car arrived as planned thank you Justin Sinclair port talbot
18 oktober 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Gary,
Thank you for your lovely review! We're thrilled to hear that Justin provided fantastic service and kept you updated throughout the process. We hope you're enjoying your new car!
Kind regards,
Sinclair Group.
Hassle free car buying
Just purchased another VW car with Sinclair and it was straightforward from beginning to end. Hassle free and really pleased with our car.
12 oktober 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Cheryl,
Thank you for your lovely review. We're delighted that you had a hassle-free experience and are pleased with your car.
Kind regards, Sinclair Group.
Recieved excellent service from the salesman.
Recieved excellent service from my salesman but a week and half later I'm still waiting for my car.
22 september 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Douglas,
Thank you for your review and your patience. We’re glad you received excellent service and hope your car arrives soon!
Kind regards, Sinclair Group.
Highly recommend this dealership
Friendly service great choice of vehicles always presented well. Would highly recommend.
21 september 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi,
Thank you for recommending us! We're glad you enjoyed our friendly service and vehicle selection.
Kind regards, Sinclair Group.
We’d like to thank Justin and Kelly
We’d like to thank Justin and Kelly! As a family we’ve been a customer of VW for years and as always Justin was so helpful from start to finish! Nothing was too much trouble for him. Thank you again - one happy customer!
20 september 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Kelly,
Thank you for your kind words! It’s fantastic to hear that Justin and Kelly provided excellent service, and we’re so happy that your family continues to trust us with your VW needs.
Kind regards, Sinclair Group.
Excellent service from port talbot Sinclair Volkswagen From beginning to end the service was…
From beginning to end the service was excellent to picking the right car for me as I was a little nervous about having the polo Jared from the port talbot took me out on a test drive and the confidence he gave me was amazing can’t fault him . Phone calls on updates were brilliant and the hand over of the car was brilliant ,explained everything inside the car gave me demonstrations on things I wasn’t sure of all in all 100% service. He also phoned me the next day on how I was doing with the car to make sure I was happy excellent service . One very happy customer
20 september 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Sandra,
Thank you for your lovely review! We're so pleased that Jared helped you feel confident with your new Polo and that the service was excellent from start to finish.
Kind regards, Sinclair Group.
Great experience as always
Great experience as always, been with VW now for the last 8 years and never had any issues with the dealership or any of the vehicles I have financed. My new car was slightly delayed however I was kept informed and updated regularly by the team. Thankyou Danielle and Kelly for looking after me and my partner and for the dog treats!
18 september 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Shaina-Jade,
Thank you for your wonderful review! We’re delighted to hear that Danielle and Kelly took great care of you, and your dog, during your visit!
Kind regards, Sinclair Group.
Sinclair review.
Jared explains everything. Tho I don't always understand everything, he is patient and I know he means it when he says I can phone him if I have any questions.
Other staff have also been helpful when the car is due for a service, MOT etc. All staff we have come across have been helpful and friendly.
11 september 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Teresa,
It's wonderful to hear that Jared and our team were able to support you with patience and professionalism. Thank you for your feedback!
Kind regards, Sinclair Group.
Jared Rapsey was always helpful and…
Jared Rapsey was always helpful and polite. Explained each step of the process too.
7 september 2024
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Joanna,
Thank you for the lovely review! We're glad Jared was helpful and polite throughout the process.
Kind regards, Sinclair Group.
Antwoord van Sinclair Group - Sinclair Volkswagen Port Talbot
Hi Keith,
Thank you for your great review. We're pleased to hear you received great service.
Kind regards, Sinclair Group.
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