Sinclair Group Reviews 

5.604
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The fact that I make an hour journey to the Hay on Wye dealership rather than a 10 minute drive to the Swansea branch says it all. Much more welcoming and friendly team who try their very best to reso... Toon meer

Beoordeeld met 4 van de 5 sterren

Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week u... Toon meer

Beoordeeld met 5 van de 5 sterren

Carwyn, my sales executive knows what he was doing, he was warm and had all the information we required and more. When I came to Sinclair to order my car from London I had my son come with me. Afte... Toon meer

Beoordeeld met 5 van de 5 sterren

Helpful and professional staff when booking in for recall work and service, who also arranged a courtesy car. We had a reminder call a few days before the appointment, to advise the courtesy car... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autoreparatie en -onderhoud
  4. Autoschadebedrijf
  5. Verkoper van tweedehands auto's

Over Sinclair Group

Geschreven door het bedrijf

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 72% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,8

Alle reviews

(5.604)

1.787 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Totally professional and pleasant

Oli made the whole process of buying a new defender a significantly pleasant experience. He was entirely professional, from helping with the spec, to following through on what needed to be done.

13 september 2026
Logo Sinclair Group

Antwoord van Sinclair Group

Dear Mr Stringer, Thank you for your kind words, we are thrilled to know that Oli made your experience purchasing a new Defender enjoyable and stress-free. We strive to provide exceptional service from start to finish. Enjoy your new ride! Kindest Regards, Sinclair Land Rover Aberystwyth.

Beoordeeld met 5 van de 5 sterren

Highly recommend

Highly recommend. Suzie was fab on reception. Very attentive. Service men were great. Even cleaned the car happy days

15 september 2026
Review zonder uitnodiging
Logo Sinclair Group

Antwoord van Sinclair Group

Dear Sinead, Thank you so much for your recommendation! We're thrilled that you had a positive experience with Suzie and our service department. It's always our goal to provide high quality service and leave our customers happy. We hope to see you back again soon! Kindest Regards, Sinclair Land Rover Aberystwyth.

Beoordeeld met 5 van de 5 sterren

Service from Connor was first class

Service from Connor was first class. Great communication, explanation of product and helpful on tips of moving over to a hybrid vehicle. Could not fault his service and representation of the brand.

13 september 2026
Beoordeeld met 5 van de 5 sterren

Bought my BYD Seal U DM-i - Love it

Bought my BYD Seal U DM-i early this month, the showroom staffs were really helpful and sorted everything quickly without any hassle. Thank you Maria. Car is brilliant — drives really smooth and quiet, and I am hardly using any petrol around Swansea, so saving a lot of money. Thank you Sinclair BYD Swansea

5 september 2026
Beoordeeld met 5 van de 5 sterren

Purchasing my car was a great…

Purchasing my car was a great experience no pressure sales just good honest advice and information.
The staff at Nayland were all very helpful and made the process easy. The car was handed over to me in perfect condition and I'm so pleased.

9 september 2026
Beoordeeld met 5 van de 5 sterren

Just picked up my new car from the team…

Just picked up my new car from the team at Mercedes-Benz of Cardiff and the service was exceptional. David looked after me from start to finish. He was professional, knowledgeable, and went above and beyond to answer all my questions and make the handover stress-free. Fantastic dealership and top-tier service. Thank you, David!

11 september 2026
Beoordeeld met 5 van de 5 sterren

The staff really made buying a new car…

The staff really made buying a new car so nice and freindly ,not pushing you or any pressure.Charles our salesperson was exellent ,a credit to Sinclair Group .

11 september 2026
Logo Sinclair Group

Antwoord van Sinclair Group

Hello
Thank you for this 5-star score and your lovely comments following your recent purchase at Sinclair Škoda Swansea!
We're delighted to read how Charles and the wider team made sure to provide a friendly and pressure-free environment for you as you explored our Škoda range and found the perfect car for you.
Thank you for sharing your experience, we do appreciate it and wish you many happy years in your new Škoda car!
Kind regards,
Sinclair Group

Beoordeeld met 5 van de 5 sterren

Everything was just smooth

Everything was just smooth! Dropped my car off for a gearbox service in the morning and they were done by around 2pm, considering they'd to wait for it to cool down and all. Price was quite reasonable as well.

3 september 2026
Beoordeeld met 5 van de 5 sterren

Sinclair garages purchase

Staff were friendly and approachable
New the product and fitted us with the correct car

16 augustus 2026
Logo Sinclair Group

Antwoord van Sinclair Group

Hi David, thank you so much for your kind review. We take pride in our knowledgeable and approachable staff who are dedicated to finding the perfect car for our clients. We are happy to hear that we could provide you with a positive experience. See you again soon!

Best wishes,
Sinclair Land Rover Brecon

Beoordeeld met 5 van de 5 sterren

The salesman Tim at Swansea dealership…

The salesman Tim at Swansea dealership was amazing as showed me everything I requested and since picking up the car he has been in contact and dealing with an issue regarding Audi lighting in doors that is not on the car but was told originally that it was so fingers crossed this will be sorted soon for me.

3 september 2026
Beoordeeld met 5 van de 5 sterren

VW polo r-line purchased at Port Talbot branch

We found a Polo r-line at VW Sinclairs port talbot. Arranged to see it and were happy with the car thereafter. Unfortunately the car had a small issue which needed rectifying, obviously this put some doubt in our mind about the car.
After then dealing with Nick from this point on, his customer service was great, keeping us informed and ensuring us the car will be ready for us. Subsequently, we purchased the car and were very pleased with Sinclairs service.

9 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful and efficient

Very helpful. Booked in early and was no problem at all.
Offered coffee while I waited. Vehicle ready on time and all beautifully washed. All members of staff friendly and obliging.

4 september 2026
Review zonder uitnodiging
Logo Sinclair Group

Antwoord van Sinclair Group

Hi Jackie, thank you for the glowing review. We're so glad to hear that our team was helpful, accommodating, and made sure you had a great experience. It was our pleasure to have you and we hope to see you again soon!

Best wishes,
Sinclair Land Rover Brecon

Beoordeeld met 5 van de 5 sterren

BYD CARDIFF

Very busy dealership. Carwyn dealt with our purchase. He was great from start to finish. Very friendly and efficient. Really pleased with the whole process. Special shout out to Adam also.

9 september 2026
Beoordeeld met 5 van de 5 sterren

Once again I must say that the service…

Once again I must say that the service that this body shop manager offers is second to none.
John you are such a great person to deal with, the repairs that you have undertaken to our vehicles are fantastic.

We can’t thank you enough,
Thank you John. And you’re team 👏👏👏

9 september 2026
Review zonder uitnodiging

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