The fact that I make an hour journey to the Hay on Wye dealership rather than a 10 minute drive to the Swansea branch says it all. Much more welcoming and friendly team who try their very best to reso... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week u... Toon meer
Carwyn, my sales executive knows what he was doing, he was warm and had all the information we required and more. When I came to Sinclair to order my car from London I had my son come with me. Afte... Toon meer
Helpful and professional staff when booking in for recall work and service, who also arranged a courtesy car. We had a reminder call a few days before the appointment, to advise the courtesy car... Toon meer
Bedrijfsgegevens
Over Sinclair Group
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Verenigd Koninkrijk
- www.sinclairgroup.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer experience
Josh was fab and made the purchase of my Audi TT stress free and he provided exemplary customer service. Highly recommended.
Totally professional and pleasant
Oli made the whole process of buying a new defender a significantly pleasant experience. He was entirely professional, from helping with the spec, to following through on what needed to be done.

Antwoord van Sinclair Group
Highly recommend
Highly recommend. Suzie was fab on reception. Very attentive. Service men were great. Even cleaned the car happy days

Antwoord van Sinclair Group
Really looked after well when changing…
Really looked after well when changing my car. Wayne was great at explaining options and working though decisions for changing the car.
Olivia Morgan was very professional and…
Olivia Morgan was very professional and helpful made my car buying very easy and enjoyable. Absolutely over the moon with my new car highly recommended.
Olivia Morgan was truly excellent
Olivia Morgan was truly excellent, and would highly recommend. Absolutely thrilled with my car.
Service from Connor was first class
Service from Connor was first class. Great communication, explanation of product and helpful on tips of moving over to a hybrid vehicle. Could not fault his service and representation of the brand.
Bought my BYD Seal U DM-i - Love it
Bought my BYD Seal U DM-i early this month, the showroom staffs were really helpful and sorted everything quickly without any hassle. Thank you Maria. Car is brilliant — drives really smooth and quiet, and I am hardly using any petrol around Swansea, so saving a lot of money. Thank you Sinclair BYD Swansea
Purchasing my car was a great…
Purchasing my car was a great experience no pressure sales just good honest advice and information.
The staff at Nayland were all very helpful and made the process easy. The car was handed over to me in perfect condition and I'm so pleased.
Just picked up my new car from the team…
Just picked up my new car from the team at Mercedes-Benz of Cardiff and the service was exceptional. David looked after me from start to finish. He was professional, knowledgeable, and went above and beyond to answer all my questions and make the handover stress-free. Fantastic dealership and top-tier service. Thank you, David!
Excellent service by Sam Jenkins he was…
Excellent service by Sam Jenkins he was so helpful!!
The staff really made buying a new car…
The staff really made buying a new car so nice and freindly ,not pushing you or any pressure.Charles our salesperson was exellent ,a credit to Sinclair Group .

Antwoord van Sinclair Group
Everything was just smooth
Everything was just smooth! Dropped my car off for a gearbox service in the morning and they were done by around 2pm, considering they'd to wait for it to cool down and all. Price was quite reasonable as well.
Sinclair garages purchase
Staff were friendly and approachable
New the product and fitted us with the correct car

Antwoord van Sinclair Group
The salesman Tim at Swansea dealership…
The salesman Tim at Swansea dealership was amazing as showed me everything I requested and since picking up the car he has been in contact and dealing with an issue regarding Audi lighting in doors that is not on the car but was told originally that it was so fingers crossed this will be sorted soon for me.
VW polo r-line purchased at Port Talbot branch
We found a Polo r-line at VW Sinclairs port talbot. Arranged to see it and were happy with the car thereafter. Unfortunately the car had a small issue which needed rectifying, obviously this put some doubt in our mind about the car.
After then dealing with Nick from this point on, his customer service was great, keeping us informed and ensuring us the car will be ready for us. Subsequently, we purchased the car and were very pleased with Sinclairs service.
Very helpful and efficient
Very helpful. Booked in early and was no problem at all.
Offered coffee while I waited. Vehicle ready on time and all beautifully washed. All members of staff friendly and obliging.

Antwoord van Sinclair Group
Wayne was helpful in getting me my new…
Wayne was helpful in getting me my new car. Quick and responsive and very friendly.
BYD CARDIFF
Very busy dealership. Carwyn dealt with our purchase. He was great from start to finish. Very friendly and efficient. Really pleased with the whole process. Special shout out to Adam also.
Once again I must say that the service…
Once again I must say that the service that this body shop manager offers is second to none.
John you are such a great person to deal with, the repairs that you have undertaken to our vehicles are fantastic.
We can’t thank you enough,
Thank you John. And you’re team 👏👏👏
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







