The fact that I make an hour journey to the Hay on Wye dealership rather than a 10 minute drive to the Swansea branch says it all. Much more welcoming and friendly team who try their very best to reso... Toon meer
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Lees wat reviewers zeggen
Fantastic process from start to finish. Special mention to Mark Davies & Lewis Williams!! From my initial visit with my wife & Kids they were very professional and made the sale exceed all my expe... Toon meer
Joshua was excellent, however, little lack of communication in the first week. Agreed to purchase vehicle on a Thursday and apparently the prep would take a week. Did not hear anything the next week u... Toon meer
Helpful and professional staff when booking in for recall work and service, who also arranged a courtesy car. We had a reminder call a few days before the appointment, to advise the courtesy car... Toon meer
Bedrijfsgegevens
Over Sinclair Group
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Verenigd Koninkrijk
- www.sinclairgroup.co.uk
4,8
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6K reviews
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Exceptional customer service!
As always, exceptional customer care at Sinclair Land Rover Hay on Wye.
Our Defender was booked in for service & an issue with one of the fobs. Courtesy vehicle, prompt resolution of the fob problem, all done in 24 hours & returned having had complimentary car wash.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Sinclair Group
Hi Cath, thank you for your kind words about our service at Sinclair Land Rover Hay on Wye. We are thrilled to hear that you had a great experience with our team and that we were able to resolve your fob issue promptly. We appreciate your loyalty and look forward to serving you again in the future!
Good service from the staff
27 augustus 2026
Antwoord van Sinclair Group
Hello John,
Thank you for your kind words and this 4-star score following your recent visit to Sinclair Škoda Swansea!
Providing great service is our top priority and we are thrilled to hear that our staff met your expectations.
Thank you for choosing Sinclair Škoda, we appreciate your support and look forward to welcoming you back to our Swansea dealership again in the future.
Kind regards,
Sinclair Group
The Salesman was excellent and the car…
The Salesman was excellent and the car was great.
28 augustus 2026
Antwoord van Sinclair Group
Thank you for your positive review! We strive to offer excellent service and quality vehicles to all of our customers. We are thrilled to hear that you had a great experience with our salesman and your car. We appreciate your business and hope to see you again in the future!
Kind regards,
Sinclair Group.
Found the whole experience good
Found the whole experience good, very helpful finding us a used car and went into great detail with us on the cars background. The purchase was also very straightforward and time taken to explain the cars features.
26 augustus 2026
Antwoord van Sinclair Group
Thank you for taking the time to share your positive experience with us, Mr Gilpin! We are thrilled to hear that you had a great experience purchasing a used car from us. We hope you enjoy your new car and look forward to seeing you again! Kind Regards, Sinclair Group
We received first class service from Alistair at Sinclair Swansea
Alistair the salesperson was very friendly, courteous and knowledgable and made us feel confident with our choice.
We also experienced a warm welcome from the lady on reception.
22 augustus 2026
A very positive experience
I’ve used the Land Rover Hay on Wye dealership for 7/8 years since purchasing my LR Discovery Sport from them and have always received a polite and professional service from the staff there. I recently had a major service and repair done and Yaz and Angus were a pleasure to deal with and (as always) delightful, upbeat and kept me well informed of progress.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Sinclair Group
Hi Laura, thank you for the kind words about our dealership and staff at Sinclair Land Rover Hay on Wye! We always strive to provide excellent service and are happy to hear that Yaz and Angus were able to assist you with your recent service and repairs. We truly appreciate your loyalty as a client for over 7 years. Thank you for choosing us as your trusted Land Rover dealership.
Excellent staff and service
Excellent staff and service. Well done first class experience.👍
27 augustus 2026
Review zonder uitnodiging
Antwoord van Sinclair Group
Hi Michael, thank you for the kind words! We are thrilled to hear that you had a first-class experience with our staff and service. It means the world to us that you recognised our hard work!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Mike (sales) constantly kept me…
Mike (sales) constantly kept me informed as we moved through the purchase with both calls & emails. On collection day the car was beautifully prepped. Paperwork all very well explained & the handover process with a thorough explanation of the basic functions of the vehicle.
19 augustus 2026
Antwoord van Sinclair Group
Hi Rob, thank you for the kind words, we're glad to hear that our team provided exceptional service throughout your car purchase. We aim to keep our clients informed and happy every step of the way. Enjoy your new car!
Best wishes,
Sinclair Land Rover Ludlow
First Class Service
From initial contact on the telephone both Tom and Jarrod treated us well, they were polite and knowledgeable. We were based in Cornwall and they were based in Port Talbot and once a deal had been agreed on the telephone we went to Port Talbot to test drive the vehicle in order to seal the deal. The car was ready for us when we arrived and we took it away with us after a detailed hand over
25 augustus 2026
Antwoord van Sinclair Group
Thank you for your kind words! We are thrilled to hear that our team provided exceptional service and made the process easy for you. We pride ourselves on being knowledgeable and making sure our customers are well taken care of. Happy driving!
Kind regards,
Sinclair Group.
GREAT BOYS!
27 augustus 2026
Antwoord van Sinclair Group
Thank you so much for your glowing review! We are thrilled to hear that you had a brilliant experience with us. Our team always strives to exceed expectations and we are so grateful for your support. Cheers to many more 11/10 experiences!
Best wishes,
Sinclair Land Rover Swansea
Jess was fantastic at finding exactly…
Jess was fantastic at finding exactly what I was looking for in my purchase was always keeping me updated would definitely buy for her again Richard France
19 augustus 2026
Antwoord van Sinclair Group
Thank you so much for the positive review, Richard! We are thrilled to hear that Jess was able to provide you with excellent service and find exactly what you were looking for. We would be more than happy to assist you with any future purchases, thank you for choosing Sinclair Land Rover Ludlow!
I could not believe how helpful the…
I could not believe how helpful the staff member called ALISHIA was throughout my visit . She was incredible printing out documents with images to determine what parts I had to order and all other helpful information . All the staff there were incredibly polite and welcoming 10/10 and much more . REGARDS COLIN AUDI A2
25 augustus 2026
Review zonder uitnodiging
I’ve had my car for a couple of days…
I’ve had my car for a couple of days now and absolutely love it! Just the upgrade I was needing. Phill was absolutely wonderful and helped me out with everything I needed and getting the car I wanted, and was happy to answer all my questions. The whole process was super easy as well!
21 augustus 2026
Antwoord van Sinclair Group
Thank you so much for the kind review! We are thrilled that you are loving your new car and had a positive experience with Phil. Our team prides themselves on making the car buying process easy and enjoyable. We appreciate your business!
Kind regards,
Sinclair Group.
Made to feel welcome and great deal of…
Made to feel welcome and great deal of patience when i changed my mind about the car I chose.
23 augustus 2026
Antwoord van Sinclair Group
Thank you for your kind words! We strive to make every customer feel welcome and are happy to accommodate any changes in your decision making. We appreciate your business and hope to see you again soon.
Kind regards,
Sinclair Group.
Excellent service support and experience
18 augustus 2026
Review zonder uitnodiging
Antwoord van Sinclair Group
Hi Nicky, thank you for your kind words! We're thrilled to hear that you had an excellent experience with our client service team. Our team is dedicated to providing exceptional support to all of our clients. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Salesman was brilliant
Salesman was brilliant, took care of everything from start to finish, was really impressed, showroom and staff were excellent,, really nice experience buying from them , big shout out to the valets
And thanks again to Nathanial Powell (salesman)
If you’re looking for a nice new vehicle he’s the man
22 augustus 2026
Antwoord van Sinclair Group
Thank you for your fantastic review, Daniel.
We’re delighted to hear that Nathanial looked after you so well from start to finish and made buying your new vehicle such an enjoyable experience. It’s also great to hear your kind comments about the showroom, the wider team and, of course, a well-deserved shout-out to our valeting team for making sure everything was looking its best!
We’ll be sure to pass your thanks on to Nathanial and the team. We really appreciate the recommendation and hope you enjoy every mile in your new vehicle.
Kind regards,
Sinclair Group.
Marc Roberts was amazing..
Marc Roberts was amazing... the whole experience from start to finish was flawless. Having already had a Landrover from another store, purchasing this one from Swansea and dealing with Marc was professional, easy and very swift.
16 augustus 2026
Antwoord van Sinclair Group
Hi Edward, thank you for your kind words. We're so glad you had a flawless experience with Marc and our team at Swansea. We strive to make the car buying process professional, easy, and swift for all of our clients. Enjoy your new Land Rover!
Best wishes,
Sinclair Land Rover Swansea
Superb customer service
I saw a car that I wanted to buy in the Newport branch, I asked the Cardiff branch for advice. I had taken out an extended warranty on mine which had 10 months left to run, they had also given me a valuation 1 month previously. When I asked if they could help with the warranty they could not and also dropped the valuation by £350.
I called the Newport branch and dealt with Kyle who went above and beyond, not only did he and his manager Ash sort the warranty issue, they honoured the initial valuation.
I saw the car on the Tuesday, took it for a really good test drive, I collected it on the Friday. Kyle did a brilliant, thorough handover.
This is customer service at its best! Well done guys, it was a pleasure dealing with you, I’ll definitely return and recommend you.
21 augustus 2026
Antwoord van Sinclair Group
Hi Nipper, thank you so much for taking the time to share your excellent experience with us! It was our pleasure to assist you with your warranty and valuation needs, and we're thrilled that Kyle and Ash provided five-star client service. We can't wait to see you again and appreciate your recommendation. Happy driving in your new car!
Best wishes,
Sinclair Land Rover Newport
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