I not only received poor customer service from SkyGeek, but rude and inappropriate response to my email simply requesting an ETA for the product I had ordered and had pre-paid. Se below cut... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx trac... Toon meer
Bedrijf heeft geantwoord
Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would n... Toon meer
Bedrijf heeft geantwoord
Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
Contactgegevens
30 Airway Drive, Suite 2, 12540, LaGrangeville, Verenigde Staten
- 888.759.4335
- service@skygeek.com
- www.skygeek.com
1,2
Zeer slecht
492 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
After some searching
After some searching, found on your site. It has the
Material Certs available, which is a must for government jobs.
When you have parts I need it makes my job much easier.
Thanks
28 oktober 2020
Review zonder uitnodiging
Always easy ordering
Always easy ordering. Always quick shipping. Just what we need when we need it.
26 oktober 2020
Review zonder uitnodiging
Never received order - update - although it was difficult to reach customer service at first, they did reach ut to me and have resolved the issue with a full refund.
Never received order, impossible to reach customer service, no call back from message left
26 oktober 2020
Review zonder uitnodiging
Antwoord van SkyGeek
Hi,
We were able to find your order and it looks like it shipped on 10/12. But, according to the UPS tracking number, it looks like the package is damaged and stuck in AZ as of Friday (10/23) . We have not received any notifications from UPS in regards to the order yet but I do see we have 3 more of the item in inventory, and so our team will be in contact shortly and we can file a claim. I do see you called yesterday and left a voicemail that has yet to be returned. We try to return all calls the same day, but unfortunately sometimes due to the volume of calls we receive, it can sometimes take up to 24 hours. If you submit an email ticket, we also have team members monitoring those independently: service@skygeek.com. I am sorry your order was damaged in transit, and you were unable to reach us yesterday; we will be in touch shortly to help.
Sincerely,
Emma
Don't pay for same day shipping
I placed an order online and paid for same day guaranteed shipping. Two days later I called to request a tracking number. Per the customer service rep, it hadn't shipped. I begged her to please have it ship that day (a Friday). It still did not ship until after the weekend. We probably will not order again since their same day guarantee is not a guarantee and customer service did not even make an effort to right the wrong. We did get our $10 refund for paying for same day shipping.
26 oktober 2020
Review zonder uitnodiging
Antwoord van SkyGeek
Hi Kelly,
I see what you mean. The order should have shipped out the same day. Our warehouse prioritizes same day shipping, and unfortunately, it looks like they were not able to get this out. I do see we were able to refund it, but that we were not able to ship it out until Monday. I understand that doesn't help now, and alerted our CSR manager who reached out with tracking information, along with our warehouse team. We hope that if you choose to place another order for same day shipping, that you will contact us so that we can remove the charge or reach out so we can add it free of charge to restore confidence in order processing.
Sincerely,
Emma
Everything was as expected and on time…
Everything was as expected and on time !! First time user and will be again.
20 oktober 2020
Review zonder uitnodiging
Best Price Fast Service
I have used 732 sealant at work and found that Sky Geek had the best price. There was a cost for shipping but ordering in quantity more than offset the lower price.
Delivery was faster than promised, will look for other items in the future. Thanks Sky Geek.
19 oktober 2020
Review zonder uitnodiging
What I ordered on time.
Ordered some oil filters and boot cleaner that no one else sells. Everything arrived within a week.
17 oktober 2020
Review zonder uitnodiging
I still haven’t got my order yet I been…
I still haven’t got my order yet I been wait for a while now
16 oktober 2020
Review zonder uitnodiging
Antwoord van SkyGeek
I see your order from 9/26 and the item currently has a 25-28 day lead time. It looks like your estimated ship date of 6 business days after your order was placed was sent prior to the timeframe being adjusted by the manufacturer. As this is a 3M in-demand COVID item, unfortunately, the dates can be pushed out due to military/government/PPE needs and any manufacturing delays. We followed up about this item again a few days ago and are awaiting a new date these will be manufactured and out the door. As soon as we get a new date, we will update your order, or please reach out to us if you need us to cancel it. I apologize that the estimated ship date was not updated yet, and we will be in touch shortly, or you can reach us at service@skygeek.com.
Sincerely,
Emma
service was great
service was great
order was on time
very good price
15 oktober 2020
Review zonder uitnodiging
Gloves were just as expected
The gloves were just as expected and i received them in a timely manner. I will use SkyGeek again.
14 oktober 2020
Review zonder uitnodiging
Shipping is too expensive
14 oktober 2020
Review zonder uitnodiging
Good experience
Good experience, no drama, parts arrived sooner than expected. Good company to do business with.
11 oktober 2020
Review zonder uitnodiging
Product
Cor ban 23 undyed was purchased. Smooth purchase with fairly quick delivery time. Its what I expected. Thank you.
8 oktober 2020
Review zonder uitnodiging
They are gloves dont know what you want…
They are gloves dont know what you want said were in stock and got shipped.
7 oktober 2020
Review zonder uitnodiging
Great product I love it
4 oktober 2020
Review zonder uitnodiging
If there is a 100' minimum order why…
If there is a 100' minimum order why would it ship out as a 75' and a 25' ?
other wise 5 stars
2 oktober 2020
Review zonder uitnodiging
Awesome Layout & Products
Your website is easy to use and it's helpful that you quickly show what you have in stock and alternatives for items that aren't available. You quoted us an ETA and you beat it by over a week which was also VERY HELPFUL!!! We'll order again.
2 oktober 2020
Review zonder uitnodiging
Doesn't know what two means.
I ordered two adapters and only received one. It lists two on the receipt, but there was only one in the package.
2 oktober 2020
Review zonder uitnodiging
Antwoord van SkyGeek
Hi Rocky,
I see your order was placed on 9/19 and has 2 adapters listed, showing we only had 1 in stock when your order was placed and the remaining unit was expected to ship 11/19/2020. Both the order confirmation and shipping confirmation show that 1 was shipping sooner, shipped on 9/22, which was the last one we had in stock (shipped so you weren't waiting for both), and the remaining adaptor was yet to ship.
We are happy to provide support or answer any order questions if you need to contact us: service@skygeek.com, or wish to cancel the remaining part: 888-759-4335. I will have our team reach out to see if you need anything as I didn't see any support tickets or questions related to this order.
I am sorry that you were expecting the two adaptors in the first shipment, and I hope that based on the information you have, we will be able to revise your experience to be more stellar.
Sincerely,
Emma
Cleaners
Gloves are awesome and delivered right when expected
YEAH SKY GEEK😄❤️👍🏻
1 oktober 2020
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.