Smackcoders Reviews 

50
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

The plugin is excellent and works really well. I initially tried the free version and was very impressed with its features, performance, and ease of use. That positive experience gave me the confidenc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This incredible plugin can solve some problems no other can do as: 1. This is the only plugin that can create Pods in bulk. This is a relief for those coming from CIO Custom Fields Importer (cu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lost access to an old email address containing Licence of Smackcoders plugin : they helped me get it back even years after buying it ! Their importer works great with google docs ! Awsome support... Toon meer

Beoordeeld met 5 van de 5 sterren

[WordPress Ultimate CSV Importer pro] Fast support, they solved all my problems without having purchased the product yet but only using the free version. They also modified their code to handle my... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Business- en IT-adviesbureau
  4. E-commerceplatform
  5. Internetwinkel
  6. Softwarewinkel

Informatie afkomstig van verschillende externe bronnen

Smackcoders provides the smartest WordPress Plugins, CRM Extensions and Blockchain & data analytics experts


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

50 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(50)

5 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good support

Good support, quick and effective reply.

17 januari 2024
Review zonder uitnodiging
Logo Smackcoders

Antwoord van Smackcoders

Thank you for your kind words! We're glad to hear that you're satisfied with our support. If you ever have more questions or need assistance in the future, feel free to reach out. Your positive feedback is greatly appreciated!

Beoordeeld met 1 van de 5 sterren

Get away from this company

CSV Importer purchased, import does not work.
I wrote to support, after 4 days I received an answer that had nothing to do with my question but only contained a link to a video.
Sent another request to support, now 10 days have passed and still no response!
This is not worth 199 dollars, and actually not even worth this 1 star

and to this day (27.09.2024) this cowardly association has still not taken care of it.
Conclusion: minus 50 stars, clearly FRAUD

3 januari 2024
Review zonder uitnodiging
Logo Smackcoders

Antwoord van Smackcoders

Dear Mi,

We sincerely apologize for the inconvenience you've experienced with our CSV Importer. We understand the frustration you must be feeling, and we want to assure you that your concerns are our top priority.

We regret that your initial support experience did not meet your expectations. This is not the level of service we aim to provide, and we have taken steps to address the communication issues within our support team.

We would also like to inform you that we did reach out to you via email to discuss and resolve your issue. If you did not receive our communication or still need assistance, we are ready and more than happy to help.

Please feel free to reach out to us directly at support@smackcoders.com, and we’ll ensure your concerns are addressed promptly.

Rest assured, we are working diligently to improve our support processes and provide more effective assistance. Your feedback is invaluable in helping us enhance our product and service.

Thank you for your understanding and patience.

Beoordeeld met 5 van de 5 sterren

Customer service is indeed for a lifetime

Lost access to an old email address containing Licence of Smackcoders plugin : they helped me get it back even years after buying it !

Their importer works great with google docs !
Awsome support & products

1 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Lifesaver for Managing Data!

I've been using the CSV Importer PRO plugin by Smackcoders for a while, and it's made managing data on my WordPress site much easier.

What makes CSV Importer PRO stand out is the great support from Smackcoders. They quickly addressed any questions or issues I had and went the extra mile to make sure I was happy.

29 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant support for brilliant software

Smackcoders have produced a truly brilliant plugin with Ultimate CSV Importer. I used it update my ACF repeaters flawlessly. Initially I struggled but once their online support pointed me in the right direction I was thrilled with how easy was to update my content. No hesitation in giving them a good review and would recommend their plugin to any serious WordPress developer.

30 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professioneller und schneller Service

Wir setzen die Vibe Suite App von Smackcoders ein. Und obwohl wir bisher nur die kostenfreie Version einsetzen, haben wir kurzfristig professionelle Unterstützung per Remoteverbindung bekommen, als wir serverseitig Schwierigkeiten bei der Installation hatten. Die Hilfe war routiniert und unser Problem schnell gelöst.

10 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As an experienced WordPress developer

As an experienced WordPress developer, I've found the WordPress Ultimate CSV Importer Pro by Smackcoders to be a vital addition to my toolkit. Here's a quick breakdown of the pros and cons:

Pros:

Seamless integration with Toolset Types plugin, streamlining custom post type management.
Significant time-savings due to efficient import and export of data.
Exceptional customer support, offering prompt and knowledgeable assistance.
User-friendly interface, making it accessible for developers of all levels.

Overall, the benefits of this plugin far outweigh the minimal to no cons. I highly recommend WordPress Ultimate CSV Importer Pro to any developer looking to optimize their workflow and enhance their project efficiency.

1 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Team

I installed a tryed version of import plugin and they helm me in chat also if i don't buyed the payment version. I solved my problem and buyed the premium version.
Great team, I'm sure i take all their products

30 maart 2023
Review zonder uitnodiging
Logo Smackcoders

Antwoord van Smackcoders

Dear Daniele,

Thank you for sharing your positive experience with the support team and your decision to purchase the premium version of the import plugin.

We are glad to hear that the support team was able to help you in a timely and effective manner, and that you had a great overall experience with our products. We strive to provide the best possible service and support to all our customers, and we appreciate your feedback and loyalty.

We look forward to serving you again in the future and providing you with top-quality products that meet your needs.

Beoordeeld met 5 van de 5 sterren

The plugin the incredible and the…

The plugin the incredible and the support is fast and effective!

28 maart 2023
Review zonder uitnodiging
Logo Smackcoders

Antwoord van Smackcoders

Dear Jason,

Thank you for taking the time to share your positive experience with the plugin and support team! We're thrilled to hear that you found our plugin to be incredible and our support team to be fast and effective.

Providing excellent customer service is one of our top priorities, and we're glad to hear that we were able to meet your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us. Thanks again for your review!

Beoordeeld met 5 van de 5 sterren

Best WordPress Importer tool around

I recently used the Ultimate WP CSV importer and I must say I am thoroughly impressed with the product. The plugin is extremely easy to use and comes with a variety of features that make it a great choice for anyone looking to import large amounts of data into WordPress.

The plugin is highly customizable and allows you to map your CSV file to the appropriate fields in WordPress. It also supports custom post types and taxonomies, which is a great feature for those looking to import data into their custom WordPress installations.

What I loved most about the plugin is its excellent support team. They were prompt in answering all my queries and even provided me with a custom solution for a unique requirement that I had.

Overall, I would highly recommend the Ultimate WP CSV importer to anyone looking to import large amounts of data into WordPress. The plugin is easy to use, highly customizable, and backed by an excellent support team

17 maart 2023
Review zonder uitnodiging
Logo Smackcoders

Antwoord van Smackcoders

Dear William,

Thank you so much for taking the time to leave such a positive review of our Wp ultimate CSV importer on Trustpilot! We are thrilled to hear that you have had a great experience with our tool and that it has been helpful for you.

At Smackcoders, we are committed to providing our customers with the best possible experience and we are delighted to know that our CSV importer has met your expectations. Our team works tirelessly to ensure that our tools are easy to use, reliable, and efficient, so it is always gratifying to hear that our efforts have paid off.

Thank you again for your kind words and for choosing our Wp Ultimate CSV importer. If you ever need any assistance or have any questions, please do not hesitate to reach out to us. We are always here to help and support you in any way we can.

Beoordeeld met 1 van de 5 sterren

Simply rubbish

Simply rubbish - go with WP All Import sure its more to set up for JetEngine CPT but far better than this software i simply didn't read the reviews before purchase - such a miskake

22 maart 2023
Review zonder uitnodiging
Logo Smackcoders

Antwoord van Smackcoders

Dear Dave,

We're sorry to hear that you had a negative experience with our WP CSV importer. We take all feedback seriously and are constantly working to improve our product.

We would appreciate the opportunity to discuss your experience further and see if there's anything we can do to improve your experience with our product. Please don't hesitate to reach out to us directly with any concerns or questions.

We would like to assure you that our WP CSV importer is also a reliable and efficient tool for importing JetEngine CPT into WordPress.

We hope to have the opportunity to earn your trust

Beoordeeld met 5 van de 5 sterren

Very serviceminded support

I somehow managed to order the wrong Extension (Duplicate checker) but what I should have ordered was the "Smart duplicate Merger" Extension.
Support was very friendly and made the swap without any hesitation. Thanks Smackcoders :)

8 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very BAD support

Very BAD support, buggy plugin. Shame I wasted 200$ bucks on plugin that is not working. Avoid this company in big circle.
Thanks in advance.

Marijan Kopčić

27 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buggy and not ready for people to use

They sell buggy software and offer no refund for software that is not ready for people to use. They try to work with you to get the bugs out but software in that state should not be sold yet.

18 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Support goes ABOVE and beyond!

Support goes ABOVE and beyond!

I cannot tell you how much the developers worked with me to make sure the plugin was working as intended and to match some custom situations. Thank you!

30 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great plugin - saved many, many hours of work!

Great plugin! Saved me an incredible amount of time on a site I am currently building, and I am certain I'll use it for the next site too and likely multiple times in the future. In addition, when I contacted the developers about something I couldn't figure out, I got a very friendly and prompt reply and they solved my problem and even made a little video showing me how to do it.

15 september 2021
Review zonder uitnodiging

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