Shefa was easy to speak to and good at her job she helped me with my payment and was very quick, she provided a good service to me for their company!
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This will be a little long. Having used Snap Finance a couple of years ago, it seemed the logical next step to do the application for the credit card and have peace of mind in the event of any futur... Toon meer
Bedrijf heeft geantwoord
Snap finance there service and staff are fantastic and very helpfull.There rates for there loans so that you can get what you urgently need are very good.They have helped me to get my mobility scooter... Toon meer
Bedrijf heeft geantwoord
Very easy to apply, i changed my mind about the supplier I'd chosen when i applied for my loan. I contacted Snap Finance and they changed the supplier details immediately. I was able to make my purcha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Financing from Snap helps merchants help their customers. Empower your customers today with finance from Snap Finance. Join now.
Contactgegevens
4,4
Uitstekend
1K reviews
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Heeft 96% van zijn negatieve reviews beantwoord
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The agent was very polite
The agent was very polite, very patient
18 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Good morning, thank you so much for your 5-star review! We're very pleased to hear that the agent was polite and patient throughout your experience.
We really appreciate you taking the time to share your feedback. We'll be sending you a private message shortly to gather a few more details so that we can pass your kind words on to the agent and ensure they receive the recognition they deserve. Thanks, Snap Finance
Thank you again for your wonderful feedback and for choosing us. 😊
Amazing service our account manager…
Amazing service our account manager Miranda has been so patient with a million emails and questions, went live two days ago and already had first customer, amazing service and company
19 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi James, thank you so much for your wonderful review! It’s fantastic to hear that your experience has been such a positive one. Miranda will be thrilled to know that her patience, support and dedication made a difference throughout your journey to launch.
Congratulations on going live and securing your first customer so quickly, what an exciting milestone! We’re grateful for your kind words and for choosing us to be part of your business journey. We look forward to supporting your continued success and celebrating many more achievements with you. Regards, Snap Finance😊
Easy to sort out monthly repayments…
Easy to sort out monthly repayments good customer service
10 juli 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Sean, thank you for your fantastic 5-star review! It's good to hear that you found your monthly repayments easy to arrange and that you had a positive experience with our customer service team. We really appreciate you taking the time to share your feedback, and we're pleased we could help. If you ever need any further assistance, we're always here to help. Regards Snap Finance 😊
I have never had any trouble with…
I have never had any trouble with payments. I phoned today to find out my balance due to me not being able to get on my account. The guy I spoke to was polite and answered my question clearly.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Alison, thank you for your 5-star review. It's wonderful to hear that you've always found payments straightforward and hassle-free. We're also pleased that the colleague you spoke with was polite, helpful, and able to clearly answer your question regarding your balance. Your kind feedback is greatly appreciated, and thank you for taking the time to share your experience. Regards, Snap Finance😊
It was fast and no messing about
7 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Tony, thank you for the fantastic 5-star review!
It's great to hear that everything was handled quickly and efficiently. We know how important it is to keep things simple and hassle-free, so your feedback means a lot to us.
Thank you for your support, and we hope to assist you again in the future. Regards, Snap Finance
Snap Finance
Great service- quick and easy application.
Hassle free - fast response
Recommend
16 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Graham, thank you for your fantastic 5-star review! We're so pleased to hear that you found the application process quick, easy, and hassle-free. Providing a fast and straightforward experience is exactly what we aim for, so it's great to know we delivered. We really appreciate your recommendation and thank you for choosing us. Regards, Snap Finance😊
Antwoord van Snap Finance UK
Hi Michael, thank you so much for your 5-star review! We're thrilled to hear that you had a great experience. We truly appreciate your kind words and look forward to welcoming you back in the future. Regards, Snap Finance 😊
Snap Finance responded quickly to my…
Snap Finance responded quickly to my query today wirh positive information. Snap Finance staff are polite and very understanding regarding personal needs involving method of regular payments. I was very pleased when told an up-to-date account is being posted. This makes it very easy to keep track. Well done....❤️
14 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Good morning, thank you for your wonderful review. We're delighted to hear that our team was able to respond quickly to your query and provide the information you needed. It's great to know that our flexible approach to payment arrangements and understanding of individual circumstances made a positive difference to your experience. We're also pleased that receiving an up-to-date account statement will help you keep track of your account more easily. We truly appreciate your feedback and your kind words about our team. If there was a team member that stood out to you, let us know by return. Regards, Snap Finance❤️
The application process was very easy…
The application process was very easy to complete and an instant decision was made.
Only downside is that there is no explanation that you have to reapply for each individual product rather than use a remaining balance . Having this information would be helpful and also to cut out the continuous emails after the application is accepted. Customer service though is very helpful and explained a lot of queries I had . Spoke to an advisor yesterday morning who was very lovely to talk to and very helpfull and fully took on board what I was meaning and will pass this information on .
14 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Edwin, thank you for taking the time to leave your feedback. We're pleased to hear that you found the application process easy to complete, received an instant decision, and that our customer service team was able to help with your queries.
We appreciate your comments regarding the need to reapply for individual products and the volume of emails received after acceptance. Feedback like yours is invaluable in helping us identify areas where we can improve both our communications and the overall customer experience.
We'd like to understand more about your experience. We will reach out separately to request further details so that we can respond to you in person.
Thank you again for your comments and for choosing our services. Regards, Snap Finance
Antwoord van Snap Finance UK
Good Afternoon, thank you for your 5-star review! We're delighted to hear that you were happy with the customer service you received. Providing a friendly, helpful and efficient experience is very important to us, so it's wonderful to know we've met your expectations. We truly appreciate your feedback and look forward to assisting you again in the future. Thanks, Snap Finance😊
Good customer service
Good customer service, dealt with my query quickly...
13 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Jess, thank you so much for your lovely 5-star review! ⭐
We're delighted to hear that you received good customer service and that your query was dealt with quickly. Providing prompt and helpful support is always our aim, so it's great to know we met your expectations.
We really appreciate you taking the time to share your feedback and thank you for choosing us. Regards, Snap Finance 😊
Application was easy and straight…
Application was easy and straight forward
13 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Jeremiah, thank you for taking the time to leave us a 5-star review! We're so pleased to hear that the application process was easy and straightforward. Your feedback means a lot to us, and we're glad we could provide a smooth experience. 😊 Thanks, Snap Finance
Great company this is my 7th year with…
Great company this is my 7th year with them cant thank them enough
13 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Good morning, thank you so much for your wonderful 5-star review! ⭐
We're very pleased to hear that you've been with us for seven years and that we've been able to support you throughout that time. Your loyalty means a great deal to us, and we truly appreciate your kind words.
Thank you for placing your trust in us year after year. We look forward to continuing to support you for many more years to come. Kind regards, Snap Finance
Staff are polite and professional
Staff are polite and professional, had no issues with my application, swift response.
27 juli 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Jantsen, thank you for your wonderful 5-star review!
It's nice to hear that you found our staff polite and professional and that your application process was smooth and straightforward. Providing prompt responses and excellent customer service is something we pride ourselves on, so it's great to know we met your expectations.
Thank you for taking the time to share your experience. We truly appreciate your feedback and wish you all the best moving forward. Thanks, Snap Finance😊
Antwoord van Snap Finance UK
Hi Chloe, thank you for your 5-star review! We're delighted to hear you had an excellent experience all round. We really appreciate your support and look forward to welcoming you again soon. Thanks, Snap Finance 😊
no messing about very professional and…
no messing about very professional and helpful
10 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Colin, thank you for taking the time to leave us a 5-star review. We're pleased to hear that you found the service professional, helpful, and hassle-free. Your kind comments mean a lot to us, and we appreciate your support. Regards, Snap Finance
Jodie is from snap finance amazing
Jodie is from snap finace she gone above a beyond with helping me out with confusion that she made me feel so comfortable her boss or manager she know this she amazing with her customers services every time she called me she very good at her job she kinda customers services lady I've ever spoken to i just want everyone too know snap finances group is very lucky to have her. Thank you Jodie for ur phone calls and help keep it up u need to train other customers services people in how speak to people with high in mental health issues thank you again Jodie need pay.rise I'm just grateful for you
11 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Good Afternoon, thank you so much for your wonderful 5-star review.
We are absolutely delighted to hear about your positive experience with Jodie. Providing excellent customer service is something we take great pride in, and it's fantastic to know that Jodie went above and beyond to support you, helping to ease any confusion and making you feel comfortable throughout the process.
Your kind words about her patience, empathy, and communication skills mean a great deal. We understand how important it is to feel listened to and supported, particularly when dealing with challenging circumstances, and we're pleased that Jodie was able to make such a positive difference.
We will be sure to share your feedback with Jodie and her management team, who will be thrilled to hear how highly you think of her. Recognising team members who consistently deliver exceptional service is incredibly important to us, and your comments are a wonderful testament to the impact she has on our customers.
Thank you again for taking the time to leave such thoughtful feedback. We truly appreciate your support and are grateful for the opportunity to have helped you. Regards, Snap Finance
Issue resolved quickly and sympathetically
After complaining about payment being taken on previous working day and not following working day when it fell on a weekend I received a phone call amending my issue from a very helpful and sympathetic person which I am very happy and grateful for so thank you
11 augustus 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Paul, we're glad that we were able to sort the payment issue out for you so swiftly and appreciate the amended review to 5 star! Appreciate that very much. We look forward to supporting you in the future. Regards, Snap Finance
Hi Paul, thank you for providing your details, your records have now been amended in that future payments will collect after the weekend and a representative will be calling you today out of courtesy, to ensure there is nothing else we can do to assist you. Thanks, Snap Finance
Hi Paul, thank you for taking the time to share your feedback. We're sorry to hear that the timing of your payment collection has caused frustration and understand how important it is for payment dates to align with your personal circumstances.
We appreciate your comments regarding your chosen payment date falling on a weekend and the impact of collecting the payment earlier than expected. We are able to resolve this for you and will arrange for a member of our Customer Service Team to get in touch with you this week. We will contact you under separate cover to request details of your account to assist with this. Thanks, Snap Finance
Great service would reccamend to any one
27 juni 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Michael, thank you so much for your 5-star review!
We're delighted to hear that you were happy with the service. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
We look forward to helping you again in the future! Thanks, Snap Finance 😊
Very good customer service
Very good customer service. Easy to download app to keep a track on your account and spending. Snap! Stayed in touch but not pushy, it was vey easy to use your virtual card for purchases and you had a wide range of services you could use. Very pleased with them and would recommend others to try
8 juni 2026
Review zonder uitnodiging
Antwoord van Snap Finance UK
Hi Tracey, Wow, thank you for your wonderful review! We're so pleased to hear that you found our service easy to use and that the app helps you stay on top of your account and spending. It's fantastic that you enjoyed the convenience of the virtual card and the range of services available. We always aim to provide supportive communication without being intrusive, so it's great to know we got that right. Thank you for your kind recommendation and for being part of the Snap! community. Regards, Snap Finance😊
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