Sobeburger Reviews 

it was very dry and tasteless i don't recommend anyone to order everything i ordered i threw away the worst burger i've ever tried and it was also very oily i don't recommend you to order it if you don't want to end up in the hospital

Ordered a Cheeseburger but they gave me some weird chicken burger. Also they never pick up. Food looks nothing like the menu. 100% avoid!

From Bristol branch. Ordered on just eat.

I went there on the date of Saturday 17th of January in the evening went witj my cuzin to the branch in Ealing there were 2 staff members working on shift and took forever to make the food I was in the shop for more then an hour after paying and still no food came I got angry and demanded a refund which then put me in a spot where I had no money left in my account and was made to wait for a refund after 3 days also within the tension of me getting angry I saw the staff drop the food on the floor and then picked it up made it look like it didnt drop and handed it to a customer I made the customer aware too

Ordered food today from SoBe Hampton, however after nearly 1 hour the food had not turned up. App showed "delivered" but it was not. Delivery driver stated it had to be taken back to the restaurant and to ring them.
Called the restaurant and the person I spoke to on the phone was a complete numpty. Made zero sense and kept telling me to contact SoBe. Turns out they use Village Grill to fulfill their orders in the area (dont disclose that anywhere) No offer of help, support or more importantly Food. £40 out of pocket trying to get the money back from the ordering platform whilst making some toast.

Don't usually try new food places as they are usually a complete let down. Well done SoBe for cementing that theory.

West byfleet Sobe
Ive ordered from this place several times. In the beginnning when they first opened - the food was ok. I ordered a chicken burger for my mother once & for the rest of the family we ate regular smash burgers. My mother had severe food poisoning that same evening (vomiting all night and the following day) - By mistake i ordered again earlier in Dec 2025 (with my father) - the quality was terrible, im not sure where they source their chicken but it is either very low quality or frozen for years it was inedible & i wouldnt even feed it to my dog. My parents are in their 70's.... My younger brother also ordered a smash burger more recently, he explained to me that it was burnt to a crisp and tasted like charcoal.... very disappointing on all 3 occasions. Order with caution from this establishment.... i called to complain about the quality of the most recent order, the staff offered to prepare another burger to replace the order we were unhappy about, i did not accept this nor did i want a refund - i would never order from this place again.Quality is terrible and we were served food poisoning on two occasions. Be careful- especially if you are ordering for older folks.... disappointing and dangerous. Tbh

We had two burgers of them . Buy one get one free offer. The meat was off and disgusting. We could not get a refund from Uber eats. I wonder how Uk legislations allow such things.

Spent nearly £70 on 4 meals, one had the chicken tenders missing and no dips with any of the meals.
When i contacted deliveroo customer service they said there was insufficient evidence!! When you spend so much on a takeaway at least get the order right.
(HILLFIELDS BRISTOL STORE)
shame as we enjoyed the meal but wont be ordering again.

Delivery with Deliveroo was late and the food was cold. The portion size was measly, so small like a kids portion. Shocking how you can charge what you do for the sorry looking burgers you send out. Literally 2 chicken tenders in a burger bun, arrived cold and hardly any filling. Wings were so bad, cold and hardly any meat on them! Everything just dumped into a burger box. Dont order from here, save your money!

Wrong order, burgers were disgusting. Completely agree with other reviews, feel like i have been scammed. Usually check reviews but didn't as too far into the christmas spirit, instant regret. Needs closing down.

This place Scammed me, Do not order from here! They will turn away your delivery driver so that they can take advantage of poor delivery service customer support to earn free money. We need to stop supporting scam operations like these, I hope I get my money back so i don't have to pursue further action, do not give them yours. Never again

OK burger, Very overpriced. Missing items after long wait for delivery, overall experience was mediocre

Placed an order via just eat, food never turned up, they have no phone number or email address to contact them to try and get a refund! Says it all, complete scam, avoid at all costs!!!!!

The chips were really good but the veggie burger was literally like eating hand sanitizer, no veg and no choice to add veg, couldn’t even eat one bite of it and I’m not picky, disgusting !!

Forgot to send the main part my burger, no way to contact you either via phone. Chips were cold, tenders over cooked. But the honey wings some of the best we have had. Shame I’m starving

Absolutely one of the worst burgers iv had ever do not buy also tiny portions and mouse size chicken wings

Burgers. Tiny. Chips. Expensive . Portions. Small the end xx

Poor service .the place smells bad ,way overpriced frozen products straight out of freezer to deep fried .asked for the toilet for my son brushed me off with a dirty NO

Poor burgers and I found out afterwards that the meat is halal. This should be prominently advertised that the animal has been cruelly killed having it's throat cut whilst it is alive. I will never eat here again.

Cancelled order on Uber eats immediately after placing and they still took all of my money. I then Reordered with them and when it arrived it was a very poor meal. Burgers sloppy and not tasty and the chips were very greasy. Avoid this company.