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Sourgum Reviews 

565
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I’m not sure how cost competitive your company is however, your response time was impressive as the dumpster arrived at my home within 48 hours. That being said, I was disappointed in the number of h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had an issue with a dumpster, but Sourgum made it right by us immediately, and handled it in a very professional way! We have rented close to a dozen times with them, and our experience has been... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sourgum has been my go to dumpstee rental for a few years now, their team is all great, jack lawler is my main point of contact anf hes always super accomadating , fast scheduling with next day drop o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall extremely professional. Was very truthful with overages on weight and the company was on time and worked with me on dropoff and pick up times. My only complaint is that they charged days on... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Afvalverwerkingsbedrijf

Over Sourgum

Geschreven door het bedrijf

Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.

A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.

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A little more about us:

Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.

We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.

From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.

For more information, visit sourgum.com.

Contactgegevens

Trusted by Thousands

Modern solutions, transparent pricing — waste & recycling made simple

4,4

Uitstekend

TrustScore 4.5 uit 5

565 reviews

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4,4

Alle reviews

(565)

112 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Jack is nice guy the best service and…

Jack is nice guy the best service and good price i recipe the dumpsters in time

10 oktober 2025
Review zonder uitnodiging
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Antwoord van Sourgum

We appreciate the feedback, Mario. It’s wonderful to hear Jack delivered excellent service at a good price and that your dumpsters arrived on time. We look you forward to assisting you on your future back

Beoordeeld met 5 van de 5 sterren

Responds to requests quickly

Responds to requests quickly

16 september 2025
Review zonder uitnodiging
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Antwoord van Sourgum

We appreciate you sharing your experience, Susan. Speed matters—glad you felt it. We keep lines open so you get answers fast and projects moving.

Beoordeeld met 5 van de 5 sterren

I've been using Sourgum for quite a…

I've been using Sourgum for quite a while now to order dumpsters for my job sites. Great service- on time delivery and pickup, fair pricing and easy to work with. Makes the job run smoothly. Definitely recommend!

8 oktober 2025
Review zonder uitnodiging
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Antwoord van Sourgum

Thank you for your kind words, Joe. Keeping job sites moving is our mission—on-time drops, on-time pickups, no hassle. Thanks for calling it out and for recommending us!

Beoordeeld met 5 van de 5 sterren

Did a great job with setting up and…

Did a great job with setting up and picking up. Good price.

30 september 2025
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Antwoord van Sourgum

Thank you for sharing your experience, Ax. We’re happy the team made setup and pickup simple and kept the cost right. We’ll be here whenever you need us again.

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

We are a repeat customer and Jack is always helpful to us in all our dumpster needs!

6 oktober 2025
Review zonder uitnodiging
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Antwoord van Sourgum

Thank you for being a repeat customer, Kristen! Jack will be thrilled to hear this—always happy to help with your dumpster needs.

Beoordeeld met 5 van de 5 sterren

Justin is the goat

Justin is the goat

7 oktober 2025
Review zonder uitnodiging
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Antwoord van Sourgum

We appreciate the feedback, Chris. Glad Justin could help you out with your project. We look forward to helpong you again.

Beoordeeld met 5 van de 5 sterren

I first started using sour gum and we…

I first started using sour gum and we kicked it right off. Smooth experience dropped off on time picked up on-time at a very reasonable rate. Not too much to complain about. When I got transferred to jack for my account manager he's made the process even less stress free. Reasonable rates stress free

6 oktober 2025
Review zonder uitnodiging
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Antwoord van Sourgum

We appreciate your feedback, James. It’s great to hear your experience has been smooth with timely service and reasonable pricing, and that Jack has made the process even easier.

Beoordeeld met 5 van de 5 sterren

Sourgum was a sweet choice for me

Sourgum showed up on time. Driver placed dumpster exactly as I requested. Fortunately the same Driver came back to remove the dumpster. Driver was obviously very experienced, professional and personable. Highly recommend this Company.

2 oktober 2025
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Antwoord van Sourgum

We appreciate your feedback, William. On-time service, precise placement, and professional, personable drivers are standards we aim for—glad it showed. We’ll share your kudos with the driver.

Beoordeeld met 5 van de 5 sterren

Contractor working with Sourgum

As a contractor working with Madeline, James, and Jack have been great. Could have not chosen a better dumpster company to work with. They are always on time and easy to work with. Highly recommend them to anyone looking for disposal services.

6 oktober 2025
Review zonder uitnodiging
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Antwoord van Sourgum

Than you, Enrique. Were built for contractors—on-time drops, easy coordination, zero hassle. Thanks for the high recommendation!

Beoordeeld met 5 van de 5 sterren

Great customer experience.

Delivered on time and was professional. Great customer service. There was someone there to actually reach out after inquiring about their service.

30 september 2025
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Antwoord van Sourgum

Thank you for the great review, Wade! We’re happy to hear your dumpster was delivered on time and that our team provided professional, responsive service. We appreciate you choosing Sourgum and look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

We had a little trouble getting the…

We had a little trouble getting the dumpster delivered but you managed to get things straighted out and all worked great.

29 september 2025
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Antwoord van Sourgum

Thank you for sharing your experience, Eugene! We’re glad we were able to get everything straightened out and that things worked out well in the end. We appreciate your patience and the opportunity to serve you — we’ll be here whenever you need us again!

Beoordeeld met 5 van de 5 sterren

Great availability pricing and very…

Great availability pricing and very punctual service

14 oktober 2024
Review zonder uitnodiging
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Antwoord van Sourgum

Thank you for the kind words, Thelma! We’re happy to hear you were pleased with our pricing, availability, and on-time service. We truly appreciate your business and hope to work with you again soon.

Beoordeeld met 1 van de 5 sterren

I asked for a 20-yard dumpster to…

I asked for a 20-yard dumpster to replace a 30-yard dumpster that was already full. They sent me another 30-yard dumpster. I said I had asked for a 20-yard dumpster and they said I could use the 30-yard dumpster without any problems because it was their fault. Then they charged me $435.60 for 0.51 tons, which was over the limit of the 20-yard dumpster, plus the $700 for the 20-yard dumpster that was ordered. In other words, I paid $1,135.60 for a $900 dumpster. I do not recommend this company!

12 september 2025
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Antwoord van Sourgum

Thank you for providing feedback on your rental. I want to clarify that there was no additional charge for the 30 yd we swapped on site. You were charged for the 20 yd and received a 30 YD at no additional cost. The large overage was in your original 30 YD rental , where you went over 2.42 tons over the included 3 tons. We do have to pass along overage charges as it is the weight of the materials placed in the container that is paid by us to the disposal facility. We want to assure you that our weight calculations are based on the official weight tickets provided by state-regulated facilities. These facilities adhere to strict regulations and employ certified scale masters who ensure the accuracy and reliability of the weighing process. We rely on their expertise and equipment to determine the weight of the waste being disposed of. A copy of the ticket was sent you upon the completion of your rental.

Please do not hesitate to contact us! We are committed to addressing your concerns and hope to provide a better experience next time.

Beoordeeld met 5 van de 5 sterren

Sourgum went above and beyond.

Sourgum went above and beyond.
We need a dumpster dropped off for a night job ASAP. They did it next night. When we filled We panicked. Sourgum said no dig deal. They came back again next night and dropped off another one.
They staid on top of it, even off hour they reached out.
If they didn't do it, the job would have never been done. We will use Sourgum on every job without question. Thank you Christian

21 september 2025
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Antwoord van Sourgum

Thank you so much for the 5 star review, Kevin! We’re thrilled to hear that Christian was able to help you out on such short notice and keep your night job running smoothly. We know how important timing is, and it’s great to hear our efforts made a difference. We truly appreciate your trust and look forward to working with you on every future job!

Beoordeeld met 4 van de 5 sterren

Delivery and pickup as ordered,

Delivery and pickup as ordered,
Negative was that dumpster had dirt packed in the front, adding weight to my cost.

25 september 2025
Review zonder uitnodiging
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Antwoord van Sourgum

Thank you for sharing your feedback! We’re glad to hear delivery and pickup went smoothly. We appreciate you bringing the issue with the dumpster’s condition to our attention — that’s not the experience we want for our customers. Please reach out to support@sourgum.com and we would be more than happy to review the overweight cost for the dirt materials.

Beoordeeld met 1 van de 5 sterren

I would not recommend this dumpster…

I would not recommend this dumpster company. The service was unprofessional from start to finish. The dumpster was delivered late on both jobs, and when it finally arrived, it was placed in the wrong spot despite clear instructions. They also hung up many times and were rude during phone calls. Gabriela, was very rude in particular. Communication was poor — getting in touch with anyone for updates or support was frustrating and time-consuming. On top of that, they tacked on hidden fees that were never explained upfront, making the final bill much higher than expected. Overall, unreliable and disappointing experience.

29 september 2025
Review zonder uitnodiging
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Antwoord van Sourgum

Thank you for sharing your experience Jamel, Upon arriving on site we encountered an issue where service was attempted but materials delivered blocked dumpster service. The trip charge was waived the first time, and upon attempting service again, we arrived on location there were materials blocking again. The charges you have incurred were for the wasted trip the second time. I will have to review placement instructions provided and I will speak to the team about the gaps in communication. I attempted to reach out and left a voicemail, to talk about your experience and how we could have served you better.

Beoordeeld met 5 van de 5 sterren

On time and correct placement.

communication was good for timing of the dumpster. Person that dropped it off was good and put it in correct location. The only Item we were not pleased with was the bottom of the dumpster had black liquid that really smelled bad. Since we walked in the dumpster while loading we covered that black whatever with material to prevent from tracking that awful smell into our home. I know it is a dumpster but it would be nice if Sourgum hosed out the dumpster when the previous customer mucked it up with something smelly.

2 september 2025
Review zonder uitnodiging
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Antwoord van Sourgum

Thank you for taking the time to share your feedback, Geo. We’re glad to hear that our team communicated clearly and that your driver placed the dumpster in the correct location. We also appreciate your input regarding the condition of the dumpster. Your comments help us improve, and we’ll make sure they are shared with our operations team so we can continue working on delivering the best possible experience.

We truly value your business and hope to serve you again in the future.

Beoordeeld met 5 van de 5 sterren

Very good company

On time delivery, on time pick up - can't do better than that!

17 september 2025
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Antwoord van Sourgum

Thank you so much for your kind words, Jordan! We’re thrilled to hear everything went smoothly with your delivery and pickup. We truly appreciate your business and look forward to serving you again whenever you need us.

Beoordeeld met 5 van de 5 sterren

delivery and pick up on time

delivery and pick up on time , as schedule and very easy to book

12 september 2025
Review zonder uitnodiging
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Antwoord van Sourgum

Thank you for sharing your experience, Marie! We’re so glad to hear the booking process was easy and that both delivery and pickup went as scheduled. We appreciate your business and look forward to helping you again in the future.

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