We were looking for a car and stumbled across Sparshatts on our way home. Incredibly helpful staff, cars were in excellent condition, there was a wonderful range and we were treated with kindness, pat... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Viewed a car Left a deposit changed my mind within 24 hours still waiting for my refund 2 weeks and counting Received my refund of deposit today Shame I didn't buy a car from there Jim was very... Toon meer
We bought our Range Rover velar in about 2 hours.The chap who we met, took both my wife and I for a test drive, we were happy with the knowledge the chap had about the car, he didn’t rush us to buy,... Toon meer
Having paid a small deposit to reserve a car, we visited the showroom the following day and everything was ready for us. After a test drive we bought the car, a four year old Škoda Octavia which was i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sparshatts Group is a well-established car dealer based in Hampshire, with used car sites in Southampton and Portsmouth. With many years of experience in the motor trade, we have built a strong reputation for supplying quality vehicles and delivering a reliable, customer-focused service. We offer a wide, carefully selected range of vehicles to suit a variety of needs, with customers travelling from Southampton, Bournemouth, Basingstoke, Portsmouth, Andover, Salisbury, Romsey and further afield. In addition to vehicle sales, we also offer servicing and MOTs at very competitive rates, helping customers maintain their vehicles with confidence. Our focus is on providing excellent value for money alongside a straightforward and transparent car-buying experience. We take customer service seriously and actively encourage feedback, using it to continuously improve and maintain high standards across all areas of the business.
Contactgegevens
79 Bridge Road, SO31 7ZE, Park Gate, Verenigd Koninkrijk
- info@sparshattsgroup.co.uk
- www.sparshattsgroup.co.uk
4,7
Uitstekend
644 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nice cars nice prices
Viewed a car
Left a deposit changed my mind within 24 hours still waiting for my refund 2 weeks and counting
Received my refund of deposit today
Shame I didn't buy a car from there
Jim was very helpful
11 juli 2026
Review zonder uitnodiging
Very helpful.
We were looking for a car and stumbled across Sparshatts on our way home. Incredibly helpful staff, cars were in excellent condition, there was a wonderful range and we were treated with kindness, patience and expertise. Highly recommend. Thank you to Jim for his knowledge and time.
24 juli 2026
Review zonder uitnodiging
They were attentive
They were attentive, polite and helpful. Made the whole process painless.
22 juli 2026
Bought a Mercedes here.
Bought a Mercedes here. The staff were very friendly and helpful. The car is spot on. Would recommend.
22 juli 2026
Would buy from them again Excellent customer service and…
Excellent customer service and knowledgeable. Not pushed into buying extra products. All round good experience.
22 juli 2026
Nothing is ever too much for them and…
Nothing is ever too much for them and always really helpful.
14 juli 2026
We bought our Range Rover velar in…
We bought our Range Rover velar in about 2 hours.The chap who we met, took both my wife and I for a test drive, we were happy with the knowledge the chap had about the car, he didn’t rush us to buy, then we agreed a price for my Mercedes, agreed everything else required and we bought it.
We went back six months later and put the car in for its MOT, everyone was polite and helpful.
8 juli 2026
Great people
Great people, warm and easy going, felt no pressure.
They tried hard to please us as potential customers and guided us through test drive of our first electric car really well. Jason and Jo made us feel really welcome, thanks guys.
18 juni 2026
Review zonder uitnodiging
Great Service and Reception Support
Both Reception and Service were very quick to help and then find a solution for the problem, they dealt with the Warranty Company in a most efficient way.
17 juni 2026
Antwoord van Sparshatts Group
Hi Anthony, Thank you for taking the time to leave us such a lovely review. It means a lot to us as a company and a team. We are happy to hear your experience with us was a good one and we look forward to seeing you again in the future.
Friendly and professional service.
16 juni 2026
Antwoord van Sparshatts Group
Thank you for your 5-star review. We are pleased to hear your experience with us was a great one, and we look forward to seeing you again in the future.
Professional and caring
Professional, efficient and caring best describes the Servicing Department.
From start to finish you are looked after, with the bonus of realistic pricing
8 juni 2026
Review zonder uitnodiging
Antwoord van Sparshatts Group
Hi Allan
Thank you for taking the time to leave us such a lovely review. It means a lot to us as a company and a team. We are happy to hear your experience with us was a good one and look forward to seeing you again in the future.
Very good customer service and the…
Very good customer service and the service was very good price
18 mei 2026
Antwoord van Sparshatts Group
Hi Alison,
Thank you for your kind review. We are pleased to hear that your experience with us was a good one, And we hope to see you again in the future.
Antwoord van Sparshatts Group
Thank you for your great review. We are pleased to hear that your experience with us was a good one, And we hope to see you again in the future.
The team at swanwick are all amazing
The team at swanwick are all amazing
Friendly very helpful. Had a couple of small issues with my car which they sorted out quickly and even gave me a loan car to use. nothing seemed too much trouble.
I would recommend this garage to anyone requiring a new car. thanks again sparshatts.
28 april 2026
Review zonder uitnodiging
Antwoord van Sparshatts Group
Hi Steven,
Thank you so much for your great review, we at Sparshatts appreciate the positive feedback and will be sure to pass on your thoughts to the team. Look forward to seeing you again in the future.
Not such a good experience this time
I have previously been happy to use Sparshatts. The service is usually great and i am generally happy with the pricing. However, this time when I booked, by phone, my car in for work, I was not told of the move to new premises. And I had NOT received a general customer email about it - I have checked throughly. I wasted time and a pre-purchased timed train ticket, which I would have used from the old location. Having had my grumble, I am satisfied with the work that was carried out, even if my plans for the day were spoiled.
16 april 2026
Antwoord van Sparshatts Group
Hi Sally,
Thank you for your review and for your continued support of Sparshatts – it’s great to hear you’ve been happy with our service and pricing overall.
We’re sorry to hear about the inconvenience caused on this occasion. While our website had been updated with our new premises details, we fully accept that this should have been clearly communicated at the time of booking, particularly over the phone. We appreciate how frustrating it must have been to lose time and your pre-booked train ticket as a result.
Our new site is only a short walk from the previous location, but we understand this still impacted your plans, and for that we apologise.
We’re pleased to hear you were satisfied with the work carried out, and we’ll be taking your feedback on board to ensure we communicate changes more clearly going forward.
Lovely very helpful staff
14 april 2026
Antwoord van Sparshatts Group
We at Sparshatts are pleased to hear your experience with us was a good one and look forward to seeing you again in the future.
Best customer service
We visited the Havant branch of Sparshatts to look at a Tesla Model Y. This was our 4th viewing of a Tesla after having no luck with other dealers for different reasons. The car was brought our for us to view, of which we were left to view the car on our own, no interruption and then I took the car for a test drive. We then discussed the car when I got back. We decided not to purchase at that moment in time. The rep was called Jason, who engaged with us with a genuine calm friendliness (not artificial, over happy approach like most, or uninterested in their job like one other) and provided a proper customer service. We ended up purchasing elsewhere but it is worthy of a review just for providing us withy the best experience out of the several dealerships we visited.
5 april 2026
Review zonder uitnodiging
Really friendly and helpful staff
Really friendly and helpful staff . Felt very at ease . Offered a really good part exchange and very happy with my new purchase ! Thanks to Ben and the 2 Bekki’s !! Would highly recommend ! My second experience at this garage
30 maart 2026
Antwoord van Sparshatts Group
Thank you so much for your kind words, Mandy — it really means a lot to us!
We’re delighted to hear you felt at ease throughout and that you’re happy with your new purchase. I’ll be sure to pass your comments on to Ben and both Bekkis — they’ll really appreciate it.
It’s great to see you back with us for a second time, and we truly value your continued support and recommendation.
Enjoy your new car, and we hope to see you again in the future!
Amazing service as usual
Amazing service as usual!
Very reasonable price and really friendly staff.
16 maart 2026
Antwoord van Sparshatts Group
Hi Jen, Thank you for leaving us a kind review. We are pleased to hear you received great service from us at Sparshatts, and we will make sure to pass on your review to the team. We look forward to seeing you again in the future.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.