I have ordered at least 6 pairs of prescription glasses from this company. What I love about doing business with them is that they are totally contactable. No chat bot or navigating the website for... Toon meer
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Lees wat reviewers zeggen
I never write reviews for products but these guys were truly exceptional! Designer glasses at a really good price, quick turnaround and they kept me informed every step of the way. I absolutely love m... Toon meer
Bedrijf heeft geantwoord
Specs4less might cost less than anywhere else but their service and quality of product is the best. I actually know people who wont shop there because they think they are too cheap….. then they see... Toon meer
Bedrijf heeft geantwoord
I have bought 4/5 pairs of glasses/sunglasses over the years off these guys. Most recently i accidently put the wrong prescription into my Sunglasses order - Which i only discovered when they arrived... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Spex4Less
Geschreven door het bedrijf
Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
Contactgegevens
Everite House, Carr Lane, CH47 4BG, Hoylake,, Verenigd Koninkrijk
- 0151 632 6611
- info@spex4less.com
- www.spex4less.com
4,9
Uitstekend
30K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good service and prompt delivery…
Very good service and prompt delivery too
28 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Anthony,
Thank you for your kind review.
We’re delighted to hear you were pleased with both our service and the prompt delivery of your order. Providing a fast, reliable experience is exactly what we strive for.
Thank you for choosing Spex4Less.
I was after a donor pair of Rayban…
I was after a donor pair of Rayban specs, as my dogs ate the ear sections offf of mine, which are prescription glasses, and they were great value for money, are genuine Raybans, the dogs also ate the case, and they are fold away glasses, thought I was just buying g the frame, and they came in a new case, with standard lenses, so I was even more happy with the purchase and also that I had a new case as well, I would happily recommend this buisness
15 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Jason,
Thank you for your fantastic review.
We’re delighted to hear we could help you replace your damaged Ray-Ban frames after your dogs had other ideas! It's wonderful to know you were pleased to receive genuine Ray-Bans complete with a new case and standard lenses, making the purchase even better value than expected.
Thank you for your recommendation and for choosing Spex4Less. We’re glad everything worked out so well.
Excellence
Easy fast problem free good choice
Lots of helpful information
23 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Helen,
Thank you for your kind review.
We’re delighted to hear you found the ordering process easy, fast and hassle-free. It’s also great to know you appreciated our wide selection and the helpful information available throughout the process.
Thank you for choosing Spex4Less.
Fabulous service
Fabulous service, spoke to them on Tuesday, great advice from staff . Sent my sunglasses off on Tuesday for lenses to be changed to Grey .
All return on Friday.
Highly recommended.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Tudor,
Thank you for your wonderful review.
We’re delighted to hear our team could provide helpful advice and that your sunglasses were reglazed with grey lenses and returned so quickly. A turnaround from Tuesday to Friday is exactly the kind of efficient service we aim to provide.
Thank you for your recommendation and for choosing Spex4Less.
No complaints! A great service
Very happy with the outcome of my dealings with Spex4Less. Frames at a good price & lenses that work really well for me. Much appreciated.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi,
Thank you for your lovely review.
We’re delighted to hear you’re so pleased with your new frames and lenses. Knowing you found great value and that your lenses are working perfectly for you is exactly what we strive for.
Thank you for choosing Spex4Less. We truly appreciate your support.
I set specific parameters for my new glasses. Clear vision and light protection
I set specific parameters for my new glasses.
1 I had a new prescription for distance and intermediate (dash board of cab which is more than arms length away).
2 Glasses would ideally have add on polarised neutral grey sun glass add on.
The glasses arrived in good time despite a slight delay for the frames, but Spex4Less kept me informed. Delivery tracking information was made available and accurate.
Testing the glasses.
1 Both distance and intermediate focus is crystal clear,exactly what I wanted.
2 Sunglasses, the magnetic add on is very good, easy to add remove when light levels rapidly change.Polarised passed the visual check test card I have. Colour check, for my photographic work I use Colour CheckR for testing, the sunglasses grey tint was found to be a neutral grey making no colour changes to vision.
Overall exactly what I wanted, a happy customer.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Robert,
Thank you for taking the time to leave such a detailed review.
We’re delighted to hear your new glasses met all of your requirements, from crystal-clear distance and intermediate vision to the convenience of the magnetic polarised grey clip-on. It’s especially rewarding to know the neutral grey tint performed so well for your photographic work, as we appreciate how important accurate colour reproduction is.
We're also pleased our team kept you informed about the slight frame delay and that everything arrived safely with accurate tracking. Thank you for choosing Spex4Less—we're thrilled your new glasses were exactly what you were looking for.
Spam
Yet another company that invites itself to add your personal email address to its mailing list without explicit permission.
And the one part of their website that just happens to never work is the unsubscribe button.
So I'll leave a negative review for every spam email they send from here on out and that I cannot unsubscribe from.
If Trustpilot want evidence I was a previous customer, I'm happy to provide evidence.
@Spex4less: No, I don't accept your apology as you intentionally decided to do this. I will not contact you to resolve this matter. You created the problem. You resolve it.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Good Afternoon
We’re sorry that you’ve had this experience and understand your frustration at receiving emails you did not want.
We would, however, like the opportunity to look into this properly. Our unsubscribe link is working, and we have checked this on our side, but we cannot identify your details from a Trustpilot review alone. If you could provide us with the email address you believe is receiving these emails, we can check our records and make sure you have been removed from our mailing list.
We appreciate that you feel the issue should be resolved by us, and we agree. We don’t want to ask you to spend unnecessary time dealing with this, which is why we simply need your details so that we can investigate what has happened and put it right.
We are a small family-run business, and our Trustpilot reviews genuinely mean a lot to us. We take feedback seriously, whether it is positive or negative, and we would much rather have the opportunity to resolve a genuine issue than leave you feeling that we have ignored your concerns.
We hope you will allow us to look into this and ensure you no longer receive any unwanted communications from us.
Kindest Regards
Sophie | Customer Service Manager
Disappointed.
IMHO, not worth the £219.89 I paid. all feels a little cheap to me. Plus, to read I have to literally look through the bottom couple of millimetres just above the frame, even for vary focal they don't seem right.
Communication was good.
***Update*** thank you for taking the time to call me regarding my findings, I understand you've tried your best to make it right, and issued a discount, thank you. Your efforts certainty earn you 4 stars, but I'm afraid my comments are honest and very genuine.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Good Afternoon
Thank you for taking my call today. I am so sorry to hear of your disappointment with the order, and as discussed, we would be more than happy to look into a frame exchange or a lens adjustment, giving you a higher reading segment in your occupational lenses.
You are, of course, covered under your 100% satisfaction guarantee should you change your mind.
If you would like to discuss this further, please don't hesitate to give us a call on 0151 6326611 or email info@spex4less.com
Kindest Regards,
Sophie
Great glasses good prices
Once again my glasses were supplied quickly , the quality is excellent and the price is good
18 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Ken,
Thank you for your wonderful review.
We’re delighted to hear another order has arrived quickly and that you're once again pleased with the quality of your glasses and the value we offer. Providing consistently great service is exactly what we strive for.
Thank you for your continued support and for choosing Spex4Less.
Great quality and price
Once I had sorted out what information I needed to supply (not a criticism - my fault!), I received really good communication and assistance. I have so far had 2 pairs of sunglasses reglazed and will definitely be using Spex4less again. The quality of the lenses is perfect and a very reasonable price.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Rosie,
Thank you for your fantastic review.
We’re delighted to hear our team could help you through the ordering process and provide the support you needed. It’s wonderful to know you're so pleased with the quality of your reglazed sunglasses and the value they offer.
Thank you for trusting Spex4Less with two reglaze orders already. We look forward to helping you again in the future.
Always really easy to order new glasses…
Always really easy to order new glasses and always a great selection to choose from. New specs arrived in a timely manner and were perfect when I put them on.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Wilbar,
Thank you for your lovely review.
We’re delighted to hear you continue to find ordering from Spex4Less easy and enjoy our wide selection of frames. It’s fantastic to know your new glasses arrived promptly and were a perfect fit from the moment you put them on.
Thank you for your continued support. We look forward to helping you again.
Always a great sevice
Always a great sevice. Been with you several years. Never a problem. And the staff are just great. 12/10.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi John,
Thank you for your continued support.
We’re delighted to hear you've been with Spex4Less for several years and that we've consistently delivered the service you've come to expect. Your kind words about our team and your generous 12/10 rating really mean a great deal to all of us.
Thank you for your loyalty. We look forward to helping you again in the future.
Antwoord van Spex4Less
Hi Mark,
Thank you for your kind review.
We’re delighted to hear everything was perfect from start to finish. Providing a smooth, hassle-free experience for every customer is exactly what we strive for.
Thank you for choosing Spex4Less. We truly appreciate your support.
Just received my prescription…
Just received my prescription sunglasses and couldn't be happier with my purchase. Very good quality and excellent service by spex4less.very easy to deal and would definitely recommend the company
27 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Lisa,
Thank you for your fantastic review.
We’re delighted to hear you're so pleased with your new prescription sunglasses. It’s wonderful to know you were happy with the quality of your glasses and found our team easy to deal with throughout the process.
Thank you for your recommendation and for choosing Spex4Less. We truly appreciate your support.
Excellent quality glasses at a very…
Excellent quality glasses at a very reasonable price.really clear vision .
Very quick delivery
24 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Mary,
Thank you for your lovely review.
We’re delighted to hear you’re enjoying your new glasses and that you’re pleased with the clear vision, excellent quality and great value they provide. It’s also wonderful to know your order arrived so quickly.
Thank you for choosing Spex4Less. We truly appreciate your support.
I always order my glasses/sunglasses…
I always order my glasses/sunglasses from spex4less, good selection,great service and always well priced.
Wouldn’t order from anywhere else .
27 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Dave,
Thank you for your continued support.
We’re delighted to hear Spex4Less remains your first choice for both glasses and sunglasses. Knowing you value our selection, service and competitive pricing, and that you wouldn't shop anywhere else, is one of the greatest compliments we could receive.
Thank you for your loyalty. We look forward to helping you again with your next pair.
Another great service
I’ve previously ordered single-lens glasses from Specs4Less and was really happy with the service, so I decided to try their varifocal sunglasses lenses. The website was easy to use, there was a great selection of frames, and the prices were very good. Ordering was straightforward, and my glasses arrived within two weeks. I’m very pleased with the overall experience and would definitely recommend Specs4Less.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Leona,
Thank you for your fantastic review.
We’re delighted to hear you returned to Spex4Less for your varifocal sunglasses after enjoying your previous experience with us. It’s wonderful to know you found the website easy to use, appreciated our wide selection of frames and competitive pricing, and that the ordering process was straightforward from start to finish.
We're thrilled you're so pleased with your new varifocal sunglasses and truly appreciate your recommendation. Thank you for choosing Spex4Less, and we look forward to helping you again in the future.
Ordered some sunglasses 20days ago
STILL WAITING MONTH AFTER ORDER
ORDERED ON 6TH AUG
Was told that I would receive my order as quickly as possible and again let down. Be careful with this supplier
Ordered some sunglasses 20days ago, first got contacted to say they didn't have the frames I ordered now there asking for photos for PD which I put on the prescription, I only have sight in 1 eye so doesn't really matter.
They emailed which I didn't see you would think they would mail again or call but no they didn't
Not going well so far... I will re review if I finally get the glasses
6 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Good Afternoon
We’re sorry to see your one-star review before you have received your glasses and to hear that you’re unhappy with your experience so far. We completely understand your frustration with the delay.
Unfortunately, the delay in processing your glasses was due to us waiting for the additional information we requested from you. We contacted you by email to obtain the required PD measurement, which was not included on your prescription, as this information is needed before we can proceed with the order.
We appreciate that emails can sometimes be missed, and we apologise if our communication wasn’t as clear or persistent as it should have been. We’re keen to get your order completed as quickly as possible now that we have the information required.
We hope we can resolve this for you and provide you with the glasses you ordered as quickly as possible, turning this 1-star experience into a 5 star.
Kindest Regards
Sophie | Customer Service Manager
Excellent service exactly what I wanted…
Excellent service exactly what I wanted no agro and very quick.
Thanks.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Thank you for taking the time to leave a positive review. I can see you have rated us 4 out of 5 stars. We are always looking to improve our services and welcome feedback. If you would like to discuss this further, please email us at info@spex4less.com
Thank you again for choosing to purchase your new glasses with Spex4less, we hope to hear from you again in the future.
Kind Regards
Sophie Swaine
Have used spex4less for many years
Have used spex4less for many years, and have always found them very honest and have delivered perfect lenses and have resolved any issues immediately without fuss.Also, their prices match their name.
I would recommend 100%
10 augustus 2026
Review zonder uitnodiging
Antwoord van Spex4Less
Hi Brian,
Thank you for your wonderful review.
We’re delighted to hear you've trusted Spex4Less for many years and that we've consistently delivered the quality, honesty and service you've come to expect. It’s especially rewarding to know any issues have always been resolved quickly and without fuss, as looking after our customers is incredibly important to us.
Your recommendation means a great deal to the whole team. Thank you for your continued loyalty and support.
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