Spoonflower Reviews 

Customer service was awesome helped me with my order.

Opportunity to show designs and participate in competitions where designs are actually noticed

I’m just throughly disgusted with this company. I found the perfect wall paper - ordered - received and hung.. very expensive amount 800 for a bathroom - when we finished - I had 9 rolls left over - they would not let me return - therefore we wallpapered my bathroom - contractor went to put roll up that had flaws - went to next roll - image head was cut off - I sent a note starting problems… they said they would be in touch - ordered 2 more rolls so now almost 1000 in cost .. kept getting email they were checking into it … I sent pics - now they will not issue refund and I just receive the the 2 rolls needed.. overpriced for sure.. in returns it stated pics and issues so that’s what I sent… going to dispute with cc - the odd thing is you can’t talk to a human everything seems to be AI

I had an issue with a sample I received and as a first-time user of Spoonflower I was unsure if it was my design or the printing that was at fault. I received very prompt attention through the support desk which determined it was a print error and should have been picked up before sending. I was offered a refund, a credit or a reprint. Very friendly, helpful and prompt service.

I cannot tell you how much I LOVE THIS FABRIC!!!!! I looked high and low for an axolotyl print but couldn’t find the right one. This is so beautiful, so soft. I feel the Spoonflower fabric (by sandrarosedesigns) and then feel the fabric from a chain retail store and it is night and day! You can feel and see the higher quality of the Spoonflower fabric. I had to pay a bit more than I usually do but higher quality costs more. That’s just life. And I will certainly be back!!!

I love Spoonflower and have purchased many beautiful things like wallpaper for multiple rooms and recently bedding which included a Duvet Cover, Pillow Shams and matching sheets. I will only buy from Spoonflower because they have exceptional, quality products, excellent customer service and fabulous patterns to choose from. Im obsessed!

Here is the thing about Spoon flower.The customer service is awful.Very unhelpful, rude.They make it impossible to return a flawed item, and they make you jump through hoops only to deny you.Order from here if you don't mind keeping faulty products. Y

Ordered three different fabrics. All saying they were linen. All ended up being VERY low quality cotton and unusable for my purposes. Completely misleading and I will never order from here again.

I got Representative Julie L. I have spent thousands on fabric already. the sizes don't always match the pictures online. they show a dress a chair and someone holding up the material. sometimes the print is bigger, sometimes smaller. i placed an order for robot material. but it came as 1 small robot on 80 white material. i requested a refund. on that one $10 piece. Julie Says thats how its supposed to be, but She will be kind enough to offer me a one time refund on that $10 piece, but never again. I found it absurd on both counts. I can never again get a refund for a bad piece of material. its supposed to be that way? Really bad customer service. they really don't care about their customers. the velvet is low quality. the prices are high. One of only 2 companies that charges their resellers for swatches. they could have said, i see why you have a problem with that order. no problem. we messed up and we will fix that one. the swatches are all cut from scraps. they never leave enough room to put holes in them for rings. sometimes way too much. just sloppy , dont care about you, over charge, low quality materials.

Duvet Zippers.... do not get me wrong I think the designs are great the execution on the on the hand not so much!! I have had two duvet covers made and both of them have had bad zippers. The zipper Spoonflower uses for closing the duvet is the invisible zipper and it dies pretty quickly. My second duvet cover I will take to a local place to have the zipper replaced, but I should not have to do that if Spoonflower put in a zipper that could stand up to washing and putting on and off the insert on a regular basis. I will not be getting anything else made from spoonflower. Two fails is enough for me and the cost of getting the zipper replaced on something that was not cheep in the first place makes me not a happy camper. IMO Spoonflower should stand behind the fail zipper and replace it.

Spoonflower.. replace the bad idea of a zipper. Thats what you can do,

I ordered four samples of green plaid tartan wallpaper. You can barely see any green and it looks like it’s black with red stripes going through it.
They totally misrepresent the brightness or the colors on their website and also on Esty. I reached out to them to tell them there was a problem with the color and they pretty much told me I had to deal with it. They don’t allow returns or give a credit.
Terrible company!
UPDATE in response to the latest reply;
I have reached out to your Customerservice team since you responded. I haven’t heard anything back.

They are the only shop online that take your Hex code and give you an exact colour you want. The only downside is they only dye one side of the fabric. I love their service though, they communicate and resolve whatever issue you have in a very polite and professional way. I love them

Very poor printing quality. The samples we ordered were falling apart, blurry, dark, and in no way matched the website's images. Now it is clear why the samples are so costly. Seeing the poor print quality, the selling of samples must be this company's key scam to making money.

I’ve bought several wallpaper and fabric samples from Spoonflower and everyone has been a delight. I have sent bought three rolls of wallpaper and more fabric samples. Their products are amazing. The selection is outstanding. The quality is superb. I highly recommend Spoonflower.

We ordered wallpaper from Spoonflower that was specified by a designer in Canada. The pattern was a plaid style with vertical and horizontal lines. When we went to install the paper we found the print itself was out of square. The horizontal line was slanted therefor making the room look entirely on a slant. We reached out to Spoonflower and they would not offer us anything hat a store credit for unused material when essentially they sold us defective goods.

If you have any doubts of dealing with this company, take a look at their reviews on Yelp. Out of 143 reviews the majority were one star all talking about poor quality and customer service.

YUCK! I'm so, so disapponted--and out of $110.
I placed an order for some cute dog-themed polar fleece. It arrived today and the fabric is so thin, it feels like flannel. I wanted to make some warm blankets for my pups, but not only is the fabric thin, the pattern is muted. It's also printed only on one side. What am I supposed to do with this? Sew the sides together and quilt them somehow?
I am so angry at myself and this company.

UPDATE 5.11.26:I found out after ordering samples that some take 25 days to produce, plus mailing time. The original order was made on April 15th. After a few back-and-forth emails, I was happy with Spoonflower's response to me on April 28th (see below). They offered to extend the sale discount to me after I received the samples. Great, I thought. No big deal. Well here we are two weeks later. I have no samples yet. Today I get a new email. "We are discontinuing the non-pasted wallpaper. Order now because when the stock is gone it will not be replenished.” I can’t. I don’t have samples yet, you yahoos! If they knew they were going to discontinue the items that correspond to the samples I ordered, why not tell me when they communicated with me by both email and phone!

This company sucks. Back to one star where they will stay.

UPDATE 4.29.2026: In short I initially had some hiccups with Spoonflower, but their CS team has been in contact with me and has responded to me in this forum as well. This demonstrates to me that they do care about customer satisfaction. I removed my original review. I was refunded a duplicate shipping charge (orders were now combined) and they offered to honor the promotional 30% off full wallpaper rolls after I am able to evaluate my samples when they arrive--there was a delay in production time of the samples. I'm updating my review to four stars for now, and will update to five stars if the quality of the wallpaper is congruent with the helpful responsiveness of the CS team. I look forward to getting the samples!

I ordered throw pillows for my front porch. They were made out of the recycled plastic fabric. They are very high quality pillows, the fabric is just beautiful. Yes they are a little pricey, but you get what you pay for. I am definitely ordering more pillows and a tablecloth. Plus you are supporting a lot of people.

I have ordered 100s of fabrics from Spoonflower. I have ordered the majority of fabric types - all very nice quailty and they all have held up to lots of wear and tear. The print quality is excellent. Their customer service is impeccable and their turn- around times from order to delivery are lightning fast.

I’ve had a good experience with Spoonflower so far. The platform is easy to use, uploading designs is straightforward, and it gives independent designers a great place to showcase their work. I also like the variety of fabric and product options available. The overall experience has been smooth, although some parts of the process could feel a bit clearer for new users. Overall, it is a creative and encouraging platform.