Easy , lots of information helped make the decision to go with this policy AXA who provide overall cover are a reputable company unlike others who ate underwritten by AVIVA who have a reputation on n... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This is a travel insurance I’ve wanted for years, as most of my holidays have revolved around sports. Website is so easy to use, tell them your activity and they’ll give you straight forward options... Toon meer
Bedrijf heeft geantwoord
I was recommended this insurance by a friend who used it last year and needed medical assistance after her Ironman race. She told me that she had no problems getting reimbursed, which gave me con... Toon meer
Bedrijf heeft geantwoord
I was stuck at Munich airport due to air traffic control disruption last week but was able to speak to a person (not an automated service) who emailed me a link to pay my renewal All sorted without... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SportsCover Direct, firmly established in the sports sector, provides comprehensive cover for amateur sports and leisure activities. Born from a need for specialist activity cover, products now include sports travel insurance, specialist golf and shooting insurance as well as sports insurance for teams and individuals.
Contactgegevens
Dovetail House, Wycombe Road,, HP14 3RQ, Stokenchurch, Verenigd Koninkrijk
- 01494 484800
- contact@sportscover.co.uk
- www.sportscoverdirect.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Obviously
Obviously, I haven't had to make a claim yet, but that would be for separate feedback. However, this is the third time I have used this company and this time I bought a year's cover for a great price and when I phoned, they were really helpful explaining my options. Applying is so easy too.. on other insurers, you can't seem to tick a box for more than one country, whereas SCD simply covers 'Europe' for instance. The whole process is really straightforward. Would highly recommend.. but don't know about their claim process.
28 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review.
We're delighted to hear that you found the process straightforward and that our team was able to help explain your options. We appreciate your continued support and recommendation.
I would have given 4.5
My husband would have given 4.5. Recommended to join but had issues finding same cost/insurance. All gone through ok. Insurance cover appropriate for my needs. Reasonably priced.
27 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
We're pleased to hear that you found the cover suitable for your needs and reasonably priced, and that everything went smoothly with your purchase. We appreciate your feedback and recommendation.
Very easy to set up all done quickly
Very easy to set up all done quickly, great service, hope i dont need to use it, apart from the hole in one 😀 great price under £30
28 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review. We’re delighted to hear you found the process quick and easy, and that our cover offered great value. We hope you have a fantastic trip and, of course, wish you the very best of luck with that hole in one!
No trouble in renewing my policy
27 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thanks for your feedback regarding the renewal process!
Expensive considering its only top-up…
Expensive considering its only top-up insurance for the risk covered. Exploits its monopoly position covering sports repatriation. There is a gap in the market for competitors.
27 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for taking the time to leave a review. We're sorry to hear that you were disappointed with the pricing.
Our premiums are calculated based on a range of factors, including the specialist nature of the cover provided and the potential costs associated with emergency medical assistance and repatriation. We continually review our pricing to ensure it remains fair and reflects the level of protection and service offered to our customers.
We appreciate your feedback and will take your comments on board.
Quick and easy
Easy to get insurance one phone call a chat with one of the staff and everything was sorted this is my 2nd year with sports Direct can’t fault the service
5 star
22 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
We're delighted to hear that our team was able to make arranging your insurance quick and straightforward. We appreciate your continued support and look forward to assisting you again in the future
Antwoord van SportsCover Direct
We're pleased to hear that you found the process quick and easy. Thank you for choosing SportsCover Direct, and we appreciate your support.
Regular user but exclusions for health issues are a problem
I have regularly used sports over direct and like a lot about them- it’s great if you’re undertaking all sorts of sports. However, I don’t like their approach to disclosures- they always seem to automatically exclude on a pretty broad brush approach if you disclose anything AND they don’t offer the chance to pay an extra premium to be covered- in fact they take your money first and then tell you you’re not covered which is not great if you need that thing included. No doubt it’s dealt with in the small print somewhere and the consumer credit act or similar probably means you can cancel within a period of time but all in all a resequencing of their process would solve this and mean more happy customers.
20 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your feedback. We appreciate your comments regarding the process and will take your feedback on board as we continue to review and improve our customer experience.
Unfortunately, our policies are not designed to offer cover for specific medical conditions in return for an additional premium. Instead, each medical declaration is reviewed individually by our underwriters, who assess the information provided and confirm the terms of cover available based on that assessment. But there are providers who specialized in providing cover for those with excluded medical conditions.
It was quick and easy to get quotes…
It was quick and easy to get quotes online. Prices were within my budget too.
19 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review. We're delighted to hear that you found the online quote process quick and easy, and that our prices were within your budget.
Very helpful and efficient.
22 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review. We're pleased to hear that you found our service helpful and efficient. We appreciate your feedback and support.
Annual fee was OK for the cover…
Annual fee was OK for the cover required.
15 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review. We're pleased to hear that our cover met your needs at a fair price. We appreciate your feedback and support.
Getting a quote was straightforward and…
Getting a quote was straightforward and the premium seems reasonable - not yet been on our cycling trip, so not able to comment on how the company handles any actual claims!
14 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review. We're pleased to hear that our cover met your needs at a fair price. We appreciate your feedback and support.
It was super easy to add bolt on.
18 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review we appreciate your feedback and support.
Comprehensive cover
Comprehensive cover - easy to navigate and fairly priced.
17 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review. We're pleased to hear that you found our cover comprehensive, easy to arrange, and competitively priced. We appreciate your support and look forward to assisting you again in the future.
After a disappointing experience…
After a disappointing experience elsewhere, it was good to find a website that was simple and easy to use. I got a quote quickly and easily without being made to feel like a decrepit old man.
19 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review.
We're delighted to hear that you found our website simple and easy to use and that you were able to obtain a quote quickly. Providing an accessible and straightforward experience for all customers is very important to us.
Very easy to follow the various…
Very easy to follow the various options. Price exactly what I was looking for . Hassle free ....
17 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review.
We're delighted to hear that you found the process easy to follow and hassle-free, and that our cover met your requirements at the right price.
Difficult dealing with machines
The credit card I used in 2025 had changed. Repeated telephone calls were met with recorded message which eventually resulted in “voicemail box full”. Making payment online was difficult when the phrase “obtain a new quote” was used.
17 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your feedback. I'm sorry to hear you were unable to get through.
Our operating hours are Monday-Friday 9-5:30 for telephone calls. Any voicemails over the weekend we get back to on Monday's.
We also appreciate your comments regarding the online payment process and the wording "obtain a new quote,". Feedback such as yours helps us identify areas where we can improve both our communications and the customer journey.
If there is anything we can assist with, please do give us a call during the above hours and we are happy to help!
Very simple and straightforward to…
Very simple and straightforward to start and continue
10 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
We're pleased to hear that you found the process simple and straightforward from start to finish. We appreciate your feedback and your support.
Antwoord van SportsCover Direct
Thanks for your feedback!
Easy to renew and all information…
Easy to renew and all information straight forward to understand
17 juli 2026
Review zonder uitnodiging
Antwoord van SportsCover Direct
Thank you for your review. We're delighted to hear that you found the renewal process straightforward and the information easy to understand. We appreciate your support.
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