Stellantis &You UK Reviews 25.228

Very professional. Specially Sam was extraordinary in attending, very helpful.

More then happy, a big thank you Pina!!

They helped us out at the last minute, really quickly and with no fuss, even though we hadn’t booked an appointment.
Great service! Thank you very much

The company are reliable efficient professional the lad who pick my car up was very helpful more than he had to be he's a credit to the company

We are very happy with the service we have received at Stellantis & You. Good communication throughout and helpful, efficient service when part exchanging and collecting the new car.

Great and efficient service received from Levito

Since purchasing the car and having a slight soft wear issue Adu has help us through out the issues and also kept us informed and sorted a courtesy car out for the week we did not have our car. On receiving the car back it had some slight scratches on some panels but again Abu has sorted this out for me with the assistance of Steve many thanks and very happy with the customer service

Overall Good communication and friendliness, only thing I was surprised about was that I wanted to buy the vehicle that I saw online at the cost it was as a cash buyer and didn’t want to buy any other offers like chip cover etc but they didn’t like that, said they want something from it because I was paying cash and not finance. In the end I had to by some sort of cover anyway which I didn’t really want and they gave me a bit better offer for my current car for part exchange.

Exceptional service

Excellent service. Collected, service carried out, returned after wash and vacuumed. Car collected by Veer. Smart, lovely personality and explained everything. Thank you Veer.

Excellent service, our car was collected and delivered back with fantastic polite service

Paul Moreton was excellent , made the whole process seamless, thank you so much.

ZERO STARS.

Similar to other other negative reviews, my vehicle was damaged whilst in their care and they are not taking responsibility for it.

When I purchased my vehicle, I also purchased a service plan which entitled me to three services and three MOTs, which is very convenient and cost effective. My issue is the aftercare received when taking the vehicle in for an MOT. On every occasion whether it a service or MOT, I am constantly being upsold for something which I have no requirement for. On my last visit, when handing my vehicle over for the MOT, they broke the electric window mechanism on the driver side (which was working perfectly well before handing it over), this was before even working on the car. I have since complained and have been told they will not accept responsibility for mechanical failures, but as a gesture of goodwill they will arrange an engineer to inspect the window and provide a quote for repair.

So, in short, I give you my car with nothing wrong with it. You return it with a broken window and offer to charge me to repair it. It feels like a cash grab to me as there is no way I can prove they broke the window. All I can say is I do not know why they are required to open the window on a cool day when you are simply reparking the car (technically, you don’t need to open the window during the MOT).

Whilst the dealership has responded to this review on Google to appear like they are willing to listen to negative reviews, their response here was after I had contacted them with my grievance. The response is merely an effort to appear like they care about customer complaints, they are not addressing the damage to my vehicle and I have referred it to the Motor ombudsman.

Fantastic experience with Lauren, very easy process for part exchange

Very helpful staff, especially Lee and Lauren. They made sure that I was totally satisfied

Terry was as professional and as helpful as ever. Always good

Omar in your bham central branch was extremely helpful which made my experience stress free. Good staff are and asset to your company

I recently purchased another vehicle from John, and once again, the experience was exceptional. From start to finish, the process was smooth, transparent, and completely pressure-free. John took the time to answer all of my questions thoroughly and ensured I felt confident and comfortable with my decision.

What I appreciate most is his straightforward and fair approach. There were no sales tactics—just honest communication and outstanding customer service. John actually sold me my first car years ago, and returning to work with him again speaks volumes about the trust and consistency he brings to his clients.

I highly recommend John to anyone looking for a professional, reliable, and genuinely positive car-buying experience.