Step Teachers Reviews 

I have recently signed up with Step Teachers . The staff are very friendly and supportive. I was constantly informed and updated throughout the compliance checks and the company are very organised . I was given access to update my Prevent training and other trainings .This was incredibly useful . Looking forward to working with them .

Step Teachers is a highly professional company, they do what they say.

I have been working with this agency almost more than 1 year. It has good schools, team works professionally. Moreover, my consultant was Leigh, she is an amazing person, she supported me everywhere, always tried to find me suitable work, which I asked. Apart from this they have clear communication, payment on time with salary slip. I would say fantastic places for TA or Teachers. However, pay rate is little low compare to others. I highly recommend this agency.

I do enjoy working for this agency, they cater for your needs and always treat their staff with respect. The person who gives work for my area is good at getting back to me with jobs and is really easy to talk to.

This is by far the best agency I have been in touch with. The staff is brilliant - professional, human and caring. The payroll reaches out to you if you missed a step and replies to emails when you need them. Everybody is a step ahead of you and supporting. The schools I have been offered so far are brilliant with good behaviour routines and organisation.

Very helpful, friendly, encouraging and efficient

Great service from Step Teachers! Melisa Chapman and Tarmindra are super helpful and always cooperative. They are so warm and easy to talk to, which made a huge difference for me. Thanks to both of them for all their hard work!

A highly professional and reliable agency. I had a very positive experience with them and would confidently recommend their services to anyone looking for a trustworthy and professional team to work with.

❌ ⚠️ Step Teachers is like 3rd world country labour agencies that have no workers protection & must be the worst employment agency. DO NOT REGISTER. You may just find yourself jobless, suddenly in middle of pre-agreed contracts which got cancelled last minute. Step Teachers exploit jobseekers' good faith and trust by not clearly warning them of risky job contracts that can be cancelled at any time putting their career in jeopardy - no insurance payouts, no monetary compensation, no alternative cover work if a placement is suddenly cancelled. They cunningly 'sold' me a full-time long-term role with exaggerated benefits without verbally specifying that schools can anytime cancel job contracts. I fell for the trap. Step Teachers has not supported me. It is an employment agency's absolute professional obligation to CLEARLY WARN every applicant of these critical RISKS - Step failed to do this. On my starting week, Step told me the contract is suddenly cancelled. Even worse is after they made me unemployed & put me in this predicament they didn't show remorse, accountabilities nor find immediate cover work for remaining 4 months. I made approx 10 phone calls, multiple emails and voice messages to Step Teachers agents for help but they didn't respond until the 3rd week of my unemployment. Seems like Step Teachers mislead job seekers & were really dodgy & unprofessional with me.

Chantelle was very patient, thoroughly professional throughout the registration process.

I have working with Stepteachers for many years. I have received utmost respect, support and guidance throughout my work with them. The staff is wonderful and ready to help at all times and effectively. It's an organisation worth working for and would recommend anyone looking for work in education. Thank you from the bottom of my heart.

Excellent Service by Susan“Susan has been very helpful, friendly and professional throughout the process. She communicates clearly, responds quickly, and has made the job application process much easier for me. I really appreciate her support and guidance.”

I am so grateful for the opportunity I have had in doing the supervisors training and also with the good customer service offered by the company and my registration that I have completed.

Step Teachers has been so amazing to register with! The onboarding process was such a breeze, and with every obstacle I hit, the team was super supportive in helping me navigate everything - from references to overseas police clearance. It is a wonderful team to work with, definitely recommend if you are looking for supply roles in schools.

Special shout out to Tabia who worked with me every step of the way. Thanks for being super patient, super kind, and super-duper helpful!

I registered with Step Teachers in February 2026 under the clear premise that I would be supplied with school work. I was required to pay an upfront fee of £65.00 for a new DBS certificate through them to proceed.

It has now been nearly five months, and the agency has failed to provide me with a single hour of work. When I contacted them to request a refund for the DBS fee since the service they promised (employment) was never rendered, they officially refused, stating that work is "never guaranteed" despite taking my money.

They pocketed £65.00 from a job-seeker without providing any employment. I have had to secure work directly with a Local Authority school on my own. I have reported their charging practices to the Employment Agency Standards Inspectorate and opened a dispute with my bank, but they did not assisted me further and the matter remains unresolved from my perspective.Avoid this agency if you expect actual communication and employment opportunities. EDIT: As reply to my feedback - The agency tries to whitewash its image and present itself in a better light as being very open to dialogue, and the comment below attests to that. But the truth is, their team NEVER takes the time to communicate with a job candidate once they've taken your money.

I only have positive things to say! The staff I have worked with are supportive, friendly and proactive with a fair and transparent payment structure. I was recommended by teachers and I agree with their commendations!

I would highly recommend Joe as a teacher consultant. He is professional, thorough, and extremely supportive throughout the application process. Joe is always available to answer questions and provide guidance by email, text or phone, making the process much easier to navigate. He provides clear information about the documents required and offers helpful alternatives when certain documents are difficult to obtain. His attention to detail and knowledge ensure that you understand exactly what is needed at each stage. He has an approachable and friendly manner which makes it easy to ask questions and seek support when needed.

I registered with Step Teachers to do supply teaching and spent over five weeks going through their process, attending their offices, completing training, submitting all documentation, and providing references from the outset. My CV made my employment history entirely clear: my last school-based teaching role was in 2018, after which I worked for over five years in education roles within local authority statutory services. This was visible to them from day one.
After five weeks, interviews, and considerable time and effort invested, a compliance officer requested a third reference specifically from a teaching role, a requirement that was never communicated at registration, despite them holding my CV throughout. Anyone reading that CV could see that a recent school-based teaching reference was not straightforward. That conversation should have happened in week one, not week five.
More seriously: I was sent a consent request to contact an old teaching reference and had not yet responded when they contacted that person anyway, approximately thirty minutes after sending me the email. Contacting a referee without consent is not acceptable practice.
I would not recommend Step Teachers to experienced teachers whose career has included roles outside classroom teaching. Your time will not be respected and basic professional standards around consent and communication cannot be taken for granted.

I have worked for Step Teachers for approximately three years. In this time, Alex and the team have found me a mix of long and short term contracts to suit my availability and needs.
I have felt valued and am immensely grateful for the support received throughout my time with Step, and I whole-heartedly recommend them to any prospective supply teacher out there.

I am now working with Stepteachers for the second time in the last few years. They are extremely courteous and helpful, making the process of onboarding simple and stress frees, I am again looking forward to working with their understanding consultants ,
Thank you :)